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Dr. Randolph Jackson, MD

Dr. Randolph Jackson, MD

Ophthalmology*

Dr. Randolph Jackson, MD is an ophthalmologist in Kansas City, KS. He is affiliated with North Kansas City Hospital. He is accepting new patients.

4.7 Star Rating
Based on 44 reviews 4.7 Star Rating (44 reviews)

Practice

11010 Haskell Ave Kansas City, KS 66109

At a Glance

  • Area of Expertise
    Dr. Jackson specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Jackson's Reviews

Likelihood to recommend Dr. Jackson

4.7
44 ratings, 27 with a written review
5 star
91%
91%
4 star
0%
0%
3 star
2%
2%
2 star
0%
0%
1 star
7%
7%

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Cool dude
He was very informative. Pretty chill and made the appointment quick and painless.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jilly – Feb 04, 2025
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Excellent Eye Care
Dr Jackson removed my cataracts and I have been seeing him since. I have appreciated his knowledge and expertise in eye care. I feel fortunate to be seen at the Legends Discover Eye Center. It is convenient, and the staff are personable and knowledgeable. My family appreciated that Dr Jackson was able to refer my 96 year old mother for care for an eye condition. That referral resulted in her having three more years of much improved eye sight. I always recommend Dr Jackson for his expert care and the Legends location staff.
What went well
No results
What could be improved
No results
Helpful
Dec 31, 2024
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Dr. Jackson was caring, knowledgeable, informative. I left feeling confident I had received excellent care. His staff was equally efficient.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
B.B. – Sep 11, 2024
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Did great
The whole staff were nice and accommodating. Day of surgery was ok. Was in and out in 40mins. Follow up he took care of a scratchy eye issue and made it great I'm going back for other eye . I recommend him for cataract surgery to everyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J.Baty – Jul 26, 2024
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Uncaring neglect. Not knowledgeable for LAL.
Dr. Jackson showed no compassion after causing cornea injury. He totally ignored all of the symptoms that I reported for light sensitivity and pain after cataract surgery and continued to treat me with intense UV light radiation which made the cornea injury worse. Discover Vision never responded to my complaint through BBB. Now I am in expensive treatment with a cornea specialist trying to save my eyesight. Although he initially seemed nice, when something doesn't go normal, Dr. Jackson writes you off and takes no responsibility for his mistakes. There are so many good surgeons and eye doctors out there! Unfortunately, Dr. Jackson is not one of them.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Mar 18, 2023
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Very rude and condescending person
Dr Jackson is good with cataracts but that is all he does. His office said he is a corneal specialist but we found out that isn’t entirely true. I went for a consultation and, from the start, he acted irritated we were there. Throughout he was condescending, insulting and just rude. It seemed his goal was to make us feel stupid. The consultation ended when he just got up and walked out while I was asking a question. My wife and I were stunned. Nobody should treat anybody like that. As we were leaving his assistant tried to soften some of what he said but, she too, was patronizing. We will never again set foot in any Discover Vision clinic. I am sure I can find another doctor that isn’t as arrogant and downright mean.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Oct 26, 2022
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Dr. Randy Jackson is personable and takes his time in evaluating concerns! He is proficient - in fact, superior in his knowledge in his specialty! I have been a patient of his for many years and he is the very best I have ever had. 1
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan Hilliard – Mar 10, 2021
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As always efficient pleasant and excellent interaction with each and every contact.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joycelyn Crumpton – Mar 05, 2021
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Dr. Jackson has been very polite, personable, understanding, & professional. Last week he did my 1st of 2 cataract surgeries. At first wasn't sure I liked the results. He spent extra time patiently explaining what was happening, did an extra exam to be sure everything was doing well. After a few days, I realized what Dr. Jackson said would happen did. Tomorrow I go for my left eye & I'm quite excited. I'd trust Dr. Jackson with my vision anytime!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 18, 2020
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Smart and knows how best to help. So thankful that he is my doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tom McMillan – Jul 02, 2020
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I thought Dr. Jackson was very personable, very knowledgeable, and asked good questions to find out what I wanted and expected. I was recommended to see him by my brother who had LASIK done by Dr. Jackson. I was very impressed by him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Melanie Westblade – Jun 05, 2020
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I think Dr. Jackson lied to me. My left eye has always been awful. I thought he said the cataract surgery would simply eliminate the glare. Intead, I think I'm now seeing about 20/20 out of my left eye! WOW! He can lie to me any time, if I get results like this!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Suzanne B Conaway – Jan 12, 2020
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Dr Jackson is personal and totally professional. He is a wonderful doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Donna Harris – Sep 12, 2019
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Dr. Jackson always provides excellent service. He explains everything in easy to understand language, answers questions, very knowledgeable and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 30, 2019
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Cataract surgery in both eyes. Excellent experience Well done by Dr. Jackson and staff
What went well
No results
What could be improved
No results
Helpful
Apr 23, 2019
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Professional & Personable!
What went well
No results
What could be improved
No results
Helpful
Apr 17, 2019
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Explanation of medical procedures easy to understand. Short wait time in office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Terry Petzoldt in Kansas City, KS – Jan 20, 2019
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I would recommend Dr. Jackson to anyone. He’s prompt, thorough, explains what he’s doing and answers my questions. He performed my bilateral cataract surgery a year ago and I’m very happy with the results.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
KS – Jan 16, 2019
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Took the time to thoroughly understand my problem and found the solution.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kansas City, KS – Oct 06, 2018
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Dr Jackson is awesome. He is very thorough and cares about his patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Retha in Kansas City – Sep 20, 2018
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About Me

biography

Dr. Randolph Jackson, MD is an ophthalmologist in Kansas City, KS. He is affiliated with North Kansas City Hospital. He is accepting new patients.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Discover Vision Centers

    Fellowship Hospital
  • University Of Kansas Medical Center

    Residency Hospital
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Focus on Diabetic Macular Edema

Locations

Practice

Eye Care LLC11010 Haskell Ave Kansas City, KS 66109
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 7:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 7:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: 8:00am - 12:00pm
    • Sun: closed
  • Directions

Practice

Office9401 N Oak Trfy Kansas City, MO 64155
2
Office4801 S Cliff Ave Ste 100 Independence, MO 64055
3

Affiliated Hospitals

  • North Kansas City Hospital

    2800 Clay Edwards Dr
    Kansas City, MO 64116
    Recipient of 6
    hospital awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality