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Dr. Matthew Brown, MD

Dr. Matthew Brown, MD

Ear, Nose, and Throat*
25+ years of experience

Dr. Matthew Brown, MD is a head & neck surgery otolaryngologist in Des Moines, IA and has over 25 years of experience in the medical field. Dr. Brown has extensive experience in Environmental Allergies. He graduated from University of Iowa Carver College of Medicine in 1996. He is affiliated with medical facilities such as Adair County Memorial Hospital and Broadlawns Medical Center. He is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 33 reviews 3.2 Star Rating (33 reviews)

Practice

3901 Ingersoll Ave Des Moines, IA 50312
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Brown specializes in the area of Otolaryngology-Head and Neck Surgery. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
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Dr. Brown's Reviews

Likelihood to recommend Dr. Brown

3.2
33 ratings, 10 with a written review
5 star
52%
52%
4 star
3%
3%
3 star
0%
0%
2 star
3%
3%
1 star
42%
42%

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Dr. Brown has always been very helpful and willing to listen when my kids have had a problem. He gets to the point and tells it like it is. We have been going to him for over 10 years and will continue to go to him. Highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Misty – Oct 12, 2021
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Destroyed my nose. Been to multiple doctors who have peaked in my nose and said, my gosh, did you use to see Matthew Brown? He should have his credentials revoked
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Seth – May 13, 2021
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I am not a patient of his, however, I work in a medical office where we do work very closely with Dr. Brown and his staff. I have never been treated so rudely and so unprofessional by a physician and his nurses. I can guarantee that I will not be referring anyone to this clinic as I feel your patient care will not be met. Where I work, we do everything in our power to make sure that every little detail is met in order to have the best outcome of your diagnosis and/or prognosis because that is what you DESERVE!!
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Feb 20, 2020
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We felt Dr brown was abrupt and rude. He gave us the feeling we were wasting his time. After my husbands hearing test he just said you have hearing loss so it is up to you what you want to do about it. That was it. What a waste of time and money.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Mar 16, 2019
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Dr. Brown has one office where he is impossible to see. I was left to see a PA-C over and over again for the same reoccurring problem. When I finally did get to see him, he was short with me and dismissive. The problem was not solved until I went to another doctor. I would never recommend this arrogant man to anyone.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Jennifer Vogelsang – Jul 11, 2018
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Very rude and unprofessional. I work at a pharmacy and called to leave a message for him about a patient. Apparently, he was paged (never asked for him to be paged) and when I spoke to him on the phone he told me I was bothering him. Told me I should know his business hours and to not disturb him after hours and proceeded to hang up on me. I am a patient of Matt Brown and I will no longer see him and recommend to all my friends and family to seek medical attention elsewhere.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
May 17, 2018
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Dr. Brown is very quick and to the point,in but I’m not a person that loves spending hours in a doctors office. He answered all of my questions and corncerns regarding both myself and my son, and wait times are never long.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Des Moines, IA – Mar 27, 2018
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My 91 year old father was scheduled to have his ears cleaned ultrasonically by a technician. The nurse took his blood pressure and it was 195/45. He asked Dr Brown if it was a concern. Dr Brown said it must be a mistake, and preceded to to clean his ear with a pick. He could have cared less. When he got back to Calvin his blood pressure was over 200-he could of had a heart attack driving home! He does not care about his patients-do not go to this awful man!
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Lori Schuster in Urbandale – Jan 06, 2018
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This place is BEYOND awful. The staff and especially Dr. Matt Brown. I simply called to get medical information regarding my step daughter, and the office COULD NOT give me a simple yes or no as to if she (stepdaughter) even still had both her tubes in her ears as I called to get her surgery scheduled the week before and was advised she did not have any tubes per the staff. As Dr. Brown returned to the office, he not only called me back to advise he had answered all my medical questions, but if
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jennifer Grandquist in Des Moines, Iowa – Sep 23, 2017
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Dr Brown and his allergy staff are awesome! However, the gal at the front desk is rude and grumpy. I just called to see what time my appointment was today because I forgot. After I said ok, thank you, she hung up. No "good bye". No "we will see you at 1". She just hung up. When you go in there to check in, she looks grumpy, acts grumpy, she IS grumpy and rude! Find someone else to represent your office. Not the first thing people want to see when they want in.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Dawn Peters in Des Moines, Iowa – Aug 07, 2017
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About Me

care philosophy

Also accepts the following insurances: Midlands Choice Principal Private Health Care Systems
  • Ear, Nose, and Throat

  • Allergy & Immunology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Iowa Hosps And Clinics

    Residency Hospital
  • University Of Iowa Carver College Of Medicine

    Medical School, 1996
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • French

Locations

Practice

Iowa Head & Neck PC3901 Ingersoll Ave Des Moines, IA 50312
1
MD West One PC1 Jack Foster Dr Shenandoah, IA 51601
2

Practice

Broadlawns Medical Center1801 Hickman Rd Des Moines, IA 50314
3

Affiliated Hospitals

  • Broadlawns Medical Center

    1801 Hickman Rd
    Des Moines, IA 50314

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% lower than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
  • Adair County Memorial Hospital

    609 SE Kent St
    Greenfield, IA 50849

    How patients felt about the care they received at this hospital.

    82%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    79%
    Patients said their room and bathroom were always kept clean

    4% higher than the national average

    View all patient feedback
  • Shenandoah Medical Center

    300 Pershing Ave
    Shenandoah, IA 51601

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    3% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well

    7% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality