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Dr. Monica Lorenzo, MD

Dr. Monica Lorenzo, MD

Ophthalmology*
30+ years of experience

Dr. Monica Lorenzo, MD is an ophthalmologist in New York, NY and has over 30 years of experience in the medical field. She graduated from New York University in 1991. She is affiliated with NYU Langone Hospitals. She is accepting new patients.

4.1 Star Rating
Based on 18 reviews 4.1 Star Rating (18 reviews)

Practice

225 E 38th St New York, NY 10016

At a Glance

  • Area of Expertise
    Dr. Lorenzo specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Lorenzo's Reviews

Likelihood to recommend Dr. Lorenzo

4.1
18 ratings, 4 with a written review
5 star
72%
72%
4 star
6%
6%
3 star
0%
0%
2 star
0%
0%
1 star
22%
22%

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Excellent Ophthalmologist
I always feel well taken care of when I come for my annual eye exam. I have been seeing her for many years. Dr. Monica Lorenzo is thorough and highly competent. She also did my cataract surgery several years ago and it was very successful. Highly recommend her. Staff is also excellent.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jul 18, 2024
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No Follow Through
The eye exam itself was fairly routine. The wait time to see the doctor was longer than I would have liked with the appointment starting approximately 40 minutes after its scheduled time. Monica Lorenzo prescribed me a medication for my eyes and provided me with a small sample of the prescription medicine, which I took the following day. I suffered from an adverse reaction to the drug and called the office and left a voicemail. 24 hours later, no one had returned my call. I called and emailed the office for a few more days before finally getting an assistant who told me she would convey the message to Monica Lorenzo and stated Monica Lorenzo would get back to me promptly. Although, I continued to follow up to ask if the adverse reaction required another exam, whether another substitute drug would be possible, and whether I was in any danger from the adverse reaction, Monica Lorenzo never returned my calls or emails. After three weeks, nothing.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Nov 23, 2022
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Dr. Lorenzo is an excellent caring doctor. She's a good listener and explains everything in a clear and concise way. I have been with Dr. Lorenzo for over 2 decades and a 1/2. And can't see myself seeing anyone else. I highly recommend her and her partner and husband Dr. Latkany to my friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Maria Negron – Feb 14, 2022
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Dr Lorenzo has been our families Ophthalmologist for several years. She and her husband deserve all the previous positive reviews and accolades. They are consummate professionals. More important they truly care about their patients and their quality of care reflects this.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
New York, NY – Jul 20, 2017
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How was your experience with Dr. Lorenzo?

About Me

biography

Dr. Monica Lorenzo, MD is an ophthalmologist in New York, NY and has over 30 years of experience in the medical field. She graduated from New York University in 1991. She is affiliated with NYU Langone Hospitals. She is accepting new patients.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • New York University

    Medical School, 1991
  • New York University Grossman School Of Medicine

    Medical School, 1991
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Midtown Ophthalmology PC225 E 38th St New York, NY 10016
1

Affiliated Hospitals

  • NYU Langone Hospitals

    550 1st Ave
    New York, NY 10016
    Recipient of 62
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality