background
background
Dr. Matthew Frankel, MD

Dr. Matthew Frankel, MD

Internal Medicine*

Dr. Matthew Frankel, MD is an internist in Philadelphia, PA. He is affiliated with medical facilities such as Hospital of the University of Pennsylvania and Penn Presbyterian Medical Center. He is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 30 reviews 4.2 Star Rating (30 reviews)

Practice

135 S 19th St Ste 320 Philadelphia, PA 19103
Telehealth available
Patient Favorite Award

Dr. Frankel is a patient favorite Internist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

Search for experience in a specific area

Dr. Frankel's Reviews

Likelihood to recommend Dr. Frankel

4.2
30 ratings, 14 with a written review
5 star
77%
77%
4 star
3%
3%
3 star
0%
0%
2 star
3%
3%
1 star
17%
17%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Dr. Frankel is tops.
I have been going to Dr. Frankel for at least 25 years. The care I receive is always top notch and that's why I continued with his practice as it moved to MDVIP. Dr. Frankel knows me and has gone above and beyond in my care. He is always up to date on the latest research, treatments, and medicines. Over the years, Dr, Frankel has made many quality referrals. I also always appreciate the service Dr. Frankel's staff provides.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
David Cameron – Nov 19, 2022
×Post a ResponseAre you Dr. Frankel?
Excellent and Attentive Care
Annual Physical
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John P Kopesky – Oct 21, 2022
×Post a ResponseAre you Dr. Frankel?
Great Doctor
I have been a patient for 30 years. Dr. Frankel is a great doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
CJ – Jun 15, 2022
×Post a ResponseAre you Dr. Frankel?
Caring, responsive and always available
As always, Dr. Frankel was prompt, well prepared, and ready to answer all my questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Benjamin Zuckerman – Jun 07, 2022
×Post a ResponseAre you Dr. Frankel?
A Highly Skilled And Compassionate Physician!
Dr Frankel is a highly skilled and compassionate physician. He is always accessible and spends the time necessary to diagnose, treat and explain any situation pertaining to my health and welfare. I give my highest recommendation to Dr. Matthew Frankel and consider myself fortunate to have him as my physician
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dr Russell J Cardamone Jr – May 17, 2022
×Post a ResponseAre you Dr. Frankel?
I have been seeing Dr Frankel for several years and have always had a good experience. I am a member of the concierge program, which admittedly is an additional cost, but the extra time spent with Dr Frankel and the convenience of after normal business hours care has proved itself to be very beneficial.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Hillary Fox Goodman in Philadelphia, Pa – Apr 17, 2018
×Post a ResponseAre you Dr. Frankel?
Excellent provider-Spends time to listen. Provides clear answers and opinions. Great patient manner. Always returns calls same day w/in 1-2 hrs. Top notch referrals if necessary.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Philadelphia, PA – Apr 16, 2018
×Post a ResponseAre you Dr. Frankel?
Great. Responsive and an excellent diagnostician. The whole family sees him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Philadelphia – Apr 12, 2018
×Post a ResponseAre you Dr. Frankel?
Dr. Frankel is a very caring and compassionate doctor. His office staff and assistants are very professional and friendly. The doctor and his office staff make it a pleasure going to the doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 10, 2018
×Post a ResponseAre you Dr. Frankel?
I am very satisfied with the service and treatment I receive not only from Dr. Frankel himself, but also from his excellent staff. Dr. Frankel always listens to me and always knows how to "fix" a problem I may be having. When my problem involves a specialist, he always refers me to the best qualified people. I have never had a bad experience with any of his references. When I do have a problem, Dr. Frankel always wants to see me again to make sure I have improved. I'm very happy with him.
What went well
  • Wait times
What could be improved
No results
Helpful
Glenda in Marshall – Apr 10, 2018
×Post a ResponseAre you Dr. Frankel?
I recommend everyone to Dr. Frankel.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Natalie Gough in Philadelphia, PA – Apr 10, 2018
×Post a ResponseAre you Dr. Frankel?
DR. FRANKEL IS THE BEST I HAVE FOUND. HE IS A WONDERFUL DIAGNOSTICIAN. HE IS KIND AND COMPASIONATE AND IS AN EXPERT AT LOOKING AT THE WHOLE PATIENT. HIS STAFF IS VERY EFFICIENT AND POLITE.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 06, 2018
×Post a ResponseAre you Dr. Frankel?
Dr. Frankel's office was helpful in putting in referrals and you can get in for an appt. relatively quickly-- those are positives. However, I had to leave this practice as it uses a billing company that will double bill you for your appts. When I tried to work with the office on this issue, it was very difficult to clear it up. I had to go in multiple times and the staff was rude. Healthcare is already stressful-- don't need to be doublebilled on top of that. Dr., too, is fairly checked out.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Philadelphia, PA – Nov 12, 2017
×Post a ResponseAre you Dr. Frankel?
Dr. Frankel is an excellent physician. He does not rush through appointments. He's a good listener, and he provides thorough examinations. If I call with a question, Dr. Frankel returns the call within the same day. I'm very satisfied with my care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Larry Taylor in Philadelphia, PA – Feb 02, 2017
×Post a ResponseAre you Dr. Frankel?

Leave a review

How was your experience with Dr. Frankel?

About Me

Watch Dr. Frankel's Video

care philosophy

MDVIP empowers physicians with advanced diagnostic tools and support that help them deliver a better healthcare experience for more than 350,000 patients nationwide. MDVIP-affiliated primary care doctors are able to practice personalized, preventive...read more

biography

Dr. Frankel, Board Certified Internal Medicine physician, offers a different approach to primary care. He sees fewer patients, which means more time for each one. Patients appreciate same/next-day appointments that start on time and aren't rushed;...read more
  • Internal Medicine

  • Concierge Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Metro Hospital|stamford Hospital

    Residency Hospital, 1981
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Italian

Patient Favorite Award

Dr. Frankel is a patient favorite Internist

  • Certificate of Excellence-Independence Blue Cross, 2010

  • Patient's Choice Award, 2009

Read our methodology

Online Care for Prescription Refills (Sponsored)

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Practice

Matthew C Frankel MD135 S 19th St Ste 320 Philadelphia, PA 19103
1

Mdvip-Philadelphia, Pennsylvania

Mdvip-Philadelphia, Pennsylvania135 S 19th St Ste 320 Philadelphia, PA 19103
2