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Dr. Neal Smith, MD

Dr. Neal Smith, MD

Orthopedic Surgery*

Dr. Neal Smith, MD is an orthopedic surgeon in Woodbury, NY. He is affiliated with Plainview Hospital. He is accepting new patients.

4 Star Rating
Based on 33 reviews 4 Star Rating (33 reviews)

Orlin & Cohen Orthopedic Group at Woodbury

45 Crossways Park Dr W Woodbury, NY 11797

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Dr. Smith's Reviews

Likelihood to recommend Dr. Smith

4.0
33 ratings, 22 with a written review
5 star
73%
73%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
24%
24%

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Excellent neck care
Especially thankful that I wound up under the care of Dr. Smith for treatment of neck pain due to herniated discs. He is a veteran physician with a keen eye for problems and sensible solutions. He read my MRI and was genuinely on-point and thorough in explaining to me what my problem was and the best ways to respond to it. A true pro.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Robert F – Jul 20, 2024
Hi Robert, Thank you for your kind words and... Read More
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Doesn't care
I went to him with knee pain. Never talked to me about anything that was stated in the file. He gave me knee shots. Went back a bit later with pain still there. He tells me he can't do anything for me. I think he is more interested in doing nothing and getting paid
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Aug 25, 2022
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Dr Smith saw my daughter and was very helpful with great bedside manner. What a delightful man!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Plainview, NY – May 25, 2017
We are so pleased you enjoyed your visit to Orlin... Read More
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Dr. Smith is a knowledgeable, dedicated orthopedic surgeon who treats our entire family. He has always provided the best care and provides many options for our individual needs. Dr. Smith is always very responsive for follow up questions and appointments. He Is one of the few specialists in the medical field that I highly recommend without any reservations.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Deborah in Huntington Station, NY – Apr 01, 2017
Your recommendation means so much to us and we're... Read More
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I just got back from dr Smith. I was very pleased. The staff was wonderful. Dr. Smith took the time to talk to and explained to me in laymen terms gave me a report for dr berrin. He took an X-Ray and explained the xray to me. Gave me a cortisone injection he said I can get a injection 4 to 6 months if needed. I definitely would go back and recommend to family and friends. Been to several orthopedics and no one was as nice to me like dr. Smith.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Maria donor in Hicksville, NY – Nov 26, 2016
Hi Maria. We are so happy to hear that you were... Read More
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Very happy with Dr Smith's visit. I saw him for elbow and back pain. Staff was friendly and helpful. Dr Smith was very professional. Excellent bedside manner. He didn't rush me at all. He listened to my concerns and answered all my questions. He explained my diagnosis and my plan of care. I would definitely recommend him to friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tim in Farmingdale, NY – Nov 03, 2016
Hi Tim, Thanks for the wonderful feedback... Read More
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My wife and I have used Dr. Smith for various Orthopedic issues for many years and have always found him to be right on target with his diagnosis and treatment. I am happy to endorse him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
David Zeidman in Syosset, NY – Oct 20, 2016
Hi David. On behalf of Dr. Smith and everyone at... Read More
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I've known Dr Smith for years he's been of great help to me whenever I've needed it
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Fred Spertus in Port Washington, NY – Oct 14, 2016
Hi Fred. Thanks for the kind words about Dr.... Read More
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I have seen Dr. Smith for many years. He takes the time to listen to your concerns and a trusted professional. Now that I snow bird to Florida every year, I will wait to see Dr. Smith only.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Julie in Cape Coral Florida – Oct 06, 2016
Hi Julie. Thanks for leaving great feedback for... Read More
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My friend told me about Dr. Smith in 2005; I'm so thankful she did. He has helped me, my husband, son , daughter and father- in- law many times throughout the years. Just wish he could be my everything Doctor. He is a kind, caring man besides being a Great orthopedic Dr.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marybeth in Rvc NY – Oct 06, 2016
Hi Marybeth. Thank you for the wonderful review... Read More
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My entire family has been using Dr. Neal Smith for over 10 years and he has always given us fabulous medical care. Dr. Smith has treated my 2 sons for many broken bones over the course of over 10 years. He is also currently treating me for an injured shoulder. Dr. Smith is knowledgeable, caring, accurate and thorough in any exam and treatment we have ever had. I have recommended Dr Smith to several friends and everyone has always thanked me for referring him. I highly recommend Dr. Smith.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lori in Woodbury, NY – Oct 04, 2016
Hi Lori. On behalf of Dr. Smith and everyone at... Read More
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I have been going to Dr Smith for the last two months and I have always felt that he was concerned, thorough and very respectable. He takes his time and asks all the right questions. I am completely satisfied with Dr Smith.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Harris B in Huntington Station, NY – Sep 28, 2016
Thanks for taking the time to leave a great... Read More
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Dr. Smith is a wonderful doctor. All of my experiences have been positive and pleasant. He is very thorough and careful to document everything diligently. I feel very comfortable with Dr. Smith and would highly recommend him. My family has trusted him for several years and we greatly value his medical advice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Amanda in RVC, NY – Sep 25, 2016
Hi Amanda. We are very happy that Dr. Smith and... Read More
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Dr Smith is an outstanding physician . He has been taking care of me for over 10 years . I always leave his office with either less pain or a plan to relieve whatever hurts . He's wonderful if you have an emergency - he has treated my kids , husband and many people I have referred to him . All of them are extremely satisfied with his care .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jane in Syosset – Sep 20, 2016
Hello Jane. Thank you kindly for your wonderful... Read More
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I have been seeing DR. Smith for my shoulder and I have to say he has helped me out > I feel much better and he went over everything with me. Nice guy Thanks DR. Smith
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
r.s in oceanside ny – Sep 20, 2016
Dr. Smith's Reply –
Thank you for the lovely feedback!
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Dr. Smith has been treating my family for over 22 years. Between my children's various broken bones, my mother-in-laws broken ankle, and my hip and back issues, he has always taken care of us. He brings you right in if you have an emergency, you never wait to see him, his staff is very courteous, and he treats you as if you are the only patient he has. He is very professional, answers all of your questions, has a great bedside manner. I would definitely recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bridget B. in Huntington, NY – Sep 19, 2016
Dear Bridget, We are very excited to hear the... Read More
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I am 25 years old and have a bad back. I am VERY tall and Dr. Smith helped me tremendously . Combination of medication and physical therapy and I've never felt better . Great orthopedist
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Max in Little Neck NY – Sep 19, 2016
Hello Max. We are very happy that you enjoyed... Read More
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Dr Smith has been my doctor for many years and the one thing I always say and stand by is that he takes me out of pain . I suffer from osteoarthritis in the knees, elbows and neck . I have been relatively pain free since I am in Dr. Smiths care . I have recommend him to at least a dozen people all of whom were very grateful to have found him
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jane in Syosset NY – Sep 19, 2016
Hi Jane! Thanks for leaving such wonderful... Read More
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I saw Dr. Smith a few days ago for a pain in my shoulder. He meticulously read through my medical history and explained the two different injuries I had in my shoulder. He explained that the pain and discomfort I was having today was unrelated to a larger issue I have. He discussed that a cortisone shot would probably be very helpful for this problem. After receiving the shot my shoulder felt immediately better. A few day have passed and I feel terrific! Thank you Dr. Smith!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Alan R in Plainview, NY – Sep 15, 2016
Hello Alan. Thank you for the wonderful feedback... Read More
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Broken Ankle: He had a terrible bed side manner. He man handled my leg while cutting off the splint and recasting me. He was dismissive at every turn. When I had questions and concerns about surgery his demeanor suggested that he felt I was wasting his time with my questions. When the new caste was finally on he said he'd be right back to do a final check and then disappeared. Finally, I said that it felt too loose and that I could still MOVE MY ANKLE he insisted the caste was fine. Awful Doctor
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Morgan in Yonkers, NY – Aug 09, 2016
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How was your experience with Dr. Smith?

About Me

care philosophy

He specializes in total joint replacement of the hip and knee, arthroscopy of the knee, trauma, and adult and pediatric orthopedics. He is a diplomate of the National Board of Medical Examiners, as well as a fellow of both the American Board of Orthopaedic Surgery and the American Academy of Orthopaedic Surgeons.

biography

Neal Smith, M.D., is a fellowship-trained, board-certified orthopedic surgeon who specializes in total joint replacement of the hip and knee, arthroscopy of the knee, trauma, and adult and pediatric orthopedics. He is a diplomate of the National...read more
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Cleveland Clinic Florida

    Fellowship Hospital
  • New York University Grossman School Of Medicine

    Residency Hospital
  • New York University Grossman School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • International Congress for Joint Reconstruction, Member

  • English

  • Hebrew

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Locations

Orlin & Cohen Orthopedic Group at Woodbury

Orlin & Cohen Orthopedic Group at Woodbury45 Crossways Park Dr W Woodbury, NY 11797
1
  • Call
  • Fax
  • Hours
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 4:00pm
  • Directions

Affiliated Hospitals

  • Plainview Hospital

    888 Old Country Rd
    Plainview, NY 11803
    Recipient of 6
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality