Dr. Neal Shikuma, MD
Internal Medicine*
45+ years of experience
Dr. Neal Shikuma, MD is an internist in Honolulu, HI and has over 45 years of experience in the medical field. He graduated from University of Hawaii at Manoa John A. Burns School of Medicine in 1977. He is affiliated with medical facilities such as Pali Momi Medical Center and Straub Clinic and Hospital. He is not accepting new patients.
3 Star Rating
Based on 33 reviews 3 Star Rating (33 reviews)
Practice
459 Patterson Rd Honolulu, HI 96819Compare Dr. Neal Shikuma, MD with other Internists near you
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Dr. Shikuma's Reviews
Likelihood to recommend Dr. Shikuma
3.0
33 ratings, 16 with a written review
| 5 star | 45% | 45% |
| 4 star | 3% | 3% |
| 3 star | 0% | 0% |
| 2 star | 9% | 9% |
| 1 star | 42% | 42% |
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Dr. Shikuma and his staff are professional and courteous! He was very thorough in his evaluations. Some tests weren’t covered by my insurance, but we worked out a plan. Would highly recommend him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Aug 09, 2020
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Excellent dr, very thorough. Pleasant, communicates well, asks questions. Makes me feel very at ease. Highly recommend!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Tom Qualizza – Jun 20, 2019
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I would highly recommend Dr. Shikuma. Excellent Cardiologist Very Professional and Polite.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Volcano, HI – Jun 13, 2019
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The office moved on October 1, 2018. The computer system lost some of the data in the move. We showed up for an appointment and we were apparently not on the books. The doctor left just before we walked in the door and came back in 45 min later. The office staff didn't bother to tell us about this little problem, instead texted the doctor that were here waiting. When he came in, instead of taking us in, he began sorting thru moving boxes. I asked him if we should reschedule. He became annoyed
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
3 others found this helpful
Helpful
Colleen in Kailua kona, HI – Oct 24, 2018
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We saw dr shikuma and took 5 different test. We had to go back to the mainland and tried to take our test results with us we called and they told us we could pick them up after waiting 45 min in the office they told us they didn't have them ready so we told them to mail them to us that was a month ago and all we can get is a answering machine that tells us they will call us back and that never happens. I will never go back to his office ever again. He needs to improve his office staff.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
4 others found this helpful
Helpful
arnie wolfe in Oak Harbor, WA – Jul 07, 2017
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It is difficult for me to imagine a cardiologist who cares more deeply about his patients than does Dr. Shikuma. He exemplifies the consummate professional. A man of near-unparalleled intellect and curiosity, he listens carefully to his patient's concerns and calmly reassures in an honest, positive and soft-spoken manner.
He has been there for me for a decade and he WILL be there for you. He will use all his resources to provide you, his patient, the best care available.
Friendly staff, too.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Robin in Kamuela, Hawaii – Jun 22, 2017
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Have been seeing Dr. Shikuma for several years. Have always found him to be very professional, thorough, and thoughtful. Sometimes has a quirky sense of humor, but that's probably due to very high intelligence. Even when the diagnosis has not been good, he has been encouraging while being honest. I've seen lots of docs and Dr. Shikuma is one of the best in terms of ability to diagnose accurately, refer to other specialists promptly when needed, and willingness to listen and explain clearly.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Albert Nakaji in Papaikou – Jun 20, 2017
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My wife and I saw Dr. Shikuma today. As usual, he was courteous, professional, very attentive (took lots of notes on his computer), asked the right questions, noted changes to meds, recent hospitalizations, symptoms, etc. Reviewed all recent records from the last visit, answered our questions clearly and understandably, considered what we said carefully and assured follow-up to certain questions that were related but not quite within his specialty, and scheduled timely follow-up.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Waimea, HI – Jun 20, 2017
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Yes, I would recommend Dr. Shikuma to others. He diagnosed my condition accurately and initiated a treatment plan for "IDC". Developed atrial flutter months later and given an anti-arhythmic medication. Still in flutter after a month, then ablation was recommended. Approval seemed to get hung-up until "Brenna" from the Honolulu office took it upon herself and followed through until all appointments and approvals were accomplished. Ablation successful. Brenna was my guardian angel.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Daniel Moreno in Kailua Kona, HI – Jun 06, 2017
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Over the past 13 years Dr. Shikuma's sincere concern for quality of life and memory of the details of my heart health have been impressive. During my recent treatment of breast cancer, with surgery and chemotherapy, I knew he and his staff were monitoring and advising any stresses that were placed on my heart. He has always taken the time to thoroughly answer questions and concerns regarding medications, diet, activity, medical procedures and surgeries. I'm healthy and active due to his care.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Myrna in Honokaa, HI – May 26, 2017
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I DO NOT recommend dr shikuma. He is not patient or caring and if you dare to ask a question, his answers are delivered in a condescending, terse manner. NOT professional at all. Overall, he doesn't seem to care about a patient's condition.
The Waimea office staff did a good job at caring for the patients but the turn around of nurses was constant.
There was an issue with the phones not being answered in a timely manner for a while and his voice mail was being directed to someone's personal line
What went well
- Staff friendliness
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
5 others found this helpful
Helpful
pooh in Kamuela, HI – Oct 14, 2016
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Not very professional, gives very insulting answers when he is asked a question. Overall, he doesn't seem to care about a patients condition, does not have the patience to answer questions. If u want a doctor who listens and cares and explains your condition, I do NOT recommend dr shikuma.
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Honolulu, HI – Sep 07, 2016
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Great doctor but the office staff will not answer the phone or return calls. I have had appointments canceled by them and I have a serious heart condition. I have a condition I may die from if I dont get the necessary medical help I desperately need!! Help! Get your staff together and be professional! ! Because it is a matter of life and death!
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Office environment
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
2 others found this helpful
Helpful
Mead in Kailua Kona, HI – Jul 18, 2016
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This office has not returned my phone calls for two weeks now.....what is going on......I am a patient who needs an appointment. There is only one phone number with the same message. Is Dr Shikuma still in practice
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Judith Turley in Ocean View, HI – Jul 15, 2016
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Absolutely the worst managed front office I've ever experienced. Always late. Frequently show up for appointments where they aren't ready and have to schedule. Dr. Shikuma may be a great doctor but he needs to spend time managing his staff.
What went well
- Trusted the provider's decisions
What could be improved
- Office environment
- Difficult to schedule appointment
- Staff wasn't friendly
- Appointment was rushed
- Long wait times
3 others found this helpful
Helpful
Not a very demanding customer in Kailua Kona, HI – Jul 14, 2016
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This man saved my life by doing all the proper tests which other cardiologists in Hilo failed to do. Originally had a Heart Attack with one stent, but they left two veins untreated at 60 % blockage via diet and drugs. One month later I could barely breath, but they found nothing.. Went to Shikuma who was wife's cardiologist. He ran many test with angiogram, and found the two veins 90% blocked. He scheduled me to fly to Honolulu and Queens for a double bypass. I would be dead now if not for him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Keven Handy in Kamuela, HI – Feb 11, 2016
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How was your experience with Dr. Shikuma?Overall Patient Satisfaction
33responses
Likelihood of recommending Dr. Shikuma to family and friends is 3 out of 5
About Me
biography
Dr. Neal Shikuma, MD is an internist in Honolulu, HI and has over 45 years of experience in the medical field. He graduated from University of Hawaii at Manoa John A. Burns School of Medicine in 1977. He is affiliated with medical facilities such...read moreInternal Medicine
Cardiology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Los Angeles County - Usc Medical Center
Internship Hospital, 1978University Of Hawaii At Manoa John A. Burns School Of Medicine
Medical School, 1977
American Board of Medical Specialties®
American Board of Internal Medicine®
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Cardiovascular Disease
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Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Locations
Practice
Honolulu VAMC459 Patterson Rd Honolulu, HI 96819
Hawaii Cardiology Inc.65-1230 Mamalahoa Hwy Ste D10 Kamuela, HI 96743
Office1425 Liliha St Ste 12 Honolulu, HI 96817
Affiliated Hospitals
- Recipient of 3
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
87%Patients said they were given information about recovering at home3% higher than the national average
79%Patients said that doctors always listened to them and explained things well3% higher than the national average
- Recipient of 3
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
91%Patients said they were given information about recovering at home7% higher than the national average
80%Patients said that doctors always listened to them and explained things well4% higher than the national average
- Recipient of 4
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
84%Patients said they were given information about recovering at home82%Patients said that doctors always listened to them and explained things well6% higher than the national average
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