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Dr. Ornette Gaines, MD

Dr. Ornette Gaines, MD

Family Medicine*

Dr. Ornette Gaines, MD is a family medicine physician in Fayetteville, AR. He is affiliated with Mercy Hospital Fort Smith. He is accepting new patients.

3.9 Star Rating
Based on 14 reviews 3.9 Star Rating (14 reviews)

At a Glance

  • Area of Expertise
    Dr. Gaines specializes in the area of Family Practice. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Dr. Gaines' Reviews

Likelihood to recommend Dr. Gaines

3.9
14 ratings, 10 with a written review
5 star
71%
71%
4 star
0%
0%
3 star
0%
0%
2 star
7%
7%
1 star
21%
21%

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Dr Gaines does NOT listen or care about his patients. After his wife passed away he is a very bitter unkind doctor. I do not recommend him.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Apr 24, 2025
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wouldn't take my dog to him
he was my pcp I almost died because he ignored my chest pains.I HAD TO HAVE STENTS PUT IN MY HEART I HAD 2 MILD HEART ATTACKS UNDER HIS CARE THANK GOD HE WENT TO PAIN MANAGEMENT HEART DOCTOR SAID NEXT ONE WOULD HAVE KILLED ME. I ASKED IF WE COULD CHANGE OR UP MY MEDS. HE DONT EVEN LOOK AT MRIS. HE COULDN'T EVEN TELL WHY I WAS THERE I GOT CUT OFF COLD TURKEY IM 4 MONTHS OPIOID FREE MY SPINE IS COLLAPSING IN CLUMPING MY NERVES CREATING BAD PAIN .. I BEAT OPIOIDS SEE I AM NOT A ADDICT AND I POOPED DRAWS AND THROED UP BUT I WASN'T GOING TO TRADE ONE DRUG FOR ANOTHER. MR.GAINES WILL TELL YOU TO GO TO E.R. FOR WITHDRAWS YHEY PUT YOU IN A TREATMENT PROGRAM ... AFTER 7 DAYS PAIN INCREASED BUT CRAVINGS STOPPED SO I WENT TO PLACES TO FIX MY PAIN MR.GAINES IN NOTES SAID I WAS ADDICT CLUMPING IN NERVES IN SPINE ABOVE TITANIUM FALLING IN 2 VERTEBRAE AND THE DISC SO HE FLAGGED ME TO ALL MEDICAL DRS.AND HOSPITALS.. I BEAT YOU 4 MONTHS CLEAN .. SO YOU MAY SIT BEHIND YOUR DESK AND LAUGH AT PAIN UCUZ
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
A MAN THAT CAN PROOVE PAIN CLINICS AND TREATMENT C – Jun 26, 2024
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He saved my life, emotionally and physically. Best Dr I've ever met, though I know his hands are tied per regs as to how much he can do me for for my excruciating Chiari, Scoliosis, crushed and shattered vertebrae and disc and all the seizures, swelling of fluid on my brain that goes with the scar tissue and damage that was done having 3 Brin surgeries in 11 days and dying twice. He has been a Godsend, I prayed so long and from the first I knew this was the Dr God sent to me. God bless, Dr. Gaines, Patient S. R.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
S Rogers – Oct 18, 2023
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He listens and is kind
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Rosemarie – Jun 19, 2023
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Dr. Gaines has been my pain management doctor for many years. He listens to me and has always prescribed the least harmful medications.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Bonnie Z – May 16, 2023
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By far the best Dr I’ve ever had!
Dr Gaines is the most precious healthcare provider I’ve ever had. He listens well and engages in each and every visit and helps ease the process tremendously.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mallorie Sims – Sep 22, 2022
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This doctor is passionate about your health and well being. Staff is very helpful and considerate of your needs. Love this clinic.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Debbie C – Jan 10, 2022
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Dr. Gaines is a very good doctor But when it comes to his nursing staff they are so rude and unprofessional. I am a nurse myself and it’s embarrassing to know that’s how nurses talk and treat their patients.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
8 others found this helpful
Helpful
Kelly Winkler – Nov 17, 2021
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Dr. Gains, is a wonderful Doctor. I have been his patient for 9 months. I can't say enough wonderful things about him. He has a great bedside manner, he is compassionate and he listens. I never feel rushed. And, I always feel that he cares about me as his patient. And, I feel that's very important to him. Which, is important to me. I would highly recommend him. And I have.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Robin.D. in Bella Vista, AR – Sep 27, 2019
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Dr. Gaines is wonderful, upbeat, caring, & has such a positive demeanor about him. He truly listens, and wants to help you become the best you can be. He NEVER rushes you & has such a calming nature. He doesn't talk over u in dr. terminology, he sits face to face with u & truly wants to understand how you are feeling & how to help. I cannot reccomend him enough. Of all the awful dr.s I have had, Dr. Gaines is a breath of fresh air & by far the best. I'm so lucky to have found him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
8 others found this helpful
Helpful
Sep 10, 2019
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Leave a review

How was your experience with Dr. Gaines?

About Me

biography

Dr. Ornette Gaines, MD is a family medicine physician in Fayetteville, AR. He is affiliated with Mercy Hospital Fort Smith. He is accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. Information last updated March 29, 2025. To learn more about the difference between these sources, please refer to our FAQs.
Board actions foundState licensing board
Within the last year

Affiliated Hospitals

  • Mercy Hospital Fort Smith

    7301 Rogers Ave
    Fort Smith, AR 72903
    Recipient of 5
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality