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Dr. May Chen, DDS

Dr. May Chen, DDS

Dentistry*

Dr. May Chen, DDS is a dentistry practitioner in Austin, TX. She is accepting new patients.

3.1 Star Rating
Based on 7 reviews 3.1 Star Rating (7 reviews)

Practice

12854 N Highway 183 Austin, TX 78750

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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

3.1
7 ratings, 4 with a written review
5 star
43%
43%
4 star
14%
14%
3 star
0%
0%
2 star
0%
0%
1 star
43%
43%

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Horrific
I had a terrible experience with Dr. Chen. I went in for a brand name aligner consultation but ended up with a cheap alternative that caused my trays to break constantly and gave me painful blisters. Despite having a perfect bite initially, my bite worsened to the point where I couldn't chew properly. Dr. Chen dismissed my concerns, and I later discovered I wasn't even given the brand I had expected. When I confronted her, she admitted to using the term generically to attract patients. After wasting seven months and over $3,000, my insurance was exhausted, and my bite was ruined. Dr. Chen offered to 'try' and fix it or start over, but only if I paid again. When she removed the attachments from my teeth, she left gouges, and I was forced to seek help from actual orthodontists, who quoted me an additional $3,100-$5,000 to correct the damage. Dr. Chen refunded only what I paid out of pocket and told me to find another provider. Avoid this practice at all costs.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Sam – Sep 06, 2024
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3D Dental - Both Austin and Georgetown are GREAT! Yesterday, I had major oral surgery and all my teeth were removed - both the upper and lower Arch - about 26 teeth. I would NOT recommend this procedure for a fun Wed night. Thank goodness, the Dr (Dr Ho and Dr Chen at 3D Dental both made the visits memorable and almost painless - but always friendly, open and honest about the process). Luke who works as Dr Ho assistant was worth the visit. he made you feel at home, laugh, and will even offer to sing if your blood pressure is elevated. He was so funny which kept my mind off the impending work. The pain (yes there was a lot of pain even with IV sedation) was manageable. The temp dentures which were already made, so I could have walked out with a new set of temporary teeth immediately, would not go on because my gums were so swollen, but they will in the next week I hope. Dr Ho and Dr Chen are a great team and I would highly recommend them to you (I do not recommend too many dentist
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
3D Dental Georgetown, Tx – Jan 15, 2021
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I have been seeing Dr Chen for 10 years. She is very gentle and personable. Dentists scare the heck out of me, but this one is really good. My husband sees her as well and he likes her a lot.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Laurie Long in Austin, TX – Nov 17, 2018
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Dr Chen has always been patient and explains what she is doing and why .... She is painless and I like her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Ken in Pflugerville, TX – Jul 03, 2016
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About Me

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care philosophy

Each member of the dental team is devoted to restoring and enhancing the natural beauty of your smile using the highest clinical standards in a caring environment.  We understand that patients expect to be treated with kindness, compassion,...read more
  • Dentistry

  • Dental Hygiene

  • Emergency Dentistry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

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Locations

Practice

May Chen Professional Dental Association12854 N Highway 183 Austin, TX 78750
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