Are you a healthcare professional?
Is this your profile?
background
background
Dr. Mary Czerny, MD

Dr. Mary Czerny, MD

Ear, Nose, and Throat*

Dr. Mary Czerny, MD is a head & neck surgery otolaryngologist in Jacksonville, FL. Dr. Czerny has extensive experience in Upper Respiratory Conditions. She is affiliated with Baptist Medical Center Jacksonville. She is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 8 reviews 3.5 Star Rating (8 reviews)

Practice

14546 Old Saint Augustine Rd Ste 301 Jacksonville, FL 32258
Telehealth available

Compare with other Head & Neck Surgery Otolaryngologists

Compare Dr. Czerny with our nearby Head & Neck Surgery Otolaryngologists at HCA Florida Memorial Hospital.

Make an appointment at HCA Florida Memorial Hospital today at
(904) 643-6038.

Experience Check

Search for experience in a specific area

Dr. Czerny's Reviews

Likelihood to recommend Dr. Czerny

3.5
8 ratings, 8 with a written review
5 star
63%
63%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
38%
38%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

she solved my problem
Dr. Czerny was the only ENT who could finally figure out what was causing my symptoms. After seeing several other ENTs in the area, she was the one who fixed my problem. Awesome doctor!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 23, 2025
×Post a ResponseAre you Dr. Czerny?
Great surgeon
Dr Czerny is a wonderful surgeon. She did my thyroid surgery and I had a great outcome. Very happy I chose her.
What went well
No results
What could be improved
No results
Helpful
Apr 06, 2024
×Post a ResponseAre you Dr. Czerny?
Fantastic ENT surgeon!
Fantastic, kind, and competent ENT surgeon!
What went well
No results
What could be improved
No results
Helpful
Mar 29, 2024
×Post a ResponseAre you Dr. Czerny?
discouraged
she ignored all my previous medical history that had to do with sinus and suggested acid reflux. very discouraged.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mar 24, 2024
×Post a ResponseAre you Dr. Czerny?
Does the staff know what ENT stands for?
My fiancé has a PPO and we do not need a referral. He still went through the proper channels of going to primary care, neurology, and ophthalmology. He has had severe left orbital head pain and left ear pain for 8 months. All of the doctors said the next step was an ENT and primary referred him. The scheduler today was very rude and said she was denying the referral because this was not an ENT issue. I am appalled that a scheduler does not know the meaning of ENT and is working there. Why is a scheduling staff determining who is to be seen? Not only did he have a referral but we have Florida Blue PPO, meaning we did not have to get a referral. She refused to schedule an appointment saying he was not eligible to see an ENT for a chronic headache coming from loud popping in the ear following by fluid. He called another office and they are fitting him in this week due to the inner ear making a loud popping noise and fluid gushing. It is very frustrating how healthcare is dwindling.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Meridith – Mar 19, 2024
×Post a ResponseAre you Dr. Czerny?
I liked her.
I've seen two reviews and don't know what the problem was but personally I liked her. She seemed to explain what my diagnosis was, answered any questions that I had and was not in a hurry to put me under the knife. I did not feel rushed in or rushed out.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
D Malone – Sep 09, 2023
×Post a ResponseAre you Dr. Czerny?
Feel so much better!
Absolutely love her. She performed my sinus surgery that included a septoplasty, bilateral inferior submucosal turbinate reduction, and bilateral maxillary antrostomy. I was out of work for two weeks, but the pain was no where near what I thought it would be. I am still recovering, and I am already breathing better! I have already referred others to her because of her bedside manner. She has a wonderful personality and has helped me so much.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
MissLeopard83 – Aug 25, 2023
×Post a ResponseAre you Dr. Czerny?
Needs more knowlage of diagnosing a paitient
I came in to my ENT appointment with questions about why I was having drainage , sinus pressure, eye drainage, and gave her my ct scan she was saying i could have asma or copd i have never had this issue just because i have sinuse drainage so it drains in my throat so i tend to cough and also she stated i could have acid reflux and have no sighns of this issue or dont have gerd so that was irrelevant also, , she also said i needed a lung dr cause i cough seldom from drainage i told her this i dont get out of breath or weeze and see a heart dr she goes beyond I still did not understand her theory of diagnosis and I had questions, in order that that we could be on the same page. The doctor couldn't address my questions that didn't lighn up with her theory of my questions and she just said i cant explain it so how can u say someone as something without medical back up she got offended with my questions and we was told to leave
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Oct 14, 2022
×Post a ResponseAre you Dr. Czerny?

Leave a review

How was your experience with Dr. Czerny?

About Me

biography

Dr. Mary Czerny provides exceptional medical and surgical care of the ear, nose, throat, head and neck.
  • Ear, Nose, and Throat

  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Cardinal Glennon Childrens Hospital

    Residency Hospital
  • Mercy Hospital St Louis

    Residency Hospital
  • Saint Louis University Hospital

    Residency Hospital
  • Ohio State University College Of Medicine

    Medical School
  • Vanderbilt University

    Undergraduate School
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Practice

River City ENT14546 Old Saint Augustine Rd Ste 301 Jacksonville, FL 32258
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 3:00pm
  • Directions

River City ENT

River City ENT14546 Old St Augustine Rd Ste 301 Jacksonville, FL 32258
2