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Dr. Mazen Issa, MD

Dr. Mazen Issa, MD

Gastroenterology*
25+ years of experience

Dr. Mazen Issa, MD is a gastroenterologist in Middleburg Heights, OH and has over 25 years of experience in the medical field. Dr. Issa has extensive experience in Gastrointestinal Disorders, Pancreatic Disease, and Esophageal Disorders. He graduated from Aleppo University in 1996. He is affiliated with Southwest General Health Center. He is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 19 reviews 4.7 Star Rating (19 reviews)

Westside Gastroenterology - Southwest General Medical Group, Inc.

18780 Bagley Rd Ste 200 Middleburg Heights, OH 44130
Telehealth available

Make an Appointment

Hospital Highlight

Dr. Issa is affiliated with Southwest General Health Center Middleburg Heights, a highly rated and top awarded hospital for gastroenterology.

Dr. Issa is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Issa specializes in the area of Gastroenterology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Gastrointestinal Care Excellence Award™ See hospitals
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Dr. Issa's Reviews

Likelihood to recommend Dr. Issa

4.7

19 ratings, 11 with a written review
5 Star
89%
89%
4 Star
5%
5%
3 Star
0%
0%
2 Star
0%
0%
1 Star
5%
5%

Your trust is our top concern. Learn more.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mike S. – Sep 11, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Christopher Buzas – May 07, 2024
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Mar 08, 2022
Thank you so much for taking the time to share...Read More
×Post a ResponseAre you Dr. Mazen Issa, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
2cats – Nov 04, 2021
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
McKenna – May 22, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Linda in OH – Jun 06, 2019
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Diane K. Kovacs in Brunswick – Apr 21, 2017
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What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
J in Cleveland, OH – Nov 29, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Pat whalen in Strongsville ohio – Sep 28, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Helena in Parma, OH – Jun 05, 2016
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What went well
No results
What could be improved
No results
8 people found this helpful
Helpful
Cleveland – Jan 20, 2016
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Leave a review

How was your experience with Dr. Issa?

About Me

biography

Mazen Issa, MD is an experienced, board-certified gastroenterologist who specializes in the diagnosis and treatment of patients with disorders of the esophagus, liver, gallbladder, stomach, pancreas, small intestine and colon. He has years of experience...read more
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Cleveland Clinic Foundation

    Fellowship Hospital, 2005
  • Metrohealth Medical Center

    Residency Hospital, 2001
  • Aleppo University

    Medical School, 1996
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Arabic

Dr. Issa is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

    Locations

    Westside Gastroenterology - Southwest General Medical Group, Inc.

    Westside Gastroenterology - Southwest General Medical Group, Inc.18780 Bagley Rd Ste 200 Middleburg Heights, OH 44130
    1

    Affiliated Hospitals

    • Southwest General Health Center

      18697 Bagley Rd
      Middleburg Heights, OH 44130
      Recipient of 16
      hospital awards

      America's 100 Best Hospitals Award™ (2025)

      Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

      View all awards

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      79%
      Patients said that nurses always listened to them and explained things well

      4% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality