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Dr. Monica Martens, MD

Dr. Monica Martens, MD

Family Medicine*

Dr. Monica Martens, MD is a family medicine physician in Plainfield, IL. She is affiliated with Edward Hospital-Main Campus. She is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 65 reviews 4.3 Star Rating (65 reviews)

Practice

24600 W 127th St Ste 100 Plainfield, IL 60585
Telehealth available
Patient Favorite Award

Dr. Martens is a patient favorite Family Medicine Physician

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Dr. Martens' Reviews

Likelihood to recommend Dr. Martens

4.3
65 ratings, 53 with a written review
5 star
80%
80%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
17%
17%

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Highly recommended!
Listened to my issues, and explained treatment options.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 12, 2025
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Great doctor
Friendly and listens to your concerns
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
James D – Jan 06, 2024
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Supper nice and professional
Very nice, professional, and courteous
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bogdan M – Dec 14, 2023
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General Visit Review
When Dr. Martens moved from Rockford it put her an hour and a half away. I continue to see her and while it is a drive it might still take less time than going locally. Edward Medical Group runs a good practice. My appointment was for 9:40 and I was 15 minutes early. I was in at just before 9:40 with no paperwork to fill out since I checked in online. I do not recall ever having to wait for them. Both the Dr. and Bertha are polite, efficient and thorough and after Bertha checked my vitals the Dr. is right in. I never feel rushed even though even though the obviously keep things on schedule. I cannot think of anything I would change.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Glenn – Nov 30, 2023
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Don’t rely on her to be prompt on anything. My pharmacy sent a medication refill request 11 days ago and she still has not looked at it yet. Hoping there is a miracle cure for hypertension because I’m gonna need it
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Nov 29, 2023
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Always takes her time
Dr. Martens never makes me feel rushed. She goes over everything thoroughly so I know I’m covered.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jul 27, 2023
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Great 1st visit
Asked about my whole health history, very understanding and was a great listener. I felt very at ease with Dr. Martens.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 14, 2023
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Dr. Martens is always attentive to your concerns. I always leave feeling that she really cared about my well being and answered all my questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 26, 2023
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Dr. Martens and Bertha and the office staff great
They are always pleasant and helpful and caring.
What went well
No results
What could be improved
No results
Helpful
May 24, 2023
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My daughter is a Special Needs adult.She is quite comfortable with Dr. Martens. Dr. Is very good at addressing her apprehension of certain procedures.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 11, 2023
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I really like Dr. Martens
Dr. Martens is very kind and thorough. She ensures that all of my questions and concerns are addressed and makes me feel like my health matters.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 27, 2023
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She actuality listen to me which in itself is an oddity
What went well
No results
What could be improved
No results
Helpful
Feb 16, 2023
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Entitled and Judgmental
I shouldn’t have to justify a medical marijuana card in a state where weed is legal. And to tell someone who has had anxiety and depression for 20 years, been hospitalized twice, tried many medications, and sees a therapist regularly that “I don’t do those unless the patient has tried a number of different things to manage the condition they are using marijuana for. We can revisit this after you see your psychiatrist.” I’m sorry, did you not listen to my history or are you stuck in reefer madness culture? Also *maybe* a 4/10 on rapport and “bedside manner.”
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Wilder – Feb 07, 2023
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Takes time and listens
Always enjoy seeing Dr. Martens. She listens and takes her time. Gives very good referrals. Good staff too. I have been going to Dr. Martens for years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
TS – Dec 24, 2022
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Yearly checkup. It was my first time meeting Dr Martens and I thought she was very personable and very thorough.
What went well
No results
What could be improved
No results
Helpful
Dec 10, 2022
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Very comfortable
Dr Martens always listens to me. She makes me feel as though I am a participant in my health care.
What went well
No results
What could be improved
No results
Helpful
Nov 03, 2022
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Edward Doctor
Excellent, caring, listens to all your concerns and explained everything that I needed to know. I would not hesitate to recommend Dr. Martens!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 02, 2022
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Dr Martens was a very concerned and attentive listener. She did not rush the appointment and made sure all testing was up to date. Her exam was very efficient. For my first visit I felt very relaxed with her. Highly recommend
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 01, 2022
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she was very thorough in answering all my question
she which had a build up.also had the wax removed from my right ear
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Aug 25, 2022
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The Best
Dr. Martens is the best. Knowledgeable, personable, and above all - a listener. I have nothing but the highest regard for her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joe – Jun 17, 2022
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About Me

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biography

Dr. Monica Martens, MD is a family medicine physician in Plainfield, IL. She is affiliated with Edward Hospital-Main Campus. She is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Illinois College Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Martens is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    Office24600 W 127th St Ste 100 Plainfield, IL 60585
    1