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Dr. Milena Osorio-Smith, MD

Dr. Milena Osorio-Smith, MD

Family Medicine*

Dr. Milena Osorio-Smith, MD is a family medicine physician in Wellington, FL. She is affiliated with medical facilities such as Cleveland Clinic Indian River Hospital and Cleveland Clinic Hospital. She is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 13 reviews 3.5 Star Rating (13 reviews)

Practice

2789 S State Road 7 Ste 100 Wellington, FL 33414
Telehealth available

Compare with other Family Medicine Physicians

Compare Dr. Osorio-Smith with our nearby Family Medicine Physicians at HCA Florida Palms West Hospital.

Make an appointment at HCA Florida Palms West Hospital today at
(561) 220-9690.

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Dr. Osorio-Smith's Reviews

Likelihood to recommend Dr. Osorio-Smith

3.5
13 ratings, 11 with a written review
5 star
62%
62%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
38%
38%

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Horrible
No knowledge of any medical issues, I was misdiagnosed and caused serious health issues
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Not happy – Oct 16, 2024
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Stay Far Away
Doesn’t even give you a diagnosis before prescribing pills and running out of the office. Then can’t get back in touch with her for any questions or issues.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
3 others found this helpful
Helpful
Ignored by Dr. – Jun 10, 2022
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She’s absolutely terrible. My dad has high blood pressure and cholesterol. A nurse came in before and told us how he has high blood pressure and cholesterol and then Milena comes in and she’s like “ Oh everything is looking good. “ I was like what do you mean? We just were told his BP is high. She doesn’t look at the chart before coming in. She’s clueless. Also, when we ask for referrals she doesn’t even send them, she says she does and DOESN’t and completely wastes our time. I called her so many times before to make sure the referral is there and she said she sent it, she didn’t, she wasted our time. Don’t go, go find a doctor who will listen and wont waste your time.
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Aug 26, 2021
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My health insurance plan requires a referral from primary provider to my Specialist. This office sent out referral with the wrong diagnosis code , my Specialist requested them to re send it corrected , Sanitas sent again with wrong code. This ridiculous scenario continued to happen for over 3 weeks !!! I had to call in almost every SINGLE DAY and the customer service kept telling me the same thing that the doctor was the one having the wrong code imputed. It’s absolutely ridiculous!!!! That means that this doctor doesn’t read any papers or documents since she kept on inputting the wrong code over and over again. I never had to be so involved in having to tell people to do their job right! still didn’t get this issue resolved. Please don’t waste your time with this doctor or clinic, find a better option and save yourself the headaches in having.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Dec 13, 2019
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She did not even assess me, she did not even touch me, refused to medically treat me, was very disrespectful for no reason, was very prejudice against my medical past, only offered to write a prescription for a medication i am allergic to....no compassion at all...the worst case of bedside manner i have seen in my entire life...had to get treated somewhere else where they properly diagnosed me and gave me proper prescriptions...this business should no longer be open
What went well
No results
What could be improved
No results
11 others found this helpful
Helpful
May 19, 2019
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I am truly thankful to Dr Osorio and her staff for their caring and friendly manners.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Modesta A. Hicks – Jan 30, 2018
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Dra. Milena Osorio-Smith is a caring provider who always considers the patient's comfort first. I was impressed with his caring, professional, and ability to actively listen to the patient's needs wants and desires before devising a plan for treatment. She doesn't treat people as a paycheck and takes the time to accurately and meticulously care for you while she's in her care, meets or exceeds their expectations. . Her care is the best and I'd highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Maritza Villegas in Loxahatchee, FL – Oct 07, 2017
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I've been taking my parents w Dr. Osorio for last couple of months and she is wonderful. She is never in hurry, she listens to us carefully and every one else at the office is also wonderful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Raj in West Palm Beach, FL – May 18, 2017
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Dr. Osorio is really nice, knowledgeable, friendly, and listens to what is wrong. I've only been a patient for a few months and I love coming here. All the staff is friendly as well! I would recommend to my family and friends!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Kayla in West Palm Beach, FL – May 12, 2017
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Easy to talk to, listens to what you are saying, Very understanding truly concerned for your health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Patrick Conklin in RoYal Beach, FL – May 06, 2017
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Dr Osorio-Smith was very kind and patient . She was very through . I had a informative visit . Thank you Dr. Osorio-Smith
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Yvonne Oconnor in West Palm Beach, FL – Apr 27, 2017
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About Me

biography

Making a difference on each single patient's life and delivering care with highest standard of quality
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Jamaica Hospital Medical Center

    Residency Hospital, 2011
  • Jamaica Hospital Medical Center

    Internship Hospital, 2009
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Locations

Practice

Cleveland Clinic Florida Wellington2789 S State Road 7 Ste 100 Wellington, FL 33414
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Tomsich Health and Medical Center of Palm Beach County525 Okeechobee Blvd Fl 14 West Palm Beach, FL 33401
2
Office3450 11th Ct Ste 201 Vero Beach, FL 32960
3

Practice

Cleveland Clinic Florida2950 Cleveland Clinic Blvd Weston, FL 33331
4
  • Call
  • Fax
  • Hours
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions