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Dr. Mary Kasem, MD

Dr. Mary Kasem, MD

Family Medicine*
25+ years of experience

Dr. Mary Kasem, MD is a family medicine physician in Claremont, CA and has over 25 years of experience in the medical field. She graduated from University of Southern California Keck School of Medicine in 1998. She is affiliated with medical facilities Pomona Valley Hospital Medical Center and San Antonio Regional Hospital. She is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 21 reviews 3.2 Star Rating (21 reviews)

Practice

430 W Baseline Rd Claremont, CA 91711
Telehealth available

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Dr. Kasem's Reviews

Likelihood to recommend Dr. Kasem

3.2
21 ratings, 9 with a written review
5 star
48%
48%
4 star
5%
5%
3 star
0%
0%
2 star
19%
19%
1 star
29%
29%

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Fred
Very happy with Dr. Kassem and staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 12, 2024
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decade of seeing this doctor
changed doctors yesterday. my insurance can’t find me a psychiatrist. and i’ve had to go off of all of my psych meds cold turkey after taking meds everyday for over ten years because kasem won’t do refills. i also spent four months with a bacterial infection and every other day fevers because kasem couldn’t figure out how to prescribe antibiotics. i just filed a grievance with dmhc over the atrocities committed by this doctor. do yourself a life saving favor and find a more qualified doctor.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Nov 02, 2023
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I had an excellent annual physical today; Dr. Kasem and her staff were all friendly and attentive and took their time. A great office.
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
SKH – Jul 22, 2020
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My PCP shares an office with Dr. Kasem. My Dr wasn't in but I thought I needed antibiotics for an infection so I had to see her. I'm so glad I did. Her residents were first to come in, introduce themselves and start checking my infection. Very nice, caring gentlemen. They talked to me about what they thought it was and it could be serious. Next, Dr. Kasem came in and asked the residents about my diagnosis. She was very blunt and to the point. She repeated what they did and they all agreed I needed an emergency surgical procedure done to drain the infection. Dr. Kasem made sure I stayed in the office while her staff called multiple ENT Dr offices to get me in STAT. She said it was too serious for me to let it go so if they couldn't find an ENT I would need to go to ER. Fortunately, they got me in to see the ENT within an hour! Later that night I received a phone call from Dr. Kasem checking in on me to see how I was feeling and how the procedure went! Lovely, Dr. Highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
M Mitchell – Jun 21, 2020
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Takes her time. Thorough, makes referrals when necessary, great bedside manner. Caring. Makes sure to convey information to family when necessary.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 05, 2020
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I never feel that this doctor truly cares about me, and her staff is unfriendly.
What went well
  • Office environment
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
Helpful
Sue in CA – Aug 18, 2018
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Every time I have had reason to visit this Doctors office It has been an excellent experience. She listens, asks questions and allows all the time needed with out seeming to hurry get me out and another patient in. That is important to me. She will refer to specialists when the situation is called for and oder tests when called for but she does not do that lightly. I would recommend this Dr. to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim Dorris in La Verne, CA – Mar 26, 2017
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DR Kasem is unbelievable caring and takes her time with you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jean D in Prescott, AZ – Dec 09, 2016
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I would not recommend Dr. Kasem to anyone. She has made several mis-diagnoses with my elderly parents, like prescribing a medicine that insurance companies do not cover because it is not recommended for the elderly!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Michelle in Claremont, CA – Jun 23, 2016
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About Me

biography

Dr. Mary Kasem, MD is a family medicine physician in Claremont, CA and has over 25 years of experience in the medical field. She graduated from University of Southern California Keck School of Medicine in 1998. She is affiliated with medical facilities...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Southern California Keck School Of Medicine

    Medical School, 1998
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Arabic

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Locations

Practice

Inland Empire Medical Network430 W Baseline Rd Claremont, CA 91711
1

Practice

Foothill Accountable Care Medical Group Inc.840 Towne Center Dr Pomona, CA 91767
2

Affiliated Hospitals

  • San Antonio Regional Hospital

    999 San Bernardino Rd
    Upland, CA 91786

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
  • Pomona Valley Hospital Medical Center

    1798 N Garey Ave
    Pomona, CA 91767
    Recipient of 6
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality