background
background
Dr. Michael Castro, MD

Dr. Michael Castro, MD

Internal Medicine*
30+ years of experience

Dr. Michael Castro, MD is an internist in Surprise, AZ and has over 30 years of experience in the medical field. He graduated from University of Puerto Rico School of Medicine in 1994. He is affiliated with medical facilities such as Abrazo Arrowhead and Abrazo West Campus. He is accepting new patients and telehealth appointments.

4 Star Rating
Based on 22 reviews 4 Star Rating (22 reviews)

Surprise Health Center, PLLC

13995 W Statler Blvd Ste 200 Surprise, AZ 85374
Telehealth available

Experience Check

Search for experience in a specific area

Dr. Castro's Reviews

Likelihood to recommend Dr. Castro

4.0
22 ratings, 11 with a written review
5 star
68%
68%
4 star
5%
5%
3 star
0%
0%
2 star
9%
9%
1 star
18%
18%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Exceptional Physician
Spends lots of time listening and answering questions.Sees the 'whole' patient and helps to understand and coordinate all the information from other specialists.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Luana – May 07, 2024
×Post a ResponseAre you Dr. Castro?
Very thorough
Dr's practice is a teaching practice. He is very thorough and tries to teach the patient about your illness and treatment options. The only reason I don't give him a 5 star rating is you have to wait. That's probably unfair of me because he is teaching doctors to be and takes time with each patient but it can be a little frustrating if you are in a hurry.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Apr 03, 2023
×Post a ResponseAre you Dr. Castro?
Dr Castro gets personally involved with your care. You are very important to him and he shows it
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Susan Coffman – Oct 23, 2022
×Post a ResponseAre you Dr. Castro?
Go somewhere else
I spent more time with his 'residents' than I ever have with him. He is lazy, unknowledgeable, dishonest and offensive. I love the members of his office staff but I think it's time for him to retire.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Sep 07, 2022
×Post a ResponseAre you Dr. Castro?
I made a telephone visit. Receptionist called me a liar that I did not make appointment with the nurse practitioner Serna. My husband was right next to me and when they call to set up call actually said I didn't know what I was doing or saying. Very rude office if you can get thru office you are good. I have never ever seen Dr Castro in person or in the office. But how she is still working there is a miracle.
What went well
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
3 others found this helpful
Helpful
Debra Freund – Nov 05, 2020
×Post a ResponseAre you Dr. Castro?
Excellent! I switched primary care providers to my husband's doctor. What a difference. Dr. Castro is caring, patient, thorough and very intelligent. His bedside manner is bar none. I have had foot pain for years and he took me off my cholesterol medication and the foot pain is gone. He gave me a new cholesterol medicine and what an improvement. I am so happy with my new doctor. Thank you Dr. Castro.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Amy B. – Sep 21, 2020
×Post a ResponseAre you Dr. Castro?
Very good in laying out the "whole picture" of the illness/disease and his plan of treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dec 29, 2018
×Post a ResponseAre you Dr. Castro?
MY HUSBAND AND I HAVE BEEN PATIENTS OF DR. CASTRO SINCE 2005. I HAVE NEVER HAD A MORE DEDICATED AND KIND PERSON. HE GOES TO THE ENDS OF THE EARTH TO HELP HIS PATIENTS. ALWAYS AVAILABLE. YOU WILL NEVER BE SORRY YOU PICKED DR MICHAEL CASTRO FOR YOUR PRIMARY CARE. WE HAD TO RELOCATE TO WISCONSIN AND WE BOTH MISS HIM AND STAFF GREATLY.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
8 others found this helpful
Helpful
MAGGIE M in TOMAHAWK WI – Jan 03, 2017
×Post a ResponseAre you Dr. Castro?
Dr. Castro is extremely well educated and a seasoned physician who cares deeply about his patients
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 others found this helpful
Helpful
grateful patient in Phoenix, AZ – Dec 02, 2016
×Post a ResponseAre you Dr. Castro?
Very kind, caring, knowledgeable, comprehensive and a good listener. I am a bit plus-minus about the students in the room, my wife a bit more so.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
jordan g. in peoria, AZ – Sep 07, 2016
×Post a ResponseAre you Dr. Castro?
This is the 3rd time I have seen Dr. Castro, I sat in the waiting room for an hour and a half before being taken back and the time before I waited 2 hours. My appointment was at 9:30 in the morning so how could he get so far behind that early in the day! We got into arguments both times...he wanted to see me since it had been 8 months since my last appt and I needed a prescription refill. He said he wanted to star seeing me every 2 months to monitor me. I've never had to be monitored on this med
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
12 others found this helpful
Helpful
Concerned Client in Peoria, Az – Jan 26, 2016
×Post a ResponseAre you Dr. Castro?

Leave a review

How was your experience with Dr. Castro?

About Me

care philosophy

To help people achieve health for life.

biography

Dr. Michael Castro is a highly accomplished physician with a distinguished career spanning over two decades in internal medicine. After earning a Doctor of Medicine degree from the University of Puerto Rico School of Medicine in 1994, he  completed...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Maricopa Medical Center

    Internship Hospital, 1995
  • University Of Puerto Rico School Of Medicine

    Medical School, 1994
  • University Of Puerto Rico / Medical Sciences Campus

    Undergraduate School, 1990
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Surprise Health Center, PLLC

Surprise Health Center13995 W Statler Blvd Ste 200 Surprise, AZ 85374
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 12:00pm
    • Thu: 8:00am - 7:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions