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Dr. Paul Rougraff, MD

Dr. Paul Rougraff, MD

Ophthalmology*
30+ years of experience

Dr. Paul Rougraff, MD is an ophthalmologist in Naples, FL and has over 30 years of experience in the medical field. He graduated from INDIANA UNIVERSITY / BLOOMINGTON in 1991. He is accepting new patients.

3.3 Star Rating
Based on 22 reviews 3.3 Star Rating (22 reviews)

Practice

661 Goodlette Rd Ste 105 Naples, FL 34102

At a Glance

  • Area of Expertise
    Dr. Rougraff specializes in the area of Ophthalmology. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
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Dr. Rougraff's Reviews

Likelihood to recommend Dr. Rougraff

3.3
22 ratings, 12 with a written review
5 star
55%
55%
4 star
0%
0%
3 star
5%
5%
2 star
0%
0%
1 star
41%
41%

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Unacceptable
Initial visit was perfunctory. Eye irritation was diagnosed “dry eye”, but no specific designation. Eyedrop Rx caused allergic reaction and worsening irritation. Revisit prescribed doxycycline and non-generic ointment that cost $300…no alternatives. Office suggested double up on antibiotic . Dr Rougraff seemed disinterested, did not explain homecare, exited quickly. Office tech, Kim, very rude and condescending. Total lack of compassion, diagnosis, and assistance. One star was way too many!!
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Judith – Jul 11, 2024
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Do not use him!
Telehealth
Dr. Rougraff performed cataract surgery on my left eye. Prior to the operation I could see my phone screen to read, I could read the dials on the microwave and washing machine and dryer. After the surgery I could not do those things. It never got better. His direct comment to me was,'Well, that didn't go quite as we planned.' Period . He has zero empathy, zero personality. I would NEVER recommend him to anyone.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
2 others found this helpful
Helpful
May 24, 2024
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This review is for Kim - Dr. Rougraff’s Assistant
Extraordinary!! That describes the care and competence I experienced with Kim. Kim is the first person in decades of having my eyes examined that was able to get my eye pressure on the first try! I’ve always dreaded that part of the exam because it always took multiple attempts by others to capture the reading. Kim’s “light touch” was remarkable and she took my pressure accurately on the first try without me even knowing she had done it!!! If you’re like me in this regard ask for Kim, you’ll be thrilled with her knowledge and expert care!! Thank you so much Kim!!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
A Very Grateful Patient – May 20, 2024
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Fabulous Doctor - NO MORE READERS!
Dr Rougraff is the best eye doctor. Thanks to him, I don't need to use readers and at my age, that's a miracle.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Dec 27, 2022
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Disappointing appointment
Dr. Rougraff would not spend more than a few minutes with the patient. Was surprised that the patient wanted to be able to read. Wasn't able to discuss treatment options with the family. Left the exam room as quickly as possible. Very poor bedside manner.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Disappointed family – Jul 25, 2022
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I visit Dr Rougraff ,is a very nice office I was so disappointed with my visit , when I called for the to make my appointment I called three times I cancel twice I was never told the ware not on network they said we take your insurance ,when I finish the told me is $70.00 I Y MY CO PAY is $50.00 that s when the said we are in network but you have to pay co pay of out of network , I called my insurance the ware wrong telling me that I will not go back I don't like people lying to me so check before you go
What went well
  • Office environment
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
maria – Jan 04, 2020
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Had the procedure to raise drooping eyelids. Results were unsatisfactory, as one eyelid was significantly lower that other after procedure. Subsequently I had to explain to two different physicians that I had not suffered a stroke, but my eyelids were in this position based on the aforementioned procedure of Dr. Rougraff
What went well
  • Staff friendliness
What could be improved
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Oct 26, 2019
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Dr. Rougraff just finished cataract surgery on me. His results were beyond my expectations. He spent time with me explaining in much detail the procedure. And after the surgery he saw me multiple times to be assured that everything was OK. His staff at Naples Eye were extremely helpful following through on various tests. I would recommend Dr. Rougraff without hesitation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Keith Gould in Naples, Florida – Feb 24, 2018
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Dr. Rougraff is highly recommended. I Had successful cataract surgery and the entire staff is extremely competent and caring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Ken Gallant in Naples, FL – Jul 05, 2017
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very low pressure compared to my last eye doctor. Not a factory mentality.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Naples, FL – Mar 11, 2017
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I am very satisfied with my cataract procedure and lens implants. I now have 20/20 vision for the first time in my life!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Naples, FL – Feb 20, 2017
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Knowledgeable and caring staff, very good and clean facility, reasonable price, great experience doctor. I did a right eye cataract procedure with lens implant a few years ago with satisfactory results and return again on December 2016 for my left eye. My trust, confidence and satisfaction are incommensurable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Emilio in Naples, FL – Jan 20, 2017
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About Me

care philosophy

Your smile is a very big part of your life. At Hinckley Orthodontics, we are dedicated to giving you and your children the most healthy and attractive smile.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Indiana University / Bloomington

    Medical School, 1991
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office661 Goodlette Rd Ste 105 Naples, FL 34102
1
Office1005 Crosspointe Dr Naples, FL 34110
2