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Dr. Mark Promersberger, MD

Dr. Mark Promersberger, MD

Ophthalmology*
25+ years of experience

Dr. Mark Promersberger, MD is an ophthalmologist in Martinsburg, WV and has over 25 years of experience in the medical field. He graduated from University of Virginia / Main Campus in 1996. He is affiliated with Berkeley Medical Center. He is accepting new patients.

4.5 Star Rating
Based on 23 reviews 4.5 Star Rating (23 reviews)

Practice

2002 Professional Ct Martinsburg, WV 25401

At a Glance

  • Area of Expertise
    Dr. Promersberger specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Promersberger's Reviews

Likelihood to recommend Dr. Promersberger

4.5
23 ratings, 12 with a written review
5 star
87%
87%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
13%
13%

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“Excellent Doctor”
I had cataracts removed from both eyes by Dr. Promsberger. Now I only need glasses for fine print. I DO NOT have to wear glasses on a regular basis like I had to before the surgery . YAY!!! He is a very caring Doctor and is highly skilled at what he does. He doesn’t rush your visit, answers all questions you may have. He is Trust worthy in every aspect of your well Being!! Your in very good hands with Dr. Promsberger. Thanks to his Office staff and the Excellent surgery center as well. Sarah Wolfe 2022-2023appts
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sarah Wolfe – Mar 08, 2024
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Just had my first visit with Dr. Promersberger. I have really bad trust issues with doctors these days (arrogant, impersonal, with God complexes), that don't listen, and seem to just be in the medical field for money. Dr Promersberger is very caring, humble, and with me, trustworthy. I highly recommend him, and wish, more doctors in all fields were more like him. Not everything is a nail, to a hammer!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Kathryn Marty – Nov 03, 2021
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Very caring and super intelligent to talk to. Good man. Really good doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Lisa – Oct 15, 2021
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It had been awhile since I had my eyes checked. The office personal were friendly and I was given a very good examination..Dr Promesberger is very caring and easy to talk with...I recommend him highly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Susan Zittle – Apr 09, 2021
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I see him for regular eye exams and now will be having cataract surgery in the near future. Very pleased with him and his staff.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 23, 2019
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Not happy with his service did surgery on my nephew said he put in dissolvable stitches they never desolved when his off was called they would not see him and when we insisted her finally removed them while the child was screaming. When if he would have seen him a week or two ago it could have been a less traumatic experience for him.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 09, 2018
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We have been going to Dr. Promersberger for 17 years. He is a wonderful person, no nonsense Doctor Who explains everything in depth and will not put you through any unnecessary procedures. His honesty and integrity is refreshing!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Renee Ayala Jones-Wagner in Hedgesville, WV – Sep 12, 2017
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Dr. Promersberger removed a cataract from my left eye on a Friday and then did my other eye the following Friday. I was very pleased with the outcome and had sharper and clearer vision within 24 hours of both surgeries. His care and professionalism is unsurpassed. I would recommend Dr. Promersberger to anyone. I am now glasses free and only need readers for up close vision.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Todd Hoffmaster in Martinsburg, WV – Aug 25, 2017
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A fantastic opthalmologist and gentleman. Thanks to him I am glasses-free!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Martinsburg, WV – Jul 10, 2017
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Dr. Promersberger is EXCELLENT and so is his staff. My husband and I trust him completely and dread the time when he either retires or we relocate out of the area. He did an absolute first-rate job removing my husband's cataract. He actually takes the time to explain things completely as opposed to rushing you out of the office as some doctors have a habit of doing. He also doesn't push surgery unless he feels you absolutely need it. He is absolutely the best!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Gale LaBeau in Romney, WV – Apr 11, 2016
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He is thorough and thoughtful and extremely caring. He is highly competent and explains any issues you may have thoroughly with understandable language. Plus, if you need further treatment, he offers all the alternatives with thorough explanations so you can make a decision that is best for you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jerry Boland in Hedgesville, WV – Apr 08, 2016
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The offc was crowded & was running behind (what doctor doesn't?) but the staff was hopping to get pts taken back, assessed & put in a room to see Dr. P. I have seen him 2x, am a young colon cancer pt x2 & thought the current tx I am on was making my vision blurry & I had these pustules in my eyelash line. Dr. P is AWESOME! He actually gets it (a rarity). He spent a lot of time with me & hugged me before I left. The next appt he found a cataract & I started bawling he let me cry on his shoulder.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 others found this helpful
Helpful
Cancer sucks! in Martinsburg, WV – Feb 28, 2016
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About Me

biography

Dr. Mark Promersberger, MD is an ophthalmologist in Martinsburg, WV and has over 25 years of experience in the medical field. He graduated from University of Virginia / Main Campus in 1996. He is affiliated with Berkeley Medical Center. He is accepting new patients.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Virginia / Main Campus

    Medical School, 1996
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Martinsburg Eye Associates PLLC2002 Professional Ct Martinsburg, WV 25401
1

Affiliated Hospitals

  • Berkeley Medical Center

    2500 Hospital Dr
    Martinsburg, WV 25401
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    79%
    Patients said they were given information about recovering at home

    5% lower than the national average

    72%
    Patients said that nurses always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality