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Dr. Michael Hanks, MD

Dr. Michael Hanks, MD

Pediatrics*
40+ years of experience

Dr. Michael Hanks, MD is a pediatrician in Springfield, MO and has over 40 years of experience in the medical field. He graduated from Autonomous University of Guadalajara School of Medicine in 1980. He is affiliated with Cox Medical Center South. He is accepting new patients.

3.8 Star Rating
Based on 16 reviews 3.8 Star Rating (16 reviews)

Practice

3801 S National Ave Springfield, MO 65807

At a Glance

  • Area of Expertise
    Dr. Hanks specializes in the area of Pediatrics. See board certifications
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Hanks' Reviews

Likelihood to recommend Dr. Hanks

3.8
16 ratings, 5 with a written review
5 star
69%
69%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
31%
31%

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Dr. Hanks' office refused to see my sick daughter, who is an established patient, because a past wellness visit was missed. We were told it's a new policy and the lady answering the phone had no power to do anything. We were told to take her to urgent care instead.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Springfield , MO – Nov 06, 2018
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I will start off by saying Dr Hanks himself was amazing. The front desk staff as well as most of the nursing staff were always extremely rude. My last visit, the nurse practitioner Missy tried going behind my back when both of my kids were very sick & giving them multiple vaccine shots after I told her I did not want them to have them that day. She was very pushy and so rude. I left saying I was not going to be treated or talked to that way & they sent me a letter saying they can no longer see t
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Springfield, MO – Feb 10, 2018
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We love Dr Hanks and all his staff. We have recommended him to many friends and he came highly recommend to us.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Belleville, IL – Oct 25, 2017
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I recommend Dr. Hanks to all of my family and friends that are looking for a pediatrician.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Nixa, MO – May 16, 2017
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Receptionist is very rude. I had to call the office everyday for a week to get them to fill out paperwork for my son to start daycare. They were also suppose to send a letter stating he had to be elevated while sleeping due to acid reflux before he started daycare and its been 4 weeks and still not done. They dont do shots in office if child is on medicaid and have to go to health dept it takes over a month to get in. Nothing but issues! I have now changed doctors!
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Chereese in Springfield mo – Dec 06, 2016
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About Me

biography

Dr. Michael Hanks, MD is a pediatrician in Springfield, MO and has over 40 years of experience in the medical field. He graduated from Autonomous University of Guadalajara School of Medicine in 1980. He is affiliated with Cox Medical Center South. He is accepting new patients.
  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Autonomous University Of Guadalajara School Of Medicine

    Medical School, 1980
American Board of Medical Specialties®
American Board of Pediatrics®
Pediatrics
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Cox Medical Center South3801 S National Ave Springfield, MO 65807
1

Affiliated Hospitals

  • Cox Medical Center South

    3801 S National Ave
    Springfield, MO 65807
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality