Dr. Melanie McNally, MD

Dr. McNally was very understanding of my personal issues and worked with me to overcome those issues. Her and her staff are all a good group of people that make you feel welcome and try to put you at ease with your medical concerns. I was never rushed and left feeling better about my issue. I will miss her when she moves.

Sr. McNally was very pleasant and responsive to my questions. The atmosphere of the office was so much nicer and more personal than dealing with a huge institution such as the U of Rochester. I don’t get lost, either, at the very least.

Ten years ago this month Dr Butler saved my life. She did it in the middle of the night, with great concern for my personal well being. I owe my life to Melanie Butler and would highly recommend her to everyone. Dr Butler,if you are reading this ,I would like to keep you as my Dr when neccessary, in your new location. Is that a possibility? Thank you Dan Hegarty

Horrendous treatment of my mother.. she removed a kidney stent when my mom had a UTI. Terrible move .. stupid and risky to do that when a patient has a UTI.

She is competent but she really did not explain my condition very well. She just said these meds would help. I had to ask her what my diagnosis was. Office is OK but needed some improvements. To get an appointment, they have to call you back--prefer to just make the appointment when I call. Office is OK--needs a little sprucing but it is clean.

Dr. Butler is certainly a remarkable woman with all the issues I have with kidney stones she never has a deminor other than making me feel comfortable and never as if I'm wasting her time. She quickly responds to messages at any moment possible. She also calms my nerves before surgery and explains in great detail what's being done and if I have any questions. I would recommend her to anyone and will certainly never find another Dr like her

i do not understand any of these great reviews. i just came back from this doctor.. i have seen her twice and BOTH times i was rushed.. i was in and out in under five minutes!! i had a procedure done today that took only 30 seconds!!! she then told me there was nothing wrong with my bladder and i had to go back to my regular doctor.. i have never in all my life been this rushed by any doctor! i have filed a complaint against this woman.. i do not think she even looked inside me .. she is awful!

Dr. Butler is a caring and wise doctor. She is easy to talk to. She took the time to listen and thoroughly assessed my symptoms so that she could make an accurate diagnosis. She made sure I was well informed about my condition and what my options were so that I could make my own choice. Thanks to Dr. Butler, I no longer have to deal with SUI. I know that if I ever need to see an urologist again, she will be my first choice.

I find Dr. Butler to be a very competent and thorough doctor. She could improve on her bedside manner as she never says hello, or addresses her patients by any name.

Doctor Butler takes as much time as needed to fully explain surgical options, diagnosis, etc. She's at the top of her game in every way!