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Dr. Randal Troop, MD

Dr. Randal Troop, MD

Orthopedic Surgery*
40+ years of experience

Dr. Randal Troop, MD is an orthopedic surgeon in Plano, TX and has over 40 years of experience in the medical field. Dr. Troop has extensive experience in Knee & Lower Limb Surgery and Shoulder & Upper Arm Surgery. He graduated from University of New Mexico School of Medicine in 1984. He is affiliated with medical facilities Legent Orthopedic Hospital and Dallas Regional Medical Center. He is accepting new patients.

4.7 Star Rating
Based on 125 reviews 4.7 Star Rating (125 reviews)

Practice

5228 W Plano Pkwy Plano, TX 75093

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At a Glance

  • Areas of Expertise
    Dr. Troop specializes in the areas of Orthopaedic Sports Medicine & Orthopedic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Troop's Reviews

Likelihood to recommend Dr. Troop

4.7
125 ratings, 101 with a written review
5 star
89%
89%
4 star
2%
2%
3 star
2%
2%
2 star
2%
2%
1 star
5%
5%

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Pain-Free Success - Thanks to Dr. Troop and team!
I recently underwent rotator cuff and bicep tendon repair surgery with Dr. Troop and his team at Plano Orthopedics and Sports Medicine, and the experience exceeded my highest expectations. From the moment I first consulted with Dr. Troop, he and his team provided clear guidance on what to expect before, during, and after the procedure. Their surgical skill and outstanding aftercare instructions made all the difference in my recovery.At my latest follow-up, they said I’d progressed so well that they didn’t need to see me at the six-month mark. My response was, “You all did a FANTASTIC job, and that’s what made it easy for me to get through the recovery so well!” Their professionalism, technical expertise, and compassion were evident every step of the way.While I hope I never need another surgery, Dr. Troop and his team will be my first and only recommendation if the need arises. They truly set the standard for excellence in patient care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jim Provenzale – Jan 16, 2025
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First Visit
Dr Troop was to the point with possible diagnosis of my should pain. He took the next step ordering an MRI to be sure of diagnosis before treating just to relieve my discomfort. Physical exam of arm was done. Dr Troop’s team was efficient and cover in detail my XRays.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Sep 11, 2024
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Great surgeon!
Dr. Troop is knowledgeable and experienced. He’s kind, has a great staff, and is a superior doctor. He successfully performed my rotator cuff surgery.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
JeniP – Aug 07, 2024
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Great Visit
Very efficient staff, quickly got in to see the doctor, and had a great visit with Dr. Troop. He was quick, to the point, and provided what I believe to be an excellent diagnosis and plan.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 29, 2024
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Best of the Best!
Dr. Troop did my shoulder surgery and I couldn't be more pleased. To the point in a warm and friendly manner! From his initial evaluation to the last post-surgery examination, everything was perfection, including his entire staff. I wouldn't wish this on anyone, but if it needs to be done, Dr. Troop is your guy!!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mark S. – Mar 21, 2024
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I didn't understand
good care but very disappointing that they tell me that I need pain medication and they don't give me anything that I have to wait 6 weeks for that which worries me because I will have 6 weeks of pain for no reason
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Carlos – Mar 15, 2024
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ACL Reconstruction and Meniscus Repair Surgery
A month ago, I underwent ACL reconstruction and meniscus repair surgery performed by Dr. Troop. I am pleased to say that my surgery was successful, and I have been feeling better since then. Dr.Troop and his team have provided exceptional care throughout this period. Dr.Troop consistently attends my follow-up appointments, demonstrating his commitment to my recovery. I am incredibly grateful to have Dr. Troop as my surgeon; he is undoubtedly the best I could have hoped for.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Bibek Shrestha – Mar 14, 2024
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Awesome!
I’ve been seeing Troop for years-he’s patient, thorough, listens, and is transparent. He’s been my doctor for both knees and shoulders! Highly recommend Troop and his team!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jill K – Mar 04, 2024
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Pain in right knee
I was treated by Dr Troop’s team and my treatment was excellent.My concerns were listened to and treatment plan seems to be working well.Thank you for the outstanding care!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John Connor – Feb 25, 2024
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Awesome Orthopedic Surgeon!
Dr. Troop is professional and caring. Top-notch care from my initial consultation to my final post-op appointment. He has repaired my knee (meniscus) and my shoulder (rotator cuff) and I am grateful for him!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JT – Feb 20, 2024
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Outstanding Doctor
Always have a good feeling when I leave his office. Looking forward to him fixing my shoulder.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 18, 2024
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Best Orthopedic Dr Ever!
I would like to express my deepest appreciation for Dr Troop and his staff Jamie and the others. Everyone I interacted with at his facility provided a white glove experience. I recently experienced a shoulder injury and was in a lot of pain and discomfort. The first Dr I saw for my issue (Not Dr Troop) was very eager to sell me a surgery, and provided no other suggestions at all to address my injury. I asked my Chiropractor for a referral so I could get a second opinion, and she suggested Dr Troop as it was who her family personally uses.  Dr Troop reviewed my XRAYS and MRI's and evaluated my injury and personal situation and he did not feel that a surgery was the right choice for me at this time, taking into account all of the various factors. He suggested a conservative approach, consisting of shot, some medication and physical therapy. I am 4 weeks out from my initial visit with Dr Troop and I have 3 weeks of physical therapy completed and 1 more week to go. My shoulder is fixed!
What went well
No results
What could be improved
No results
Helpful
John G. – Feb 13, 2024
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Amazing
This Dr and the PA and everyone in between was amazing.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 11, 2024
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Minor Knee Issue - Same, thoughtful treatment
As always, I can count on Dr. Troop to be able to accurately diagnose my issue, which was a hard fall on my knee. Everyone at Plano Orthopedic are very professional and warm. In my case. Troop was aggressive in getting my infection & swelling under control thru meds. Furthermore, if you are needing knee surgery, like a meniscus tear, there's nobody better in this field than Troop, plus he truly cares about you and your well-being.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John P in Dallas – Jan 31, 2024
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Terrific experience with, surgery and post-op care
Thoughtful consult, skilled, efficient office and surgical support staff, and superb PA.Repaired rotator cuff, and biceps tendon/labrum. NO pain post-op.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 05, 2024
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An all-around bad experience with my knee surgery. Appointments were always late, most lasted 5 minutes, and he was never prepared. My knee still hurts over 2 years later.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
Helpful
Lisa S – Jan 03, 2024
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This is my second time to see Dr. Troop for treatment. He is a world class surgeon. Treated first for should and now we are on to a knee repair.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Tracy Utsey – Nov 03, 2023
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Excellent results
Dr Troup diagnosed issue, had a plan, and was correct in his thought, and the issue is resolved for now. When it returns, I'll be checking back with him first.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joel – Sep 01, 2023
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Always takes time - listens
Everyone in the office is great. Just needed another shot but his PA listened to my concerns and questions and we have a plan!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
KL – Aug 11, 2023
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Listens
Very informative and options for treatment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cynthia D Cisneros – Aug 09, 2023
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About Me

care philosophy

The goal of Plano Orthopedic is to provide the highest quality medical care and the best possible individualized attention to patients of all ages. Simply put, Plano Orthopedics strives for excellence in healthcare service and patient outcomes.

biography

Dr. Randal Troop graduated magna cum laude from Baylor University and received his medical degree from the University of New Mexico School of Medicine where he was elected into the AOA Honor Society. He completed his residency in orthopedic surgery...read more
  • Orthopedic Surgery

  • Bone & Joint Non-Surgical Orthopedics

  • Hip & Knee Orthopedics

  • Orthopedic Shoulder & Elbow Surgery

  • Orthopedic Sports Medicine

  • Reconstructive Orthopedic Surgery

  • Orthopedics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Baylor University

    Undergraduate School
  • Oasis Med Grp

    Fellowship Hospital, 1992
  • University Nm Affil Hosps

    Residency Hospital, 1989
  • University Of New Mexico School Of Medicine

    Medical School, 1984
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopaedic Sports Medicine
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Solomon H. Chaim M.D. P.A.5228 W Plano Pkwy Plano, TX 75093
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Legent Orthopedic Hospital

    1401 E Trinity Mills Rd
    Carrollton, TX 75006
  • Dallas Regional Medical Center

    1011 N Galloway Ave
    Mesquite, TX 75149

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality