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Dr. Mitchell Sorsby, MD

Dr. Mitchell Sorsby, MD

Endocrinology, Diabetes & Metabolism*
35+ years of experience

Dr. Mitchell Sorsby, MD is a diabetes & metabolism endocrinologist in Plano, TX and has over 35 years of experience in the medical field. Dr. Sorsby has extensive experience in Thyroid Disorders and Osteoporosis & Screening. He graduated from University Natl Autonoma of Mex in 1988. He is affiliated with medical facilities such as Medical City McKinney and Medical City Plano. He is accepting new patients and telehealth appointments.

4 Star Rating
Based on 189 reviews 4 Star Rating (189 reviews)

Practice

1820 Preston Park Blvd Ste 1850 Plano, TX 75093
Telehealth available

Make an Appointment

Hospital Highlight

Dr. Sorsby is affiliated with Texas Health Center for Diagnostics & Surgery Plano, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Sorsby specializes in the area of Diabetes, Metabolism & Endocrinology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Critical Care Excellence Award™ See hospitals
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Dr. Sorsby's Reviews

Likelihood to recommend Dr. Sorsby

4.0
189 ratings, 86 with a written review
5 star
66%
66%
4 star
7%
7%
3 star
5%
5%
2 star
6%
6%
1 star
16%
16%

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Dr. Sorsby changed my life - For the Better!!
I first went to Doctor Sorsby about 3 years ago. I was trying to control my Type 2 diabetes through my general practitioner and it wasn't going so well. I thought to myself, why am I gong to a generalist versus a Specialist and I was referred to Dr. Sorsby. He took the time to really understand me and my situation, was attentive and modified my program, and did it ever work!! My type 2 is under control and I am much healthier. Every time I have gone to his office, it has been a very positive experience. I wish my other doctors and staff were this good. HIGHLY RECOMENDED.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Neil in Dallas – Jul 22, 2022
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I have been Dr. Sorsby's patient since 1995. During this time he has helped me control my type II diabetes. He always taken the time answer all of my questions and provide me the tools to control the diabetes. He identified my hyperparathyroidism and recommended a treatment option. Also my wife is a patient of his for her osteoporosis. I have recommended him to multiple friends and will continue to do so.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Feb 13, 2022
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I came to Dr Sorsby, Karla (PA?) & Nicole (Educator) and their wonderful team after an internist refused to do testing to determine my proper diagnosis. They did not question me on testing as my case was clear before testing was done. I alternate between visits with Dr. Sorsby and Karla (both of whom have been patient with me when needed and supported me through this new life journey I'm on) and see Nicole when I need some fine tuning and to learn more about my diagnosis. I occasionally have to wait a little (but most times no more than 5-10 min) but I am okay with that because I know that they are taking the time with someone who really needs it that day, just like they have done with me when needed. They do not push unwanted medications on me, rather help me to work through possible other things to try first and talk through options. We work as a team for the better of my health. I have also entrusted my now adult son (with his buy-in as well) in their care as well.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brinkley – Dec 22, 2021
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Been going to Endocrine Associates since late 80s. Dr Sorsby is a great Dr but is concentrating on his $3000/mo, non-insurance plan in his later years. He rarely sees regular patients and you will see a PA regularly. If you have a problem, the back office is messy, expect at least 24 hours or having to call 2-3 times for the nurse for non-911 emergencies or questions. Was a great place. Unfortunately there is not a whole lot of Endocrinologists available so they don't really have to be better.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
A long time patient – May 17, 2021
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Routine periodic visit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 21, 2020
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I have been to quite a few doctors in my lifetime: this office is the BEST run office I have ever been to. Dr. Sorsby is INCREDIBLE, thorough, and cares about his patients more than any other doctor I have ever had.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Lee Begelfer – Aug 08, 2020
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My primary care doctor referred me to this place but I doubt he realizes how awful they are. It took a month and three phone calls (from me) to even get scheduled. Then I saw Dr. Sorsby and his PA, neither of which would take the time to listen to my symptoms and decide what testing should be done. I told Dr. Sorsby what I suspected and he didn't want to do the blood work because it would 'take too much time'. I overheard him tell his nurse outside the door where I was that they were running behind. He diagnosed me with pre-diabetes which I do not have, and sent me on my way. My doctor had already ruled that and other conditions out which is why he referred me to an Endocrinologist! I now have to go to UT Southwestern and they will do thorough testing to determine what is causing my symptoms and hopefully give a proper diagnoses. What a terrible experience. I felt like an inconvenience instead of a patient. :(
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Worlkim – Feb 28, 2020
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I have been seeing Dr. Sorsby and Karla (NP) for over 20 years for Type II Diabetes and osteopenia. Great staff. Always working with me for the best medication for my conditions and listening to my concerns. I have had access the the patient portal for years as well. I always receive an answer quickly.
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
Mar 20, 2019
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My OBGYN has suggested to visit this doctor due to high glucose tolerance test failed, and I had an appointment with Dr. Mitchell I Sorsby. Due to some reason, I had forget and missed the time; and immediately called his office with an apology and reschedule with voice mail. They did not called me back, even though calling them for next 2 days, and every time left a voice mail with detail contact. Finally at day 4th their office pick the phone, and told me, Dr. Mitchell I Sorsby will not see, an
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Plano, TX – Oct 25, 2018
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I have seen Dr. Sorsby or his Nurse Practitioner 1-2 times each year for the past 14 years for routine maintenance of thyroid levels (post-thyroidectomy). He is thorough and proactive, and his staff is professional and kind.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Richardson, TX – May 18, 2017
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I have loved that Dr.Sorsby has worked with me to decide what was the best treatment plan for my thyroid issues. He explains things well and seems to really be a good at his job!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
6 others found this helpful
Helpful
Allen, TX – May 10, 2017
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-HORRIBLE PATIENT CARE. I TOOK THE WRONG DOSEAGE OF MEDICATION FOR 4 WEEKS DUE TO AN OVERSITE IN OFFICE, I HAD TO CALL MYSELF... AND IT HAPPENED AGAIN! OFFICE STAFF IS RUDE, AND DR SORSBY DIDN'T SEEM TO CARE. THEY ALL COMPLAINED TO ME THAT THEY ARE BUSY. BUT FOR AN ADDITIONAL $2,000.00 A YEAR, I COULD GET A VIP TREATMENT AND THE GET THE CARE I NEEDED!!!! NO THANKS, YOU GUYS CANT EVEN DO THE JOB I PAY FOR AND YOU WANT MORE MONEY! I WORK IN A HOSPITAL AND I WILL NEVER GO BACK OR RECOMMEND HIM
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
9 others found this helpful
Helpful
Frisco, TX – May 08, 2017
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I would recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Plano, TX – Apr 28, 2017
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I feel Dr. Sorsby is dedicated and sincere with his patients and their treatment. He is honest in his opinions, diagnosis and suggestions of medication needed to help the well being of his patients. He is also willing to listen to the concerns patients may have regarding taking certain types of medication regarding reactions, such as side effects, etc. i would recommend Dr. Sorsby to family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Copperas Cove, TX – Apr 25, 2017
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Very caring and knowledgeable doctor. Very receptive when calling. Nurse gets back to you the same day. Easy to refill prescriptions with his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Apr 22, 2017
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Dr. Sorsby and his staff are great. They're like a well oiled machine from the time you check in to the time you check out. Everyone its very friendly and helpful and explained things to me. I didn't feel rushed when I asked questions. I would highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Amy Coltrane in Allen, TX – Apr 22, 2017
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Dr. Sorsby was excellent in the process of working with me to find out what was wrong with me. I currently had been seen for 5 years at the VA and was not happy with the care that they gave me and wanted a second opinion. Thanks to DR. Sorsby I was finally able to figure out what has been going on with me physically.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Alex Vargas in Plano, TX – Apr 21, 2017
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Dr Sorsby spent a good amount of time evaluating and recommending treatment, he has a very personalized approach, I believe patients already with diabetes would really enjoy his office.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
Carrollton, TX – Apr 21, 2017
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Dr. Sorsby is nice enough but every appointment I felt rushed & not really listened to. It seemed like I was just made to spend lots of money to end up on no treatment at all. I would have to ask a ton of questions to even get a full explanation of my diagnosis which I still don't have.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Dallas, TX – Apr 21, 2017
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All around this was a very positive experience. I found Dr Sorsby and his Nurse Practitioner, Karla, to be very knowledgeable and caring. They spent a lot of time with me and answered all my questions. They are both very good about explaining things. All of the staff were very friendly and efficient. I actually look forward to my next visit!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mckinney, TX – Apr 21, 2017
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About Me

care philosophy

Although it may not be easy to get in for appointments, we strive to provide the best care possible for each and every patient.

biography

Born and raised in Mexico which is where most of my schooling was completed.

Moved to the U.S. in 1989 for postgraduate training and have remained in the same practice since finishing my fellowship in Endocrinology.
  • Endocrinology, Diabetes & Metabolism

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Henry Ford Hospital

    Fellowship Hospital, 1994
  • Sinai Hospital Detroit

    Residency Hospital, 1992
  • Sinai Hospital Detroit

    Internship Hospital, 1990
  • University Natl Autonoma Of Mex

    Medical School, 1988
American Board of Medical Specialties®
American Board of Internal Medicine®
Diabetes, Metabolism & Endocrinology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Office1820 Preston Park Blvd Ste 1850 Plano, TX 75093
1

Practice

Office6124 W Parker Rd Ste 234 Plano, TX 75093
2

Affiliated Hospitals

  • Texas Health Center for Diagnostics & Surgery

    6020 W Parker Rd
    Plano, TX 75093
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    88%
    Patients said the area around their rooms was always kept quiet at night

    21% higher than the national average

    View all patient feedback
  • Hill Country Memorial Hospital

    1020 S State Highway 16
    Fredericksburg, TX 78624
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    3% higher than the national average

    86%
    Patients said that doctors always listened to them and explained things well

    8% higher than the national average

    View all patient feedback
  • Texas Health Frisco

    12400 Dallas Pkwy
    Frisco, TX 75033
    Recipient of 1
    hospital award

    Patient Safety Excellence Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home
    82%
    Patients who gave a rating of 9 or 10

    11% higher than the national average

    View all patient feedback
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