Dr. Niven Tien, DDS

I was charged $236 for a consultation and x-ray. My dental plan provider told me I should have only been charged $19. They refused to use the billing codes that covered my procedure (extracting two wisdom teeth). Dr. Tien's office even had me paying for anesthesia. I received 4 treatment plan options ranging from almost $700 to almost $3,330 for pulling two wisdom teeth. I cancelled my appointment and was charged $125. GO to DR. ALLEN A. ROBINSON 2440 M STREET NW 20037!!! I had four wisdom teeth extracted, put to sleep and over all EXCELLENT service in a BEAUTIFUL office with an AMAZING Dentist and WONDERFUL STAFF.

Dr. Niven Tien is a very personable and caring dentist. He explained and helped me understand the procedure. My tooth extract he performed was painless and Dr. Tien made a follow up call to make sure there was no problem. The Assistants and Office staff were polite, efficient and friendly. I would strongly recommend Dr. Tien to anyone looking for a new dentist.

I called in to schedule an appointment for a dental implant and the receptionist was rude; it was mostly her tone. She asked me if my referring dentist took sufficient x-rays such as a panoramic x-ray. I explained to her that my dentist has done quite a few procedures, so an x-ray was done. Obviously, I am not a dental professional, and don't know what type of x-ray was done and to ask the way she did in my opinion was inappropriate. Then she asked for my zip code, which I think was also weird! Once I call my dentist to get another referral for an oral surgeon, I will call back and cancel my appointment. I will send my $3,000 out of pocket money elsewhere.

I was really scared & nervous because of past experiences with dentists.But my oral surgeon Dr. Tien reassured me everything would be fine. I have never came out of a dentist office wanting to smile,but because of my procedure I couldn't smile two thumbs up Dr.Tien you're the best I would let him work on my mouth any time.I live over an hour away from office but it was well worth the trip & I would do it again.You have a pleasant staff & I thank everyone involved.

This might be a good place to get dental work done, but only if money is no object, and clear and consistent communication is no object either. What I was told orally about billing and insurance never matched what actually happened. I was given an estimate in which I was supposed to pay 2700 dollars, and insurance would cover another 1000. It was surprising to me that I’d have to pay so much out of pocket, since I had two active dental insurance policies. But orally, they reassured me that this was the official estimate, but probably a larger chunk would be reimbursed. After the procedure, weeks passed…I heard nothing about a refund. I looked at my insurance statements online, and saw that even less was covered than the estimate. I called the DC Surgical Arts Office, and got vague reassurances that they had to wait and see, and it often took months. Before my appointment to check on the procedure, I still had gotten no refund, so I sent a lengthy email asking for clarification of my bi

Deplorable , wanted to be paid in advance , price outrageous , very unprofessional , I left without Being treated . Bethesda , md.

Dr. Tien provided me with a year of care for a tooth extraction and implant. My outcome is excellent and I couldn't have asked for better treatment. Dr. Tien is an expert oral surgeon and very personable and caring, always making sure I was comfortable and procedures were painless, and patiently answering any questions. I could always trust his expertise and skill. Thanks to Dr. Tien and his team, my oral surgery & implant experience was actually pleasant! I always knew I was in the best hands.

BUYER beware: Dr Tien's fee schedule was actually more than double a comparable practice. Unfortunately, you will be charged hundreds of dollars just meeting with them before you will understand their charges. I am sure they are competent clinically, but for routing matters if you want better value, shop around. I had other issues with the practice, but the tipping point was cost. I learned the hard way. $290 to cancel his services once learning their fee structure and meeting with them.