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Dr. Rachel Kelly, DO

Dr. Rachel Kelly, DO

Hospital Medicine*

Dr. Rachel Kelly, DO is a hospital medicine specialist in Hickory, NC. She is affiliated with medical facilities Catawba Valley Medical Center and Frye Regional Medical Center.

5 Star Rating
Based on 14 reviews 5 Star Rating (14 reviews)

Practice

305 4th St SW Hickory, NC 28602

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At a Glance

  • Area of Expertise
    Dr. Kelly specializes in the area of Internal Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Kelly's Reviews

Likelihood to recommend Dr. Kelly

5.0
14 ratings, 11 with a written review
5 star
100%
100%
4 star
0%
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3 star
0%
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2 star
0%
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1 star
0%
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In my perspective, I found Dr. Kelly to be sincere, caring, mindful & very professional at each visit. She is also very thorough in her checkups & patiently listens to her patient's medical needs & concerns. She is very focused on giving her expert advice on preventive care whenever possible rather than blindly rushing towards the final options such as Rx drugs or surgeries etc. I am truly grateful to have her as my doctor for her preventive care advice helped me learn to care for my body better & feel a lot better. In some cases, I was able to diverge from the path of bigger health problems. I have felt the importance of having more professionals like her who take adequate time to treat their patients rather than rushing from patient to patient within minutes of each appointment. I truly trust her expertise and highly recommend her to anyone who wants to improve their health rather than simply manage a disease!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jul 19, 2021
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Listens, takes the time with her patients. Positive, upbeat demeanor. Explains to help the patient understand. Demonstrates caring while being professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 23, 2021
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Dr. Kelly answered all my questions about a variety of health issues. She is a good listener and very knowledgeable. She also advised me on needed vaccines for travel. I will recommend her to my friends.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 27, 2021
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Attentive and took her time. Did t feel rushed and truly believe she cares! First impression mean everything and I was throughly pleased.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 19, 2021
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Follow up and to discuss my lab results
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 19, 2021
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Fantastic!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 24, 2020
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The visit went very nicely. She listened to my concerns and was willing to work with me on my issues.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Paula Ball – Jun 24, 2020
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Dr.kelly is very kind and compassion. The best Dr. I have ever had.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patricia Broyles – Jun 10, 2020
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She was thorough and willing to try meds before sending me to a specialist.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Heather – Jun 10, 2020
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I did a TeleHealth visit and it went great. She listened and asked great questions and progressed my care. Great experience.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 22, 2020
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My visit was great, it was as if I were sitting in the office with Dr. Kelly. Dr. Kelly is always patient, kind and listens to your problems and tries to help you figure out your issue and if she can't find or fix the issue she will send your to someone or suggest other suggestions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Scotti Lafone – May 01, 2020
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Leave a review

How was your experience with Dr. Kelly?

About Me

biography

Dr. Rachel Kelly, DO is a hospital medicine specialist in Hickory, NC. She is affiliated with medical facilities Catawba Valley Medical Center and Frye Regional Medical Center.
  • Hospital Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Piedmont Counseling and Development Group305 4th St SW Hickory, NC 28602
1
Blue Ridge Infectious Disease117 Foothills Dr Morganton, NC 28655
2

Affiliated Hospitals

  • Catawba Valley Medical Center

    810 Fairgrove Church Rd
    Hickory, NC 28602
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    82%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Frye Regional Medical Center

    420 N Center St
    Hickory, NC 28601

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality