background
background
Dr. Maxwell Thomas, MD

Dr. Maxwell Thomas, MD

Orthopedic Surgery*
30+ years of experience

Dr. Maxwell Thomas, MD is an orthopedic surgeon in Gilbert, AZ and has over 30 years of experience in the medical field. He graduated from University of Arizona College of Medicine – Phoenix in 1993. He is affiliated with Mercy Gilbert Medical Center. He is accepting new patients.

4.9 Star Rating
Based on 226 reviews 4.9 Star Rating (226 reviews)

Practice

2940 E Banner Gateway Dr Ste 200 Gilbert, AZ 85234

Make an Appointment

Experience Check

Search for experience in a specific area

Dr. Thomas' Reviews

Likelihood to recommend Dr. Thomas

4.9
226 ratings, 178 with a written review
5 star
94%
94%
4 star
2%
2%
3 star
0%
0%
2 star
1%
1%
1 star
2%
2%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Right Hip Issues
Dr. Thomas was nice but didn't review my MRI with me or the x-ray I had done at his office. It's like he knew what the issue was with my hip and he said he's seen it many times before and focused on that.It would have been nice had he gone over the x-ray and MRI with me anyway.I did appreciate his honesty and his explanation of my hip which gave me a good direction of what I needed to do.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Appointment was rushed
  • Long wait times
Helpful
John – Mar 13, 2025
×Post a ResponseAre you Dr. Thomas?
DA Hip Disaster
Dr. Thomas operated on my 79 yo mother in January 2024 and performed a direct anterior hip replacement. Good news? Hip replacement went great. Bad news? Something happened during surgery that caused foot drop, and a complete death of nerves innervating my moms’s lower leg. A year later, she has no feeling. Dr. Thomas was unwilling to take any responsibility for this unintended complication that has caused my mom countless visits, unable to walk without an uncomfortable stiff brace. This has altered her life indefinitely, and there’s no accountability from the surgeon or group to help with her medical costs that are ongoing for the rest of her life. Her quality of life is altered while Dr. Thomas never admitted to any wrongdoing during the surgery, provided operating room records or how long she was under traction or how long retractors were applied to these nerves that are now dead. I’d look elsewhere for hip surgery….
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Mar 01, 2025
×Post a ResponseAre you Dr. Thomas?
Great communicator
Wait times are long as with scheduling follow-up however, when it is your turn Dr. Thomas is present, attentive, and knowledgeable with great communication skills.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
Jan 30, 2025
×Post a ResponseAre you Dr. Thomas?
Excellent care and listening.
Our conversation was very helpful for me to know that we were in agreement about my progress. He did a few tests and observation of my current movements and referred me for a few sessions of physical therapy. His focus is clear and he listens well. I highly recommend him and his colleagues.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 16, 2025
×Post a ResponseAre you Dr. Thomas?
Dr. Thomas examined my knee replacement
One month after a very successful knee replacement, I fell on cement knee first. Dr. Thomas fit me in his busy schedule to review the x-rays and do a thorough exam of the wounded knee. He took a lot of time to ask and answer questions I had. I was walking right after surgery and through PT I was making great recovery until I fell. He assured me that I didn’t do any damage to my knee and could continue the PT and walk once again without a cane or walker. He took his time and rebuilt my confidence both in the surgery being able to continue PT. Very caring, much appreciated he took his time out of his busy schedule to give me a personal visit. I greatly appreciated his time and knowledge. For the time he spent with me, I felt like I was important and his only patient. Thank you Dr. Thomas for easing my mind.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jerry Martin – Dec 17, 2024
×Post a ResponseAre you Dr. Thomas?
First meeting about hip replacement surgery
Dr Thomas was super clear in his explanation of how the surgery will go, and very informative on what to expect, trust him for this Surgical procedure.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
FastDoggy – Dec 03, 2024
×Post a ResponseAre you Dr. Thomas?
Excellent
He explained everything CLEARY, he did a thorough exam, and didn’t rush my visit.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 20, 2024
×Post a ResponseAre you Dr. Thomas?
Knee pain
Had to wait a long time in lobby and exam room to see Dr, but was happy with Dr Thomas’s information, kindness and knowledge for what we can do for knee pain.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Nov 20, 2024
×Post a ResponseAre you Dr. Thomas?
Superior Doctor
Dr Thomas listens and explains in detail your issues. He is kind and considerate and works hard to resolve your problems. His staff is friendly and caring and my appointment was on time.Highly recommend Dr Thomas.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 31, 2024
×Post a ResponseAre you Dr. Thomas?
Awesome Doctor
I’ve had two knee surgeries with Dr Thomas and both have had excellent results. I would highly recommend Dr Thomas to anyone who is looking for a knee replacement. My knees thank you. Keep up the great work.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pete K – Oct 24, 2024
×Post a ResponseAre you Dr. Thomas?
Great first visit
The wait time to see Dr. Thomas very quick. I had X-rays and saw the doctor within 20 minutes. Dr. Thomas was very informative, answered all my questions and took time to hear my concerns. I am having knee replacement surgery and thankful that I can soon be pain free and enjoying life soon.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Oct 24, 2024
×Post a ResponseAre you Dr. Thomas?
Excellent visit
Very thorough and explained everything in detail
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 10, 2024
×Post a ResponseAre you Dr. Thomas?
Dr Thomas is very kind and understanding and very informative.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 09, 2024
×Post a ResponseAre you Dr. Thomas?
Very reassuring
I've been dealing with a bad hip all year, that I knew was going to have to be replaced. Dr. Thomas reassured me that I was in good hands and I will be able to resume my previous activities .
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ron Nieves – Sep 12, 2024
×Post a ResponseAre you Dr. Thomas?
Very caring . Takes time to explain things.
On time. I wasn't rushed. He answered my questions. Very thorough.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 11, 2024
×Post a ResponseAre you Dr. Thomas?
Dr. Thomas is always on time, caring, thorough, and a great listener. He explains conditions, treatment options, and appropriate physical therapy. Highly recommend his services!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 05, 2024
×Post a ResponseAre you Dr. Thomas?
Successful hip replacement
I had a total hip replacement one year ago and had my follow-up appointment today. I couldn’t be happier with the results.Dr. Thomas is excellent at what he does. I am so grateful.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chris P – Aug 27, 2024
×Post a ResponseAre you Dr. Thomas?
Great Doctor
He’s great! Highly recommend!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 22, 2024
×Post a ResponseAre you Dr. Thomas?
Outstanding Orthopedic MD
He tells it like it is and is invested in making your quality of life better and alleviating your pain. Did a fantastic job with my other knee.
What went well
  • I felt respected
  • Listened & answered questions
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Trish – Aug 20, 2024
×Post a ResponseAre you Dr. Thomas?
Very very competent doctor ( Surgeon ). Thank you
My visits &. Surgery were satisfactory
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 20, 2024
×Post a ResponseAre you Dr. Thomas?

Leave a review

How was your experience with Dr. Thomas?

About Me

Watch Dr. Thomas' Video

care philosophy

Providing comprehensive orthopedic care of the highest quality to our community with exceptional compassion.
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Az Health Science Center

    Residency Hospital, 1998
  • University Of Arizona

    Residency Hospital, 1998
  • University Az Health Science Center

    Internship Hospital, 1994
  • University Of Arizona College Of Medicine – Phoenix

    Medical School, 1993
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Practice

Mezona Orthopaedic P.A.2940 E Banner Gateway Dr Ste 200 Gilbert, AZ 85234
1
  • Call
  • Fax
  • Hours
    • Mon: 7:00am - 3:00pm
    • Tue: 7:00am - 3:00pm
    • Wed: 7:00am - 3:00pm
    • Thu: 7:00am - 3:00pm
    • Fri: 7:00am - 3:00pm
    • Sat: closed
    • Sun: closed
  • Directions
Orthopedic Specialists of North America PLLC1675 E Melrose St Gilbert, AZ 85297
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Arizona Spine and Joint Hospital4620 E Baseline Rd Mesa, AZ 85206
3