Patient Favorite Award

Dr. Rachel Chance, MD

Family Medicine*FemaleAge 50

Family Medicine*

Dr. Rachel Chance, MD is a family medicine physician in Prattville, AL. She is affiliated with medical facilities Prattville Baptist Hospital and Baptist Medical Center South. She is accepting new patients.

Patient Favorite Award
Dr. Rachel Chance, MD

Baptist Health Primary Care Partners - Silver Hills

1595 E Main St Prattville, AL 36066

Accepting new patients

Patient Favorite Award

Dr. Chance is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of Expertise
    Dr. Chance specializes in the area of Family Practice. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals

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Dr. Chance's Reviews

Likelihood to recommend Dr. Chance

5.0
13 ratings, 13 with a written review
5 star
100%
100%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
0%
0%

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Cordial, friendly. Explained diagnosis and the need for additional testing. Wasn't rushed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 10, 2024
Thank you for the five-star review! We are... Read More
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Grateful to her
We always have a good experience with Dr. Chance. She is very knowledgeable. I am so grateful that she knew just what I needed to be emotionally balanced again.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kimberly Celeste Provence – Nov 16, 2023
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Excellent physician
No long waits; Dr. Chance doesn’t hurry the visit along and she listens to you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
AMA. Montgomery – Sep 20, 2022
We are delighted to hear this feedback and thank... Read More
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She’s always friendly, helpful, open and communicative
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
4 others found this helpful
Helpful
Tom G – Dec 21, 2021
We are honored to provide compassionate care... Read More
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Positive experience.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Nov 11, 2021
We are honored to provide compassionate care... Read More
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This was my first appt with Dr. Chance, as my former internist moved from the area. She impressed me as a very attentive, kind, professional physician. I am very thankful for finding her! Her staff was very courteous and friendly. The wait time was not long, which was appreciated.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Deborah Berry – Jul 31, 2021
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Initial visit: took time to get detailed medical history and review of my current medical problems. Very pleased with first visit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jun 24, 2021
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Friendly, patient, efficient. Didn’t have to wait long. Would recommend ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Apr 21, 2021
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Dr. Chance was very nice and professional.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 24, 2021
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Follow up visit for high blood pressure
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 17, 2021
Thank you for the five-star review! We are... Read More
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I was pleased with my visit with Dr Chance, she took time to listen to me and seemed very thorough with my records. I would recommend her to other people.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 12, 2021
We are honored to provide compassionate care... Read More
×Post a ResponseAre you Dr. Chance?
Visit was on time. Employees did Covid screening at door so i felt safe. Felt like she paid a lot of attention to my concerns. Very thorough! Nice office staff.
What went well
  • Listened & answered questions
What could be improved
No results
1 other person found this helpful
Helpful
Feb 12, 2021
Thank you for the excellent feedback. We are... Read More
×Post a ResponseAre you Dr. Chance?
The office is very nice. The staff was very helpful and nice and I was taken back before I had finished my paper work. Dr. Chance is very nice and took time to talk to me about things I was concerned about. I would highly recommend Dr. Chance.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Brendia Worrell – Feb 12, 2021
We are delighted to hear this feedback and thank... Read More
×Post a ResponseAre you Dr. Chance?

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About Me

biography

Dr. Rachel Chance, MD is a family medicine physician in Prattville, AL. She is affiliated with medical facilities Prattville Baptist Hospital and Baptist Medical Center South. She is accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Medical College Of Ga

    Residency Hospital
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Chance is a patient favorite Family Medicine Physician

    Read our methodology

    Online Care for Prescription Refills (Sponsored)

    Locations

    Baptist Health Primary Care Partners - Silver Hills

    Baptist Health Primary Care Partners - Silver Hills1595 E Main St Prattville, AL 36066
    1

    Affiliated Hospitals

    • Prattville Baptist Hospital

      124 S Memorial Dr
      Prattville, AL 36067
      Recipient of 2
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      1% higher than the national average

      79%
      Patients said that doctors always listened to them and explained things well

      3% lower than the national average

      View all patient feedback
    • Baptist Medical Center South

      2105 E South Blvd
      Montgomery, AL 36116
      Recipient of 2
      hospital awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      78%
      Patients said that doctors always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality