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Dr. Oren Zaidel, MD

Dr. Oren Zaidel, MD

Gastroenterology*
25+ years of experience

Dr. Oren Zaidel, MD is a gastroenterologist in Torrance, CA and has over 25 years of experience in the medical field. Dr. Zaidel has extensive experience in Esophageal Disorders and Pancreatic Disease. He graduated from University of Southern California Keck School of Medicine in 1998. He is affiliated with medical facilities Torrance Memorial Medical Center and Providence Little Company of Mary Medical Center Torrance. He is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 37 reviews 4.1 Star Rating (37 reviews)

Practice

23456 Hawthorne Blvd Ste 300 Torrance, CA 90505
Telehealth available

Make an Appointment

(310) 539-2055

Hospital Highlight

Dr. Zaidel is affiliated with Torrance Memorial Medical Center Torrance, a highly rated hospital.

Dr. Zaidel is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Zaidel specializes in the area of Gastroenterology. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Surgical Care Excellence Award™ • See hospitals
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Dr. Zaidel's Reviews

Likelihood to recommend Dr. Zaidel

4.1
37 ratings, 16 with a written review
5 star
76%
76%
4 star
0%
0%
3 star
3%
3%
2 star
0%
0%
1 star
22%
22%

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I previously was very happy with Dr Zaidel, but with his office being run this way, I'll find someone else!! I Called South Bay Gastroenterology Medical Group on a Thursday early afternoon set up appointment with Dr Zaidel. I'm a returning patient and needed to see the Dr for an issue I'm experiencing. Answering machine picked up, & I was on hold for 25 minutes without anyone answering. Message said to leave a callback number and after waiting so long I finally left message to name, phone #, date of birth, and previous Medical record number from their office. No response whatsoever, no correspondence or call back.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Redondo D – Apr 20, 2024
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Waited a long time to see him, but was worth it!
Dr. Zaidel and his nurse, Bonnie, are amazing! The doctor is very friendly, caring, thorough, and a great listener. He is a true gentleman and genuinely nice. I would definitely recommend Dr. Zaidel.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Rasheed Irani – Aug 01, 2023
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Very petty man
Attempted to contact the doctor about how I was billed for about 4 weeks. Called every week and was told that my question was forwarded to the doctor with no response. I was told to make an appointment if I wanted to talk to him because the doctor told his nurse he wasn't going to do anything. Next thing I get a letter in the mail asking me to never come back. A five minute explanation and none of this would have been necessary. I guess questioning anything rubbed his ego the wrong way.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
1 other person found this helpful
Helpful
Apr 20, 2023
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The best Dr ever!!!
Have been seeing Dr. Zaidel for many years and he is the best ever. He is kind, caring, patient and attentive. Always listens and also explains everything without rushing. I highly recommend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 06, 2023
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Best doctor I’ve ever had
Dr.Zaidel is wonderful doctor. I wish it was easier to make an appointment and be able to see him sooner but I get why he’s so booked too. He’s the best. He makes sure you understand what’s going on, doesn’t give up until an answered is found or you’re feeling better and helps give you the best quality of life for having to live with a GI disease. His staff is very friendly as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jun 22, 2022
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Have not met Dr. Zaidel yet as it as had to be all phone calls due to the Covid 19.Seems like a caring doctor and been on time each appointment Highly Recommend him .He took over Dr. Edward Piken`s patient`s good choice for me .Thank you
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Wanda L Triplett – Apr 10, 2021
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Very thorough and easy to talk to. Explains everything well and great office staff. Everything is well coordinated.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Maggy D – Feb 28, 2020
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For years I’ve been going to doctor Zaidel amazing doctor, caring understanding professional. He made sure he spent the time to talk to you ahead of time and of course after the fact explains everything in detail and in layman‘s terms.very understanding easy to communicate with feel very comfortable under his care.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
4 others found this helpful
Helpful
George Mino in Torrance , CA – Jan 24, 2020
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Very pleasant, listened to me, didn't interrupt, made me feel very comfortable talking about my problem. Staff and nurse were very nice and made me feel comfortable. Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Wendy Fenelon in Manhattan Beach , CA – Feb 11, 2019
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Do not see Dr. Zaidel as often. I see his PA who is very personable and caring. The only negative experience has been with the newer Medical Assistance and the the Lab Assistance. They are friendly when Dr or PA are present, but have a different attitude when Dr. and PA are not present.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
9 others found this helpful
Helpful
Carson, CA – Jul 20, 2017
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My experience from my first colonoscopy through today is excellent on all counts. He has a very friendly, positive attitude. He listens carefully to my symptoms & complaints. He carefully considers recommendations for care from conservative to aggressive. I liked the approach and the solution to my problems that today are resolved &/or manageable. I'll see him again in 3 years for a repeat colonoscopy due to my family history.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Jean Tordella in los angeles, ca – Mar 15, 2017
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I would recommend Dr. Zaidel to anyone. I loved his predecessor who retired and feel the same about him. He is knowledgeable, caring, and really stays on top of your issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
MC Trozzo in Long Beach, CA – Mar 14, 2017
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Horrible bedside manner.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Woodland Hills, CA – Dec 12, 2016
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The office staff is so poor and cause of so much stress that it is not worth it to wait for Dr. Zaidel, who is otherwise very good. Dr. Zaidel admits that stress is a cause of a lot of gastrointestinal disease, and the office staff admits that elevated blood pressure is a consequence of patient stress as a consequence of the extremely long wait times. That, frankly, is a violation of the Hippocratic Oath, the essence of which is "first do no harm." Well then, harm happens in this office.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
8 others found this helpful
Helpful
Manhattan Beach, CA – Oct 18, 2016
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Friendly and good communicator. Takes time to explain things. I really enjoyed my experience with him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mark in Redondo Beach, CA – May 06, 2016
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Dr Zaidel will not give up until he founds out what the cause of your illness is!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
Kathy Tully in Lomita, Ca – Dec 27, 2015
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Know Before You Go

About Me

biography

Dr. Oren Zaidel, MD is a gastroenterologist in Torrance, CA and has over 25 years of experience in the medical field. Dr. Zaidel has extensive experience in Esophageal Disorders and Pancreatic Disease. He graduated from University of Southern California...read more

  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Cedars Sinai Medical Center

    Residency Hospital

  • University Of Southern California Keck School Of Medicine

    Medical School, 1998
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

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  • Spanish

Dr. Zaidel is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

    Focus on IBD

    Locations

    Practice

    South Bay Gastroenterology Medical Group23456 Hawthorne Blvd Ste 300 Torrance, CA 90505
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:30am - 5:00pm
      • Tue: 8:30am - 5:00pm
      • Wed: 8:30am - 5:00pm
      • Thu: 8:30am - 5:00pm
      • Fri: 8:30am - 5:00pm
    • Directions

    Practice

    Torrance Memorial Medical Center3330 Lomita Blvd Torrance, CA 90505
    2

    Affiliated Hospitals

    • Torrance Memorial Medical Center

      3330 Lomita Blvd
      Torrance, CA 90505
      Recipient of 14
      hospital awards

      Surgical Care Excellence Award™ (2025, 2024)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      80%
      Patients would recommend the hospital to friends and family

      15% higher than the national average

      View all patient feedback

    • Providence Little Company of Mary Medical Center Torrance

      4101 Torrance Blvd
      Torrance, CA 90503
      Recipient of 3
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      77%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality