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Dr. Matthew Bowen, MD

Dr. Matthew Bowen, MD

Ear, Nose, and Throat*
15+ years of experience

Dr. Matthew Bowen, MD is a head & neck surgery otolaryngologist in Norton Shores, MI and has over 15 years of experience in the medical field. Dr. Bowen has extensive experience in Otologic Conditions & Procedures and Upper Respiratory Conditions. He graduated from Loyola University Chicago School of Dentistry in 2008. He is affiliated with Trinity Health Muskegon Hospital. He is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 41 reviews 3.9 Star Rating (41 reviews)

Practice

1450 Farr Rd Ste 5000 Norton Shores, MI 49444
Telehealth available

Dr. Bowen is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
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Dr. Bowen's Reviews

Likelihood to recommend Dr. Bowen

3.9
41 ratings, 25 with a written review
5 star
68%
68%
4 star
2%
2%
3 star
2%
2%
2 star
5%
5%
1 star
22%
22%

Your trust is our top concern.

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I waited 1hr and 40 minutes for my appointment. He gave me five minutes of his time and irritated that I was there.
What went well
  • Appointment scheduling
  • Listened & answered questions
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Aug 25, 2024
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Late, distracted, and dismissive
He was over an our late to my appointment, distracted while talking to us, and dismissive to our questions. Waste of time and money. Will definitely seek a different ENT provider.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jul 24, 2024
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Thyroid needle biopsy
Dr. Bowen is very compassionate and knowledgeable. I had been left in horrible pain for 10 days from a previous other doctor who incorrectly performed a needle biopsy on my ping pong ball sized thyroid growth. Dr. Bowen said my neck would be sore the day of the procedure but I would be back to normal the next day..and I was. If you need a thyroid needle biopsy go to Dr. Bowen because he is a specialist in this field.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 20, 2024
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Compassionate care
Dr. Bowen is very thorough & cares about me as a person.Does not rush me & makes sure all of my concerns/questions are answered.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sig – Jan 18, 2024
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Very good
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 26, 2023
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Good Doctor
As a new patient required paperwork took about 12 minutes then within 3 minutes I was called back for testing. After test Doctor explained results thoroughly. I recommend. I was satisfied at the conclusion of the appointment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 26, 2023
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Outstanding Physician
Tremendous experience with Dr. Bowen. Professional, knowledgeable, compassionate. I could not be more impressed. Highly recommend!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 25, 2023
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Very knowledgeable
Went in for ear surgery, and had the best results! Very knowledgeable doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Torry Wild – Mar 11, 2023
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Good doctor
Very professional and polite.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
RMR – Mar 11, 2023
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I was very comfortable with him and felt relieved
He reassured me about my concern and discovered something I was not aware of. When he ordered an antibiotic he fully explained any possible side effects.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Donna Mae Scott – Mar 11, 2023
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Uncompassionate
I have been seeing him for awhile and after last visit won't go back. He was very rude saying I was trying to find something wrong. How is that when I'm trying to get help and can't hear due to a severe ear infection. I found a nice understanding ENT doctor in grand rapids.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Mar 10, 2023
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all business
Dr. Bowen knows his stuff did not mince words. Was very in charge. Not a real friendly funny or compassionate type, but if you are ok with frank “this is it, this is how I will treat it” kind of care i think he is good at what he does. I personally like a kinder type of Dr. but if you don’t mind the because I said so kind of Dr. i think you’re in good hands.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
Helpful
Jan 15, 2023
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Best in the business
Very good bedside manner. Has a professional attitude, knowledgeable and yet still has a sense of humor. I believed he literally saved my husbands life. Simple 20 minute surgery turned into a 9 hour surgery...found cancer...removed cancer. Trust this man 100%.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Laura Dyga – Aug 30, 2022
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Disrespectful
Dr. Bowen could not figure out my issue and insinuated that I was crazy after I became emotional after being talked to like I was making up the issue I’ve been experiencing. Before I saw Dr. Bowen, I had went to urgent care because I thought I might have an ear infection. I was told I have fluid in my ears and may have a eustacian tube issue. I don’t just go to the doctor for fun. He asked me, “do you have some kind of mood disorder?” after I began crying. When a patient cries in your office, you don’t tell them they need medication for anxiety and depression, you listen to them and try to be empathic before you diagnose an issue you know nothing about. He’s cannot make those kind of judgements based on our conversation. So should everyone who cries be medicated because emotions make you that uncomfortable? I have never felt so disrespected with a doctor before and I definitely would not recommend Dr. Bowen. I’ll never go back. The rest of the staff were great and very nice.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Aug 13, 2022
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Has been very helpful with my chronic nosebleed disorder. I ended up in the Emergency room and he called and came in to do emergency surgery. I appreciate all that he has done for me
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bridget – Jul 06, 2022
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Came in with a severe sinus infection. Had pressure on my ears and they were plugged. Refused to clean the wax in my ears. only wanted to sell me a hearing aid.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Betty Jean Carlson – Jul 06, 2022
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Attentive and Open
Dr. Bowen has always listened to me and worked hard to find the best solutions for my specific concerns. He clearly explains my options and has developed a plan to successfully treat my chronic condition.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Deni Hunter – Jun 17, 2022
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Helpful and kind
Dr. Bowen heard my concerns, did testing that I had never done before, and he resolved an issue my primary care claimed didn’t exist. He is very knowledgeable, he is kind, and most of these other reviews are anger at the office for lateness in surgery and other things where stuff happens. As a Doctor Dr. Bowen is a wonderful doctor.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Chris – Jun 16, 2022
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Pleasant and knowledgeable
I was a new patient experiencing extended vocal fatigue from last summer. I saw Dr. Bowen and he immediately referred me to the SLP and singing specialist. I wish I had been able to be referred right away, as I’m paying out of pocket. Would’ve saved me some cash.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
Helpful
Josh – Mar 23, 2022
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Dr. Bowen was thorough and knowledgeable. He listens well. He also can be firm when needed. I appreciate that. I would recommend him without reservation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan Hagans – Mar 20, 2022
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About Me

biography

Dr. Matthew Bowen, MD is a head & neck surgery otolaryngologist in Norton Shores, MI and has over 15 years of experience in the medical field. Dr. Bowen has extensive experience in Otologic Conditions & Procedures and Upper Respiratory Conditions....read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Loyola University Chicago School Of Dentistry

    Medical School, 2008
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Bowen is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    West Michigan Ent. & Allergy1450 Farr Rd Ste 5000 Norton Shores, MI 49444
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 4:00pm
    • Directions

    Practice

    Office1600 S Beacon Blvd Ste 140 Grand Haven, MI 49417
    2
    Orthopaedic Associates of Muskegon PC1400 Mercy Dr Muskegon, MI 49444
    3
    Mercy Health Partners1500 E Sherman Blvd Muskegon, MI 49444
    4

    Affiliated Hospitals

    • Trinity Health Muskegon Hospital

      1500 E Sherman Blvd
      Muskegon, MI 49444
      Recipient of 2
      hospital awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality