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Dr. Michael Mai, MD

Dr. Michael Mai, MD

Orthopedic Surgery*

Dr. Michael Mai, MD is an orthopedic surgeon in Temescal Valley, CA. He is affiliated with Riverside Community Hospital. He is accepting new patients and telehealth appointments.

2.9 Star Rating
Based on 11 reviews 2.9 Star Rating (11 reviews)

Locations

Riverside Medical Clinic

Riverside Medical Clinic21634 Retreat Pkwy Temescal Valley, CA 92883
1

At a Glance

  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica’s 100 Best Hospitals for Orthopedic Surgery Award™ See hospitals

More Orthopedic Surgery Specialists at Riverside Community Hospital

Experience Check

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Dr. Mai's Reviews

Likelihood to recommend Dr. Mai

2.9
11 ratings, 5 with a written review
5 star
45%
45%
4 star
0%
0%
3 star
0%
0%
2 star
9%
9%
1 star
45%
45%

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Dr. Mai did a 2nd knee replacement for me in 12/19. I have no knee cap from a previous fall/surgery. In a follow up appointment after the surgery I asked why my knee still hurt so badly every time I moved it or got up and down. His explanation was that he took it upon himself to "fashion me a knee cap" using excess flesh. And he then said that the excess flesh gets caught in the metal function of the knee each time, causing the flesh to be pinched. He said that "i would just get used to it." It is now 16 months later and I am in unbearable pain with every movement. I have seen 2 pain management people, had the nerve in that knee burned to stop the pain (didn't work) and am facing a life of house confinement because of the constant pain. I can't drive as it is my right knee and just the back and forth movement using the pedals is too painful to handle. So, be advised that he took it upon himself to do something with long range effects to my body and no thought of the consequences.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Donna Bussanich – May 07, 2021
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I attended my pre-OP appt. This was my 3 scheduled appointment that waited 1 1/2 - 2 hrs for my busy Dr. If I'm 15 mins late my appt is rescheduled. I was early for my appointment. I received a ph call 6 days before surgery from the surgeons medical assistant asking questions requested by Dr Haddad the anesthesiologist for my up coming surgery. The medical assistant stated I don't understand your responses. I offered to speak more slowly. The MA said , that won't help I don't understand what your telling me. The next day I was notified by the same MA, my needed surgery was canceled. I asked why, the MA said " I don't know why your surgery was canceled ". My rotator cuff is completely torn and my shoulder is fractured. I'm in a lot of pain... apparently that doesn't matter. Dr Mai , be technically wonderful. I don't know. I am no longer comfortable placing my life in his hands or an anesthesiologist to busy to screen surgurical candidates directly.
What went well
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Spinedo – Oct 30, 2020
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Dr. Mai is nice, but I have to judge him on the basis of the results. He scoped both of my knees, and zero change in symptoms. I don't think he listens well. The things he "corrected" can't possibly account for my symptoms.
What went well
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
H. Lee – Feb 15, 2020
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I was impressed with Dr. Mai's knowledge base, his bedside manner, and his interest and concern in the patient. Prior to scheduling an appointment I read his background information, which was impressive. I highly recommend Dr. Mai.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Temecula, CA – Jan 11, 2019
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Dr. Mai has great bedside manners. He's gentle, soft spoken and very knowledgeable. He told me exactly what to expect before getting my left knee surgery. He is patience, kind and answered all of my questions. I would highly recommend Dr Mai for your surgical needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 others found this helpful
Helpful
E.W. in Moreno Valley, CA – Mar 24, 2016
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About Me

biography

Dr. Michael Mai, MD is an orthopedic surgeon in Temescal Valley, CA. He is affiliated with Riverside Community Hospital. He is accepting new patients and telehealth appointments.
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of California

    Fellowship Hospital
  • University Of California

    Residency Hospital
  • University Of California

    Internship Hospital
  • Stanford University

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Affiliated Hospitals

  • Riverside Community Hospital

    4445 Magnolia Ave
    Riverside, CA 92501
    Recipient of 29
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    79%
    Patients said they were given information about recovering at home

    5% lower than the national average

    70%
    Patients said that doctors always listened to them and explained things well

    6% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality