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Dr. Nicole Monserrate, MD

Dr. Nicole Monserrate, MD

Internal Medicine*
25+ years of experience

Dr. Nicole Monserrate, MD is an internist in Delmar, NY and has over 25 years of experience in the medical field. She graduated from Georgetown University School of Medicine in 1999. She is affiliated with medical facilities Albany Medical Center Hospital and St Peter's Hospital. She is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 30 reviews 4.4 Star Rating (30 reviews)

Practice

250 Delaware Ave Ste 100 Delmar, NY 12054
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Monserrate specializes in the area of Internal Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Good Nurse Communication
    Patients said they had good communication with nurses. See hospitals
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Dr. Monserrate's Reviews

Likelihood to recommend Dr. Monserrate

4.4
30 ratings, 13 with a written review
5 star
80%
80%
4 star
7%
7%
3 star
0%
0%
2 star
0%
0%
1 star
13%
13%

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Hard to find a better PCP/practice
Dr Monserrate has been my PCP for very many years. She is consistently kind, compassionate and above all else extremely competent. She and her practice are always there to help and do so with a smile. I trust Dr Monserrate fully with my care.
What went well
  • I felt respected
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Heather Stahura – Dec 20, 2023
Heather, thank you for taking the time to share... Read More
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Terrific MD. Very lucky to be in her care.
Dr Monserrate is wise, kind and deeply knowledgeable. She heard my concerns, listened well, and gave me terrific guidance and follow up. Strongly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Desole – Oct 13, 2022
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INCREDIBLE INTERNIST/PRIMARY CARE PHYSICIAN
Dr. Monserrate is an absolutely amazing Internist/Primary Care Physician. After seeing many physicians in the Capital Region, I couldn’t imagine finding someone so well-educated, understanding, compassionate, and dedicated to her patients. I came to Dr. Monserrate as a very “complex patient” seeking a provider who had the intellect, patience, stamina and willingness to “think out of the box” to find solutions for my clinical needs. Dr. Monserrate not only provided all those things, she also kept the humanity in medicine with her pleasant bedside manner, understanding and professionalism. She takes the time to listen to your concerns and seek long-term solutions. She is a vital member of my healthcare team and a doctor that I highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Ellena Y – Jul 26, 2022
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Things have changed
This Physician is not practicing as dilligently as she did when she first started. She is also employed by Community Care Physicians and bound by their protocols. The simplest of things become complexities.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
No Longer Compassionate – Jul 04, 2022
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Rudest doctor I’ve ever met. Said I was lying when I had a serious infection (jokingly suggested I should go to the ER if my symptoms were “that bad”) and got upset I didn’t return a call within mins. Usually have very positive experiences with Community Care. This Dr. is the reason I am changing practices.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
5 others found this helpful
Helpful
Aug 09, 2021
We would like to have a better understanding of... Read More
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Not trustworthy, doesn't take care of her patients
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
May 23, 2021
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Excellent doctor - the best I have ever had. Very good communicator.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 25, 2021
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short wait time very warm and personable very intelligent and thorough I love this doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Nov 20, 2019
We are happy to hear that you had such a... Read More
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I have been going to Dr. Monserrate for a few years now and have had nothing but positive experiences. Dr. Monserrate will actually listen to your concerns, asks follow ups and provide suggestions/feedback. I have gone to her with mild concerns during physicals that I normally would not mention due to past negative experiences with doctors that provide a feeling of shame for small problems- this is not the care with Dr. Monsserate. She is a genuinely caring individual that puts the patient first
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Apr 01, 2019
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Dr. Monserrate is beyond helpful. She is a friend. I recommend her to many friends and they are so thankful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Cecilia in Albany, NY – Mar 07, 2019
Thank you for sharing your experience. It is our... Read More
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She is excellent. Takes her time with you and genuinely cares. I have complex issues and she makes sure I’m getting the care I need. I would highly recommend Dr. Monserrate.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Christine in East Greenbush , NY – Jul 19, 2018
We're glad you had a great experience with us. It... Read More
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She is excellent. She really listens and advises properly. She take the time to talk to you and help. I would recommend her highly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Coxsackie, NY – Jun 17, 2017
Thank you for the kind words! Because federal... Read More
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She is excellent: caring, always well-prepared for each appointment, having reviewed my file the evening before, detail-minded, thorough. I am a relatively complex patient, having several chronic conditions. She's been very responsive to my concerns and I think I'm getting great care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Jean in albany, ny – Apr 02, 2017
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About Me

biography

Dr. Nicole Monserrate, MD is an internist in Delmar, NY and has over 25 years of experience in the medical field. She graduated from Georgetown University School of Medicine in 1999. She is affiliated with medical facilities Albany Medical Center...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Georgetown University Hospital

    Residency Hospital
  • Georgetown University

    Undergraduate School
  • Georgetown University School Of Medicine

    Medical School, 1999
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Community Care Physicians PC250 Delaware Ave Ste 100 Delmar, NY 12054
1

Practice

Community Care Physicians PC711 Troy Schenectady Rd Ste 203 Latham, NY 12110
2

Affiliated Hospitals

  • St Peter's Hospital

    315 S Manning Blvd
    Albany, NY 12208
    Recipient of 13
    hospital awards

    America's 250 Best Hospitals Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Albany Medical Center Hospital

    43 New Scotland Ave
    Albany, NY 12208
    Recipient of 6
    hospital awards

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    70%
    Patients said that nurses always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality