Dr. Natarajan Bala, MD

Poor service. Came in made random assessments and even his physician assistant actually was more professional and investigated the concerns further than he did. we had to wait over 1.5 hours and then the poor service. No one needs to see a doctor with these poor qualities. We have excellent insurance and probably need to report his behavior to the medical board

I have enjoyed using Doctor Bala he is the only 1 I trust when it come to my upper &lower GI& I haven’t been nauseated and throwing up after my procedure was done my wrist was hurting me from where Ivy was wrongly put in my wrist and another facility Clear Lake?? nurse had attitude with me....I told her I didn’t come in here sick....

HORRIBLE experience with a staff member, not Dr. Bala. I had a procedure scheduled for Nov. 6 @ 10:30. I was told to go on clear liquid diet. I've had this appt about a week or longer. I received a call at 12:30, couldn't answer because of therapy. Then I received a call at 3:38 pm from a private number. I answered, I was told by the staff member that called me that the Doctor's office couldn't dial a (346) area code; which is a Houston number. I was also told that I'm surprised you answered, I wouldn't have. I was also told that my procedure might be cancelled because they needed some more medical information. I was ticked off, because my children had taken off from work. I was told that I would receive a call back, but instead she called my daughter whose area code is (936) but remember they couldn't dial (346) area code which is Houston. She called my child and told them to tell me to call her ASAP and I did. 1st call I received a busy signal 4 times. I keep calling, no answer.

Dr Bala runs Bay Area Endoscopy Center so that is where I went for a colonoscopy/endoscopy. It was 2.5 hours before he found time to get to me. I laid on the gurney in the procedure room for about an hour while the staff and I waited for Dr Bala to get off the phone. If it hadn't taken 2 days of prep, I would have run out of there! I told the Anesthesiologist I wanted a new doctor. Dr. Bala came rushing in!! When the Anesthesiologist (William CRNA) injected the lidocaine, I yelled it hurt so bad, but none of them cared! Then he injected the anesthesia and I started crying, but he still didn't care! William CRNA blew out the vein so the solution was being injected under my skin. My entire hand is still black and blue. They just wanted me to shut up and get out of there. What happened to the Hippocratic Oath, “first, do no harm”? Even after I woke up from anesthesia, the staff didn't even make sure I got to my vehicle. Thanks for reminding me why I fear the medical community.

Excellent doctor! I've had other Gastroenterologists but Dr. Bala is the absolute best! I had a procedure done and not only did he provide me info to read about my condition, he spent an extraordinary length of time explaining my condition and his plan of action. He will be my doctor for LIFE!

After Dr. Bala scheduled and performed a successful colonoscopy on my sister in March of 2017, I had him do an EGD and colonoscopy on me in July of 2017. Once again, both he and the staff at Memorial Herman Bay Area Endoscopy Center were professional, knowledgeable, and friendly. The procedure was successful, and everything only took about three hours. Afterward, he explained the results to me and my wife and gave us pictures of the procedure and a printout of the results to take home.

I had a delay prior to the start of my procedure, I had few questions for the provider as I am in the medical profession myself. Would recommend to a friend/family member.

Very good Service

Quality of doctor is straightforward and to the point. I did change from another doctor I had seen in the area, because, even with an appointment, I would have to wait hours, literally, to see him and then had very little face time to ask questions.