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Dr. Randolph Richards, MD

Dr. Randolph Richards, MD

Ear, Nose, and Throat*
35+ years of experience

Dr. Randolph Richards, MD is a head & neck surgery otolaryngologist in Clarksville, TN and has over 35 years of experience in the medical field. He graduated from University of Tn Health Sci Center in 1989. He is affiliated with TriStar Northcrest Medical Center. He is accepting new patients.

2.9 Star Rating
Based on 56 reviews 2.9 Star Rating (56 reviews)

Locations

Central Tennessee Ear Nose & Throat

Central Tennessee Ear Nose & Throat787 Weatherly Dr Ste 200 Clarksville, TN 37043
1

At a Glance

  • Areas of ExpertiseDr. Richards specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications

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Dr. Richards' Reviews

Likelihood to recommend Dr. Richards

2.9

56 ratings, 21 with a written review
5 Star
43%
43%
4 Star
5%
5%
3 Star
0%
0%
2 Star
0%
0%
1 Star
52%
52%

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RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lori Brantley – Oct 30, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jason – Aug 22, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Adam – Oct 27, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Adam Rutland – Oct 27, 2023
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What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Sep 05, 2023
×Post a ResponseAre you Dr. Randolph Richards, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Angel S. – Aug 18, 2023
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What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Jun 02, 2023
×Post a ResponseAre you Dr. Randolph Richards, MD?
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Patricia – Jul 20, 2022
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What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
Apr 29, 2021
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What went well
  • Staff friendliness
What could be improved
No results
6 people found this helpful
Helpful
Donna Gallagher – Aug 27, 2020
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
David D – Jul 04, 2020
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What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
May 18, 2019
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What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Apr 27, 2019
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What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Paris, TN – Jul 24, 2017
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What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Atlanta, GA – Dec 07, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 people found this helpful
Helpful
Chris in Springfield, TN – Oct 01, 2016
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What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 people found this helpful
Helpful
Elizabeth in Clarksville, TN – Jul 23, 2016
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 people found this helpful
Helpful
Ryan G. in Clarksville, TN – Jul 12, 2016
×Post a ResponseAre you Dr. Randolph Richards, MD?
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Kimberly in Ft Bragg, NC – Jun 05, 2016
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What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Lifetime ear patient in Puryear, tn – Feb 29, 2016
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About Me

biography

Dr. Randolph Richards, MD is a head & neck surgery otolaryngologist in Clarksville, TN and has over 35 years of experience in the medical field. He graduated from University of Tn Health Sci Center in 1989. He is affiliated with TriStar Northcrest Medical Center. He is accepting new patients.
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Tn Health Sci Center

    Medical School, 1989
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • TriStar Northcrest Medical Center

    100 Northcrest Dr
    Springfield, TN 37172
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality