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Dr. Michael Chu, MD

Dr. Michael Chu, MD

Gastroenterology*
40+ years of experience

Dr. Michael Chu, MD is a gastroenterologist in Arcadia, CA and has over 40 years of experience in the medical field. He graduated from Carol Davila University of Medicine and Pharmacy in 1982. He is affiliated with USC Arcadia Hospital. He is accepting new patients and telehealth appointments.

2.4 Star Rating
Based on 13 reviews 2.4 Star Rating (13 reviews)

Practice

632 W Duarte Rd Ste 170 Arcadia, CA 91007
Telehealth available

Make an Appointment

(626) 445-1278

Hospital Highlight

Dr. Chu is affiliated with USC Arcadia Hospital Arcadia, a highly rated hospital.

At a Glance

  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Surgical Care Excellence Award™ • See hospitals
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Dr. Chu's Reviews

Likelihood to recommend Dr. Chu

2.4
13 ratings, 5 with a written review
5 star
31%
31%
4 star
0%
0%
3 star
8%
8%
2 star
0%
0%
1 star
62%
62%

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The initial visit was ok--it was not too hard to schedule. but when I was trying to schedule a colonoscopy (it is completely authorized service by the doctor, no issues with insurance or whatsoever)------It seems like his office in Arcadia is also impossible to be reached on the phone. I never got a call back when the receptionist promised to call back. Yup, and I got the same excuse that my information was not found. Another excuse was the internet/ online system was down.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Feb 16, 2019
×Post a ResponseAre you Dr. Chu?
If referred by your HMO, ask for another doctor. Just Google Dr. Chu and you'll see the horror stories.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Los Angeles – Feb 02, 2018
×Post a ResponseAre you Dr. Chu?
The office run by Cathy is a joke. She lies and does not call back. I met doctorChu and he was nice and gave me instructions to call back in 2 months for the procedure colonoscopy. I called and Cathy AND SHE said that I was no where to be found in the system and she blamed someone in the office. She said she would call me back. After 6 times calling that office and she promising to call me back I concluded that she is unprofessional and uncaring. I would fire her ASAP . 0 trust
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
9 others found this helpful
Helpful
Jorge in Arcadia – Mar 22, 2017
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Dr Chu is nice, amiable, BUT the secretary Cathy, has no sense of urgency and is not helpful. Telephone always keeps ringing and your voice messages don't get acknowledged because you don't get a call back. Once, she promised to call again because she was attending to another client, but lo and behold, nothing from her... Always at their convenience. They don't consider the stress patients undergo...scheduling is next to impossible. Need to change MD soon. :(
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Mar 22, 2016
×Post a ResponseAre you Dr. Chu?
There is no urgency at this office and getting a call back is nearly impossible.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
Jan 19, 2016
×Post a ResponseAre you Dr. Chu?

Leave a review

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Know Before You Go

About Me

biography

Dr. Michael Chu, MD is a gastroenterologist in Arcadia, CA and has over 40 years of experience in the medical field. He graduated from Carol Davila University of Medicine and Pharmacy in 1982. He is affiliated with USC Arcadia Hospital. He is accepting new patients and telehealth appointments.

  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Carol Davila University Of Medicine And Pharmacy

    Medical School, 1982
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

  • English

  • Burmese

Focus on IBD

Locations

Practice

Annie Shu & Michael Chu632 W Duarte Rd Ste 170 Arcadia, CA 91007
1
Office12761 Schabarum Ave Baldwin Park, CA 91706
2

Affiliated Hospitals

  • USC Arcadia Hospital

    300 W Huntington Dr
    Arcadia, CA 91007
    Recipient of 8
    hospital awards

    Surgical Care Excellence Award™ (2025, 2024)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality