Dr. Paula Ortiz, MD

First one, a physical, went well. Worked on care plan & agreed to follow up in few months. Next appt was different story. She was short, dismissive & not conversational; more commanding & brushing over issues. Frankly, think my case was too overwhelming & wouldn't admit it. Very dangerous in medicine! Also got impression she only wants to make mark as new, young MD. Very impressed with self. Securing swift solution was goal & that was not going to happen so couldn't be bothered. Months later, needed refill. Notified her several times; no response. Ended up in ER because no meds! Didn't hear from her after confronting RN & another MD updated her. Still needed meds. Actually emailed me that she would refill "this time" but "no more" as didn't keep appt didn't know I had. Got emails from office cancelling & wanting to confirm SAME appt! Called, ask for clarification, told was cancelled. Haven't heard from her since. GOOD. Too concerned about self to be practicing on own which is reckless.

Dr Ortiz is prescriptive and rote. She asked questions, but her recommendations were based on age and sex, not family history or patient experience/symptoms. It was like speaking to a human that was regurgitating the internet.

Dr Ortiz is a young talented physician held back only by her group practice with weak communication. I wish her to move to another more competent group.