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Dr. Michael Dillard, MD

Dr. Michael Dillard, MD

Otolaryngology-Head and Neck Surgery*
25+ years of experience

Dr. Michael Dillard, MD is an otolaryngology-head and neck surgery specialist in Morristown, TN and has over 25 years of experience in the medical field. He graduated from University of Alabama at Birmingham in 1998. He is affiliated with medical facilities Jefferson Memorial Hospital and University of Tennessee Medical Center. He is accepting new patients.

3.2 Star Rating
Based on 21 reviews 3.2 Star Rating (21 reviews)

Practice

220 Dr M L King Pkwy Morristown, TN 37813

At a Glance

  • Areas of Expertise
    Dr. Dillard specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Dillard's Reviews

Likelihood to recommend Dr. Dillard

3.2
21 ratings, 8 with a written review
5 star
52%
52%
4 star
0%
0%
3 star
5%
5%
2 star
0%
0%
1 star
43%
43%

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Pompous!
He has an agenda for his business and it is all about his time making he spends with you to make money. First thing, the staff wants to give me an expensive hearing test........Haven't even addressed the pain in my ear yet, so why put the cart before the horse, other than add on sales! Once in the exam room, the Dr. bent down and got in my face to reiterate the chances of 1 out of 3 people it doesn't work putting tubes in. Thats fine, Mr. faith man, am I the one or the other 2 that it works on?????Not impressed, there are other doctors out there that don't act as flippant with their patients as this man did.......Would NOT recommend him, bad bedside manners!
What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Feb 15, 2024
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Wonderful caring Physician
Dr Dillard truly cares about his patients. His genuine concern and care is evident in his demeanor toward his patients. His knowledge of his specialty is very reassuring to those of us who use him.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 05, 2023
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Tonsils & adenoids out 20 years ago
Still going strong! Was the best surgery to ever happen to me- I was so sick 4+ times per year and having them removed has given my life back. Thank you Dr. Dillard & staff because I still haven't forgotten what you've done for me & how great I was treated as a human being & not just another surgical case(these procedures are so common).
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Whitney Brogan – Jan 10, 2023
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Please, for the sake of your mental and physical health do not do business with this crook. It cost me around $800 for absolutely nothing but a handshake and rude encounter. I have hung up the phone shaking after talking to the rude staff on the phone. One of the worst professional experiences of my life. Would not recommend my worst enemy.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
He will not do anything for you – Jan 10, 2019
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Dr. Dillard know what he is doing. He is an excellent doctor,but he has no bedside manner. I do not go to him because if his personality. I see him because he knows what he is doing.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't listen or answer questions
2 others found this helpful
Helpful
Tee in Dandridge, TN – Jul 12, 2018
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Dr. Dillard has performed tonsillectomy on all three of our children. Each time he was on time, professional and gave us options on best treatment and care. He was patient with our children Everytime and consulted with us after the surgery at lakeway. His office returned calls within 4 hours. He did very well with our autistic child. We are glad we decided to with him after researching children's policies. It was worth it for us to find a local ENT instead of Knoxville.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
6 others found this helpful
Helpful
Laura s in Morristown, TN – Oct 19, 2016
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Horrible service. I would never in my life recommend seeing him, he is extremely disrespectful and rude. He walked into the room and didn't even ask what was needed he just started saying what he could do for one certain thing and that's not even why I was here. The receptionist at the Providence Clinc are also rude and disrespectful. Also the nurses at the same clinic are just as bad as he is.???? Never ever will I ever send anyone to him and never will I ever walk back in his office.????.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Toni Ellison in Morristown, TN – Sep 30, 2016
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First time with this doctor. I arrived early for my 10:30 appt to fill out paperwork and it wasnt until 11.40 that I was called into the exam room.I liked the doctor fine, he was personable and seemed very professional. Only downside was the long wait to be seen.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
8 others found this helpful
Helpful
Kim in Strawberry Plains, TN – May 19, 2016
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About Me

biography

Dr. Michael Dillard, MD is an otolaryngology-head and neck surgery specialist in Morristown, TN and has over 25 years of experience in the medical field. He graduated from University of Alabama at Birmingham in 1998. He is affiliated with medical...read more
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Alabama At Birmingham

    Medical School, 1998
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office220 Dr M L King Pkwy Morristown, TN 37813
1

Practice

Tennova Healthcare-Jefferson Memorial Hospital110 Hospital Dr Jefferson City, TN 37760
2

Practice

Primary Care and Geriatrics PC711 McFarland St Morristown, TN 37814
3

Affiliated Hospitals

  • University of Tennessee Medical Center

    1924 Alcoa Hwy
    Knoxville, TN 37920
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Jefferson Memorial Hospital

    110 Hospital Dr
    Jefferson City, TN 37760

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    5% lower than the national average

    72%
    Patients said that doctors always listened to them and explained things well

    6% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality