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Dr. Padma Lal, MD

Dr. Padma Lal, MD

Endocrinology, Diabetes & Metabolism*
35+ years of experience

Dr. Padma Lal, MD is a diabetes & metabolism endocrinologist in Syracuse, NY and has over 35 years of experience in the medical field. She graduated from Ross University School of Medicine in 1987. She is affiliated with medical facilities such as Auburn Community Hospital and Oswego Hospital. She is accepting new patients and telehealth appointments.

2.2 Star Rating
Based on 25 reviews 2.2 Star Rating (25 reviews)

Practice

600 E Genesee St Ste 106 Syracuse, NY 13202
Telehealth available

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At a Glance

  • Area of Expertise
    Dr. Lal specializes in the area of Diabetes, Metabolism & Endocrinology. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Lal's Reviews

Likelihood to recommend Dr. Lal

2.2
25 ratings, 12 with a written review
5 star
28%
28%
4 star
0%
0%
3 star
0%
0%
2 star
4%
4%
1 star
68%
68%

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Lacks empathy
I'm assuming that Dr. Lal took the Hippocratic oath to act in the best interest for the health of others. She dropped my 80 year old mother as a patient. Keep in mind, my mother doesn’t have any thyroids and there are few endocrinologists in the Syracuse area. She CLAIMS she dropped my mother as a patient because my sister accidentally gave her an outdated prescription list. She gave zero opportunity for us to rectify the situation. She actually documented this in a letter. In interaction with her, she does not seem to like people much and speaks down to others. We were desperate because there are not many endocrinologists in Syracuse, so we took the chance on her, even though she has a 2.0 rating. Now I see why. We will have to drive my mom to Rochester for an endocrinologist. There are a multitude of ways to make money, why become a doctor when you don't appreciate people? Perhaps, the prestige I guess… Avoid this monster at all costs if you can…
What went well
No results
What could be improved
  • I didn't feel respected
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Aug 02, 2023
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Probably the most unprofessional Dr I’ve ever seen
Deserves zero stars. The first two appts went fairly well, were short with her telling & me listening, she sent me on my way w/orders for tests for my kidney disease, then on the second visit gave me the results & told me my next appt would be in 18 months. My last visit, in 2020. She was angry that it’d been 18 months, she scowled while pacing back & forth between her office & the room I was in while berating me. I told her I’d been sick. She interrogated me then demanded to know the results of the Celiac test. What Celiac test? Again pacing between rooms & scolding me. She finally calmed enough to sit and ask for my med list, when she saw it she hit the roof and started wailing “you don’t understand….you don’t understand…” angrily glaring & pacing between rooms. Finally she calmed and told me to come back after the celiac test. Never went back, found a much better Dr who listens and knows what she’s doing.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Sep 26, 2022
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I took my wife to see her and I am thankful that I went. She is rude, disrespectful, unprofessional, demeaning... DO NOT go,find another Dr. The good reviews are probably from her or someone she paid. I will be filing a formal complaint soon. My reason for this review is to spare anyone from this type of treatment by someone who took a hypocritic oath to help patients. Honestly believe she has a personality disorder, sorry to say. Do not go alone! If you do go.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Sep 11, 2020
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Don’t believe any of the 5 star reviews. She may have a degree but she has no common sense. Insulting patients, cruel and calling them names is not appropriate. She is an extremely nosey person, who cared more about where we lived and what kind of car we drove than treating myself. When you go there (if you’re smart you’ll stay away) be prepared to be profiled. The worst Dr EVER!!!!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Syracuse , NY – Jan 13, 2019
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She is professional, kind and very knowledgeable. She’s comprehensive in patient care management and would highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Baldwinsville , NY – Sep 26, 2018
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Dr Lal is an OK doctor. She rushes her patients off as they did not pay for the 5 or 10 minutes with her. She never really explains the reason she behind the change of blood work results; she is very impatient and rude. You can't have any other questions. Her face will fill with anger if you dare to ask any questions that she can't answer. Her staff is similar as well. If you are thinking about going to her, please don't. You can get better treatment and service elsewhere.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
12 others found this helpful
Helpful
Schenectady, NY – Jul 24, 2017
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She is the very BEST. She takes the time to explain everything and answer all my questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
David – Jun 06, 2017
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horrible person do not bother wasting your time.
What went well
No results
What could be improved
No results
9 others found this helpful
Helpful
Baldwinsville, NY – May 18, 2017
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I had mix up with her secretary scheduling me a group session with an unpaid nutrition counselor, I missed the appointment, which I was under the impression I was waiting for a call back to reschedule, and she said she was not interested in working with me anymore. I was also tested for diabetes, I called for the results and the nurse said my results came back fine but the dr would call to go over them. I didn't hear anything for 6 weeks and I called back and the dr said I was pre diabetic.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Clay ny – Mar 31, 2017
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Retched awful woman who is more concerned with insurance reimbursement then providing quality care. Doesn't answer questions and mocks patient.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
12 others found this helpful
Helpful
bogota, nj – Mar 19, 2017
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Cant speak to her ability, because you have to wait 4 months for an appointment. Shouldn't advertise that she's accepting new patients, obviously if you call in Aug for an appointment and they cant see you until December, she doesn't need any more patients. Staff was very uncaring and unwilling to help.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
7 others found this helpful
Helpful
Fred in Liverpool, NY – Aug 13, 2016
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I canceled ONE appointment and she called my OBGYN and told them she was dropping me as a patient. I called and rescheduled an appointment immediately after that. My first appointment after she tried dropping me as a patient started by Dr. Lal walking into the room saying "I don't think I like you too much. You cannot cancel appointments. If you want me to follow you as a patient you must come to every appointment. Period!" Very arrogant and unprofessional. Terrible bedside manor. Don't go here!
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
BCuse in Syracuse, NY – Aug 04, 2016
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About Me

biography

Dr. Padma Lal, MD is a diabetes & metabolism endocrinologist in Syracuse, NY and has over 35 years of experience in the medical field. She graduated from Ross University School of Medicine in 1987. She is affiliated with medical facilities such...read more
  • Endocrinology, Diabetes & Metabolism

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Ross University School Of Medicine

    Medical School, 1987
American Board of Medical Specialties®
American Board of Internal Medicine®
Diabetes, Metabolism & Endocrinology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. Information last updated March 29, 2025. To learn more about the difference between these sources, please refer to our FAQs.
Board actions foundState licensing board

Locations

Practice

Office600 E Genesee St Ste 106 Syracuse, NY 13202
1

Affiliated Hospitals

  • Oneida Health

    321 Genesee St
    Oneida, NY 13421

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    83%
    Patients said that nurses always listened to them and explained things well

    8% higher than the national average

    View all patient feedback
  • University Hospital S University N Y Health Science Center

    750 E Adams St
    Syracuse, NY 13210
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Oswego Hospital

    110 W 6th St
    Oswego, NY 13126

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality