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Dr. Ming Lai, MD

Dr. Ming Lai, MD

Family Medicine*

Dr. Ming Lai, MD is a family medicine physician in Palm Bay, FL. He is affiliated with medical facilities such as Rockledge Regional Medical Center and Melbourne Regional Medical Center. He is accepting new patients.

2.3 Star Rating
Based on 30 reviews 2.3 Star Rating (30 reviews)

Practice

910 Malabar Rd SE Ste 2 Palm Bay, FL 32907

At a Glance

  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Clean Hospital
    Patients said the hospital this doctor practices at is clean. See hospitals
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Dr. Lai's Reviews

Likelihood to recommend Dr. Lai

2.3

30 ratings, 14 with a written review
5 Star
23%
23%
4 Star
7%
7%
3 Star
7%
7%
2 Star
7%
7%
1 Star
57%
57%

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RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John Fassl – Mar 18, 2023
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What went well
No results
What could be improved
  • Staff wasn't friendly
3 people found this helpful
Helpful
Sep 10, 2021
×Post a ResponseAre you Dr. Ming Lai, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
D. Weiland – Jun 01, 2021
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Kathy Martin – Mar 31, 2021
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
May 19, 2020
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What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Jan 15, 2020
×Post a ResponseAre you Dr. Ming Lai, MD?
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 people found this helpful
Helpful
Nov 21, 2018
×Post a ResponseAre you Dr. Ming Lai, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 people found this helpful
Helpful
Apr 16, 2018
×Post a ResponseAre you Dr. Ming Lai, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Palm Bay, FL – Sep 01, 2017
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 people found this helpful
Helpful
S Connor in Palm Bay FL – Oct 20, 2016
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What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
SadMama in Palm Bay, FL – Oct 04, 2016
×Post a ResponseAre you Dr. Ming Lai, MD?
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
B in Palm Bay, FL – Sep 27, 2016
×Post a ResponseAre you Dr. Ming Lai, MD?
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Nancy in Palm Bay, FL – Jan 27, 2016
×Post a ResponseAre you Dr. Ming Lai, MD?
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
2 people found this helpful
Helpful
Palm Bay, FL – Jan 23, 2016
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About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more
  • Family Medicine

  • Geriatric Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Louisville School Of Med

    Residency Hospital
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

Locations

Practice

Steward Medical Group910 Malabar Rd SE Ste 2 Palm Bay, FL 32907
1

Affiliated Hospitals

  • Palm Bay Hospital

    1425 Malabar Rd NE
    Palm Bay, FL 32907
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Rockledge Regional Medical Center

    110 Longwood Ave
    Rockledge, FL 32955
    Recipient of 2
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
  • Melbourne Regional Medical Center

    250 N Wickham Rd
    Melbourne, FL 32935

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    71%
    Patients said their room and bathroom were always kept clean

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality