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Dr. Paul Henson, MD

Dr. Paul Henson, MD

Urology*

Dr. Paul Henson, MD is a urologist in Chattanooga, TN. Dr. Henson has extensive experience in Urinary Calculi & Removal and Urinary Conditions. He is affiliated with medical facilities Parkridge Medical Center and CHI Memorial Hospital Chattanooga. He is accepting new patients and telehealth appointments.

2.7 Star Rating
Based on 28 reviews 2.7 Star Rating (28 reviews)

Office Hours

Monday

8:30 am
to
4:30 pm

Tuesday

8:30 am
to
4:30 pm

Wednesday

8:30 am
to
4:30 pm

Thursday

8:30 am
to
4:30 pm

Friday

8:30 am
to
4:30 pm
Call us 24/7 to securely book an appointment
725 Glenwood Dr Ste E780
Chattanooga, TN 37404

Locations

CHI Memorial Urology Associates

CHI Memorial Urology Associates - Chattanooga725 Glenwood Dr Ste E780 Chattanooga, TN 37404
1
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 4:30pm
    • Tue: 8:30am - 4:30pm
    • Wed: 8:30am - 4:30pm
    • Thu: 8:30am - 4:30pm
    • Fri: 8:30am - 4:30pm
  • Directions
New Patient?
(423) 225-5327

At a Glance

  • Area of ExpertiseDr. Henson specializes in the area of Urology. See board certifications
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica's 250 Best Hospitals Award™ See hospitals
  • Hospital SatisfactionPatients said they were highly satisfied at this doctor's hospital. See hospitals

More Urology Specialists at CHI Memorial Urology Associates

Experience Check

Search for experience in a specific area

Dr. Henson's Reviews

Likelihood to recommend Dr. Henson

2.7
28 ratings, 12 with a written review
5 star
39%
39%
4 star
4%
4%
3 star
0%
0%
2 star
4%
4%
1 star
54%
54%

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Not Worth The Hassle
Same as most of the other reviews. Gets 1 star only because there are no zeros. I have seen him 4 times in 2 years and every time he canceled on me and I had to rebook the appointment. His office will not answer the phone and then won't return your call. Don't care if he is a doctor, I'm too old to tolerate rude behavior. Will be getting a different doctor.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Terry Hoye – Sep 22, 2024
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POOR OFFICE STAFF WILL TELL YOU TO LOOK AT MY CHART WILL NOT TELL YOU REPORT AFTER YOU PAY JUST WANT TO MAKE MONEY OFF CUSTOMERS
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
MAD CUSTOMER – Feb 01, 2024
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Not sure who did my surgery since I never saw him before or after surgery. Some stranger came toy room, just to say, I was going home. She said, she was his assistant, but how do I know, never met her a day in my life. She couldn't answer no questions, since she didn't do my surgery.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Kathy – Aug 27, 2023
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Thank You Dr. Henson
Dr. Henson Took great care of my husband and made sure we knew what to do if things went downhill. He provided whatever we needed to help his condition and instilled such a relief because we did in fact need what he gave us. He ordered comprehensive tests and assured his comfort. The office nurse Corrie is so kind and definitely knows what she's doing. The desk staff are professional, quiet (privacy) and very helpful. Thank you ALL!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 02, 2022
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Insensitive and uncaring. I will never see him again.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Chattanooga, TN – Nov 26, 2018
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Dr. Henson's office is poorly run, with mis-communications about location, parking, meds, advance x-rays and several other things. Dr. Henson attempted to rush my wife through her appointment and surgery scheduling, showing little regard for her concerns and anxiety about facing surgery. He also became very defensive when she shared her frustrations with the visit.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Parker in Chattanooga, TN – Nov 20, 2018
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He has handled my mother's care very effectively. She was repeatedly hospitalized for UTI last year under the care of another urologist, who left stents in place for months and failed to remove stones in both kidneys, yet refused to address either issue. Once I asked for a consult with another uro group, the stones & stents were promptly removed and her overall health has improved dramatically. No ER visits or hospitalizations sincd moving her to this practice. Thank you, Dr. Hensen
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Shelley Stern in TN – Feb 24, 2018
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It was my first time seeing Dr Henson. I had a kidney stone blocking flow on my left side. He removed the stone and installed a stent. The stent was painlessly removed a week later. I couldn't be more pleased with the quality of care that I received. Kidney stones are no fun. But if you need treatment, I highly recommend Dr Henson and his great nursing staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Duane Olcsvary in Hixson, TN – Mar 07, 2017
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Dr. Henson, saw me in a timely manner and was very professional. He answered all my questions, and walked me through his explanations. Great Doc!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Chattanooga, TN – Sep 20, 2016
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For almost two years Dr. Henson assumed my prostate was a benign tumor even though the PSA levels were going up. When I could no longer urinate he decided I needed a turp operation, still saying the prostate was benign. When tissue was biopsied it came back stage 4 prostate cancer. He has killed me as sure as if he put a gun to my head. Do not use this doctor if you wish to live. I have changed doctors even though it is too late for me.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Casper in Chattanooga, TN – Aug 30, 2016
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Possibly the worse dr we have ever seen. Makes you feel you are not worth the 2 minutes he may spend with you. Changed doctors after he wanted to do bladder cancer surgery for the third time without coming off blood thinner. I would not recommend him for anything. Also, has the rudest office staff.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Ronald Kell in Signal Mtn. Tn – Jun 28, 2016
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Very professional and knowledgeable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
William Patton in Chattanooga, TN – Apr 26, 2016
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About Me

biography

Dr. Paul Henson, MD is a urologist in Chattanooga, TN. Dr. Henson has extensive experience in Urinary Calculi & Removal and Urinary Conditions. He is affiliated with medical facilities Parkridge Medical Center and CHI Memorial Hospital Chattanooga. He is accepting new patients and telehealth appointments.
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Augusta University Medical College Of Georgia

    Residency Hospital
  • Augusta University Medical College Of Georgia

    Internship Hospital
  • Augusta University Medical College Of Georgia

    Medical School
American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • CHI Memorial Hospital Chattanooga

    2525 Desales Ave
    Chattanooga, TN 37404
    Recipient of 23
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    84%
    Patients said that doctors always listened to them and explained things well

    8% higher than the national average

    View all patient feedback
  • Parkridge Medical Center

    2333 McCallie Ave
    Chattanooga, TN 37404
    Recipient of 43
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality