Dr. Mukesh Arora, MD
Internal Medicine*
30+ years of experience
Dr. Mukesh Arora, MD is an internist in Crystal Lake, IL and has over 30 years of experience in the medical field. He graduated from GGS Medical College in 1991. He is affiliated with medical facilities such as Northwestern Medicine McHenry Hospital and Northwestern Medicine Central Dupage Hospital. He is accepting new patients and telehealth appointments.
4.5 Star Rating
Based on 97 reviews 4.5 Star Rating (97 reviews)
Practice
690 E Terra Cotta Ave Ste D Crystal Lake, IL 60014Telehealth available
At a Glance
- Area of Expertise
- Explains Conditions Well
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Practices at Top Hospital
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Dr. Arora's Reviews
Likelihood to recommend Dr. Arora
4.5
97 ratings, 20 with a written review
| 5 star | 86% | 86% |
| 4 star | 3% | 3% |
| 3 star | 1% | 1% |
| 2 star | 1% | 1% |
| 1 star | 9% | 9% |
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Great Dr and office staff
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
DLL – Jul 30, 2024
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My daughter went to the ER on a Friday evening. He was the on call physician. I called and left 2 messages with his answering service over the weekend and never got a call back. I called his office Monday morning and was told he isn’t taking new patients. This was wrong when the ER doc, Michael Braun, spike to him and told us to make a visit with him for a follow up. Absolutely disgusted with this situation and I will tell everyone to steer clear of him.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jun 08, 2020
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AMAZING DOCTOR! Absolutely one of the best. He listens to you, takes him time and does not rush you out of his clinic. Makes you feel very important and takes the time to reassure you that he will help you in every way he can. Also explains things very well and his office is beautiful! Very clean, sterile and looks like is decorated out of a magazine! I highly recommend him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Suzie Smith – May 25, 2020
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20 reasons to fire your doctor!!!! He fits all 20 . Plus his lil delphie won't stop telling you that your a waste of time !! Stupid diagnosis ,doesn't remember what you say and ask for . Gives you a misdiagnosis! Last his secretary is more rude than the automated message.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
1 other person found this helpful
Helpful
Donald in Crystal Lake, IL – Jan 14, 2019
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I have never been treated so professionally by a Dr. He actually listened to me and allowed me to make decisions about my own care. I would never think of going to any one else. I can always count on him when needed. His staff is very caring and can always get me in for same day apts. They are very understanding and always answer my questions. They always call me back with any lab or diagnostic testing right away so I don’t spend time worrying. The office is always neat and clean.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Anthony Locascio in Lake in the Hills, IL – Aug 21, 2018
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I have seen dr. Arora for years and he is just the best and he always listens
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jennifer in Garden Prairie,il – Jan 23, 2018
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As a patient of Dr. Arora for the past sixteen years, I have to say that I have the best physician money can buy. If I have a scheduled appointment, I am seen on time. No WAIT. If I need to get into Dr. Arora for an unscheduled visit, I am seen "that day." The staff are friendly, personal and make you feel that they care. The office is spotless. I use to drive over one hour to see Dr. Arora when I moved, because finding a new physician is not my personal choice.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
JACKIE PAULSON in CRYSTAL LAKE IL – Jan 09, 2018
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Dr. is very through and speaks to me in layman terms. I would highly recommend him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
John Noel in Johnsburg, IL – Jan 02, 2018
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Dr Arora and his staff are excellent, very welcoming, Dr Arora really listens to me and is interested in what I believe should be part of my healthcare. The office is very patient friendly. I would never think to go to another Dr.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Delphine Locascio in Lake in the Hills IL – Dec 30, 2017
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Been a patient for 15 years and would not go to anyone else. Insurance or not, Dr Arora will always be the one to take care of me and my family.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jim – Dec 30, 2017
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Staff was very attentive and polite in assisting me as a new patient. Dr. Arora has impeccable bed side manner and very receptive in receiving my questions and concerns. His ability to transmit diagnosis and prognosis in an easy to understand context is excellent. He is very easy to talk to as well. Very much appreciate the professionalism and care him and his staff provides.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Phil in Lake in the Hills – Dec 30, 2017
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Dr. Arora is very attentive and caring. He listened to what I had to say, explained (in detail) what was happening, and helped me find the best solution that fit me. The staff is awesome. When I call for an appointment they are able to get me in when it is convenient for me. Everyone is very nice, polite, and helpful! I would definitely recommend Dr. Arora to everyone!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Dec 29, 2017
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love my doctor . dr arora keeps me well and happy.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
gerda kay in woodstock il – Dec 29, 2017
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Not sure this man knows what he is doing he kept entering my symptoms on webmd. I could do that from home and scare myself.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Andrea in Crystal lake, IL – Jul 01, 2017
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When I was in for a general check up I thought I found a great phystian, but when he reached for his stethoscope he turned around and tried to convince me I needed to come every month for unnecessary medications. I think he was trying to get me addicted so I would see him more, as a regular practice. He had no shame trying to prescribe me a horribly addictive drug. If you need a doctor stay away from this one. Plus the older woman up front is really mean and rude.
What went well
No results
What could be improved
- Didn't explain conditions well
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Round Lake, IL – Jun 05, 2017
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I went into his office and he tried to prescribe me a medications that I know from specialist are harmful to me. He knew that I had good insurance and tried to push me into medications that other doctors who were more concerned about my health told me were dangerous and against medical advice, from good doctors, he just wanted me to see him every month for the money. I have intentions to call his board of ethics he does not put the patient first and it's scary that he is allowed to practice.
What went well
- Office environment
- Appointment scheduling
What could be improved
- Staff wasn't friendly
3 others found this helpful
Helpful
Tarun in Crystal lake – Jun 04, 2017
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A doctors code is do no harm and he hurts family's with no regard. He is a danger to the community,stay away.
What went well
- Office environment
- Appointment scheduling
- Appointment wasn't rushed
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Crystal lake – Apr 27, 2017
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Prepared to be sued, this dr overprescribes and will get your love ones addicted and doesn't care.
What went well
- Office environment
- Appointment scheduling
- Appointment wasn't rushed
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Philomena in Crystal lake – Apr 16, 2017
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He will prescribe you anything you want just tell him your tired, he didn't even get his degree in America
What went well
- Office environment
- Appointment scheduling
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
5 others found this helpful
Helpful
Anywhere – Apr 06, 2017
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The office ladies could not get a pre-autorization paperwork done so my procedure was canceled. Ordered 2 test in the lab. Completed them but they just cant find the results. They been trying to contact the lab for a week not to get the results back and still cant get it done. Lied to me that doctor will call me on 3 occasion and never did because he doesn't care. Very incompetent and unknowable team. Doctor can only be as good as his team. The fact that he never called me to fix this says a lot
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
6 others found this helpful
Helpful
Robert in Crystal Lake, IL – Jul 27, 2016
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Leave a review
How was your experience with Dr. Arora?Overall Patient Satisfaction
97responses
Likelihood of recommending Dr. Arora to family and friends is 4.546392 out of 5
About Me
care philosophy
To make a difference in people's lives through expert advice, personal empowerment, compassion and honestyInternal Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Advocate Ravenswood Hospital
Residency Hospital, 1998Ravenwood Hospital
Internship Hospital, 1996University Of Illinois Hospital
Undergraduate School, 1994Ggs Medical College
Medical School, 1991
American Board of Medical Specialties®
American Board of Internal Medicine®
-
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Locations
Practice
Practice
Office2100 Madison Ave Ste 513 Granite City, IL 62040
Genesis Medical Center Silvis801 Illini Dr Silvis, IL 61282
Affiliated Hospitals
- Recipient of 8
hospital awardsPatient Safety Excellence Award™ (2025)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsOutstanding Patient Experience Award™ (2024, 2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
87%Patients said they were given information about recovering at home3% higher than the national average
80%Patients would recommend the hospital to friends and family15% higher than the national average
- Recipient of 1
hospital awardView all awardsOutstanding Patient Experience Award™ (2024)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
81%Patients said that nurses always listened to them and explained things well6% higher than the national average
- Recipient of 26
hospital awardsView all awardsAmerica's 250 Best Hospitals Award™ (2025, 2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
View all patient feedbackHow patients felt about the care they received at this hospital.
89%Patients said they were given information about recovering at home5% higher than the national average
79%Patients said that nurses always listened to them and explained things well4% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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