background
background
Dr. Michael Franks, MD

Dr. Michael Franks, MD

Urology*

Dr. Michael Franks, MD is a urologist in Richmond, VA. Dr. Franks has extensive experience in Urinary Calculi & Removal. He is affiliated with medical facilities Johnston-Willis Hospital and Chippenham Hospital. He is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 33 reviews 4.9 Star Rating (33 reviews)

Dr. Franks is a Healthgrades Choice provider in Urology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of ExpertiseDr. Franks specializes in the area of Urology. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals

More Urology Specialists at Johnston-Willis Hospital

Experience Check

Search for experience in a specific area

Dr. Franks' Reviews

Likelihood to recommend Dr. Franks

4.9

33 ratings, 22 with a written review
5 Star
97%
97%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
3%
3%

Your trust is our top concern. Learn more.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

RecentHighestLowestMost Helpful
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Milton emory – Jun 20, 2023
×Post a ResponseAre you Dr. Michael Franks, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Dec 02, 2022
×Post a ResponseAre you Dr. Michael Franks, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tom – Nov 22, 2021
×Post a ResponseAre you Dr. Michael Franks, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Russ Leavitt – Apr 10, 2021
×Post a ResponseAre you Dr. Michael Franks, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 07, 2021
×Post a ResponseAre you Dr. Michael Franks, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dennis – Apr 07, 2021
×Post a ResponseAre you Dr. Michael Franks, MD?
What went well
No results
What could be improved
No results
Helpful
Apr 07, 2021
×Post a ResponseAre you Dr. Michael Franks, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ken – Apr 07, 2021
×Post a ResponseAre you Dr. Michael Franks, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
1 person found this helpful
Helpful
Hartwell – Apr 07, 2021
×Post a ResponseAre you Dr. Michael Franks, MD?
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Edward Moore – Apr 07, 2021
×Post a ResponseAre you Dr. Michael Franks, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sharon – Apr 07, 2021
×Post a ResponseAre you Dr. Michael Franks, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
J of Midlothian – Apr 07, 2021
×Post a ResponseAre you Dr. Michael Franks, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Willie Horne – Apr 06, 2021
×Post a ResponseAre you Dr. Michael Franks, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
DANNY HARRINGTON – Apr 06, 2021
×Post a ResponseAre you Dr. Michael Franks, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
TE – Mar 23, 2021
×Post a ResponseAre you Dr. Michael Franks, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Alton Majors – Jan 29, 2021
×Post a ResponseAre you Dr. Michael Franks, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Great Doctor and Surgeon ! – May 14, 2020
×Post a ResponseAre you Dr. Michael Franks, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Barry Moore in Midlothian, VA – Sep 09, 2018
×Post a ResponseAre you Dr. Michael Franks, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shawn in Ruther Glen – May 08, 2018
×Post a ResponseAre you Dr. Michael Franks, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Mike McNally in Maidens VA – Sep 03, 2017
×Post a ResponseAre you Dr. Michael Franks, MD?

Leave a review

How was your experience with Dr. Franks?

Is this your profile?

Respond to reviews, add information, and reach more patients. Claiming is free and only takes a minute.

Claim your profile

Insurance Check

Search for your insurance carrier and choose your plan type

About Me

biography

Assistant Professor of Urology, University of Pittsburgh, Shadyside Hospital 2004 - -2007
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • National Cancer Institute

    Fellowship Hospital
  • University Of Pittsburgh

    Residency Hospital
  • University Of Maryland

    Medical School
American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Franks is a Healthgrades Choice provider in Urology

    Read our methodology

    Affiliated Hospitals

    • Johnston-Willis Hospital

      1401 Johnston Willis Dr
      North Chesterfield, VA 23235
      Recipient of 28
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024)

      Top 5% in the nation for consistently delivering clinical quality

      America's 100 Best Hospitals Award™ (2024)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards
    • Chippenham Hospital

      7101 Jahnke Rd
      Richmond, VA 23225
      Recipient of 42
      hospital awards

      America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      Patient Safety Excellence Award™ (2025, 2024)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      74%
      Patients said that doctors always listened to them and explained things well

      2% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality