Dr. Paula Henderson, MD

Family Medicine*•Female•Age 55

Family Medicine*

Dr. Paula Henderson, MD is a family medicine physician in Hemet, CA. She is affiliated with Eisenhower Medical Center. She is accepting new patients and telehealth appointments.

Dr. Paula Henderson, MD

Herman Mathias MD and Associates

391 N San Jacinto St Hemet, CA 92543
Telehealth availableTelehealth services available
(951) 929-6003
Telehealth availableTelehealth services available
|

Accepting new patients

(951) 929-6003

At a Glance

  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America’s 50 Best Hospitals for Surgical Excellence Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals

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Dr. Henderson's Reviews

Likelihood to recommend Dr. Henderson

1.2
16 ratings, 2 with a written review
5 star
0%
0%
4 star
0%
0%
3 star
13%
13%
2 star
0%
0%
1 star
88%
88%

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Disappointing Experience
I had a deeply disappointing experience with Dr. Paula Henderson. I requested her for a general check-up after not visiting the office for some time. Despite explaining I was there for a routine visit, the focus shifted to past chest pain, which was no longer an issue. I was asked to undergo an EKG, but it was ineffective due to my piercings. Dr. Henderson entered the room without knocking, while I was undressed, and dismissed my concerns with rude comments about the EKG being a “waste of time.” She continued to question me in a condescending tone, rolling her eyes and disregarding my explanations. When I questioned her frustration, she told me to leave, complaining about my visit. I stood up for myself, saying if she didn’t want to be a doctor, she didn’t have to be one. She ended the consultation, and I left. Healthcare should be patient-centered, but I felt disrespected and dismissed by Dr. Henderson’s unprofessional conduct.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jessica DeBolt – Feb 14, 2025
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My doctor and l were her patients when we lived in southern California. We had no issues with her, it was just the charming people in her office who could not answer the phone or make appointments.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Ambrosia Marvin – Jun 05, 2020
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Know Before You Go

About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more

  • Family Medicine

  • Geriatric Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of California Los Angeles

    Residency Hospital, 2000

  • University Of California Los Angeles

    Internship Hospital, 1998
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Focus on Brain Health

Locations

Herman Mathias MD and Associates

Herman Mathias MD & Associates391 N San Jacinto St Hemet, CA 92543
1

Affiliated Hospitals

  • Eisenhower Medical Center

    39000 Bob Hope Dr
    Rancho Mirage, CA 92270
    Recipient of 38
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients would recommend the hospital to friends and family

    10% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality