background
background
Dr. Mark Hsu, MD

Dr. Mark Hsu, MD

Urology*

Dr. Mark Hsu, MD is a urologist in Fremont, CA. Dr. Hsu has extensive experience in Urinary Conditions and Urinary Calculi & Removal. He is affiliated with Washington Hospital. He is accepting new patients.

4.4 Star Rating
Based on 17 reviews 4.4 Star Rating (17 reviews)

Locations

Washington Township Medical Foundation

Washington Township Medical Foundation39141 Civic Center Dr Ste 335 Fremont, CA 94538
1

Dr. Hsu is a Healthgrades Choice provider in Urology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of ExpertiseDr. Hsu specializes in the area of Urology. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Hospital SatisfactionPatients said they were highly satisfied at this doctor's hospital. See hospitals
  • TrustworthyPatients said this doctor is trustworthy. See reviews

More Urology Specialists at Washington Hospital Healthcare System

Experience Check

Search for experience in a specific area

Dr. Hsu's Reviews

Likelihood to recommend Dr. Hsu

4.4
17 ratings, 16 with a written review
5 star
76%
76%
4 star
12%
12%
3 star
0%
0%
2 star
0%
0%
1 star
12%
12%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Dr. Hsu and nurse staff are knowledgeable, friendly, and professional. My vasectomy went smoothly and he personally followed up post-op several times. Highly recommend! 5 stars!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
jordon kuoming wang – Aug 23, 2021
×Post a ResponseAre you Dr. Hsu?
Dr.Hsu is one of my favorite Doctors and believe me I have seen a lot of Doctors. He will go the extra mile to make sure you know what is the best course for you to follow. His staff is the best and will go out of their way to find out how your doing. So if your having problems and need to see a urologist he should be the first Doctor you should call.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dave Stewart – Jul 08, 2020
×Post a ResponseAre you Dr. Hsu?
I was reading the most recent review and I completely disagree with it. I came to see Dr. Hsu with my dad for his prostate issue and we were so impressed! Dr. Hsu was very thorough when explaining things to us and listened carefully when we were expressing our concerns. He addressed each our concerns patiently and we talked about viable solutions. Unlike some of the other urologists we've seen, Dr. Hsu was an attentive listener who took notes of what the patient was saying. We really felt like he understood our needs and was working with us to help our problems. We were impressed he remembered the small details from the previous visit. This really shows how meticulous he is and how much he cares about his patients. As a plus, Dr. Hsu also speaks Chinese and Spanish fluently. I was impressed with some of the medical terminology he used in Chinese to explain things for my dad who does not speak English well. I also heard from his nurses that he speaks Spanish even better!
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Jun 16, 2020
×Post a ResponseAre you Dr. Hsu?
This arrogant chinese doctor has no time nor interest to listen to my problems/symptoms. Forget about taken care of my health, I felt totally being disrespected and ignored. Worst experience seeing a doctor my life. Don’t waste your time. I will give zero star if I can.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Dec 21, 2019
×Post a ResponseAre you Dr. Hsu?
Recommended! Loved having Dr. Hsu as my urologist at FCPP in Modesto. He took time to discuss my circumstances and treatment options. I felt confident in his care and knew that he advocated for my long term health.
What went well
No results
What could be improved
No results
Helpful
R. Bell – Jun 08, 2019
×Post a ResponseAre you Dr. Hsu?
I would not recommend Dr. Hsu. I was in pain trying to pass a 6mm kidney stone, I spent two days and nights in the hospital and I still could not get an appointment with him for six weeks. When I did see him in his office for a consultation he booked me for surgery another six weeks out. The week before my scheduled surgery his office called to postpone my surgery another two weeks. I found another Urologist and my surgery was done within the week!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Modesto, CA – Aug 16, 2018
×Post a ResponseAre you Dr. Hsu?
Dr Shu is an excellent doctor! He spends time with you and answers your questions and concerns! I would highly recommend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Vicki in Sonora Ca – Mar 24, 2018
×Post a ResponseAre you Dr. Hsu?
Dr Hsu is very good but two flaws with medical service. He is available in Modesto office only part-time due to his out of Modesto office work schedule. Communication slows down accordingly awaiting his overview. Nurse support staff are kind but inconsistent and unsatisfactorily slow in returning calls in part due to waiting for Dr. Hsu to be in office to provide decision direction. Can take more than a day to return phone calls for appointments, medical information (lab result, meds, etc.)
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Larry Tredway in Modesto Ca – Mar 15, 2018
×Post a ResponseAre you Dr. Hsu?
First appointment with him. He came in totally prepared for the visit, having read my file prior to meeting me. Explained information in a clear and precise way. Did not try and rush the appointment, taking time to listen to me,
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mike in Ceres, CA – Oct 12, 2017
×Post a ResponseAre you Dr. Hsu?
This was my First visit with Dr. Hsu. We hit it off right away, we each pronounced our last names correctly.I had to ask a nurse how his name was pronounced!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Greg Danbom in Turlock, CA – Oct 08, 2017
×Post a ResponseAre you Dr. Hsu?
Really professional. Excellent patient care.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Myint Maung in Modesto, CA – May 12, 2017
×Post a ResponseAre you Dr. Hsu?
Dr. Hsu was courteous and seemed to be quite competent. Getting the upcoming surgery along with the removal of the nephrostomy tube scheduled has been a huge hassle. Recommendations for his office would be hard to do.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Kimette Johnson in Ripon, CA – Apr 06, 2017
×Post a ResponseAre you Dr. Hsu?
Very caring down to earth. Explains everything. He is a wonderful doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Darleen Newlin in Escalon Ca – Apr 06, 2017
×Post a ResponseAre you Dr. Hsu?
Dr Hsu explains the details thoughtfully.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John in Modesto, CA – Mar 10, 2017
×Post a ResponseAre you Dr. Hsu?
I was very impressed with Dr Hsu, as a new patient he had reviewed my file and was familiar with my issues before coming into the waiting room, and how best for me to proceed medically. He is very attentive to my concerns. I am happy that he is my Urologist. Thank you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lloyd Nyman in Hilmar, Ca. – Mar 10, 2017
×Post a ResponseAre you Dr. Hsu?
I had my first appointment with Dr. Hsu. I was highly impressed and feel blessed to have him as my urologist. He has great communication skills.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Turlock, CA – Feb 03, 2017
×Post a ResponseAre you Dr. Hsu?

Leave a review

How was your experience with Dr. Hsu?

Is this your profile?

Respond to reviews, add information, and reach more patients. Claiming is free and only takes a minute.

Claim your profile

Insurance Check

Search for your insurance carrier and choose your plan type

About Me

biography

Dr. Mark Hsu, MD is a urologist in Fremont, CA. Dr. Hsu has extensive experience in Urinary Conditions and Urinary Calculi & Removal. He is affiliated with Washington Hospital. He is accepting new patients.
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Stanford University

    Medical School
American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Dr. Hsu is a Healthgrades Choice provider in Urology

    Read our methodology

    Affiliated Hospitals

    • Washington Hospital

      2000 Mowry Ave
      Fremont, CA 94538
      Recipient of 8
      hospital awards

      Surgical Care Excellence Award™ (2023)

      Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      80%
      Patients said their room and bathroom were always kept clean

      13% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality