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Dr. Raphael Ng, MD

Dr. Raphael Ng, MD

Pediatrics*
40+ years of experience

Dr. Raphael Ng, MD is a pediatrician in Palm Coast, FL and has over 40 years of experience in the medical field. He graduated from Instituto Tecnologico de Santo Domingo Escuela de Medicina in 1982. He is affiliated with medical facilities Baptist Medical Center Jacksonville and UF Health Flagler Hospital. He is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 40 reviews 3.2 Star Rating (40 reviews)

Practice

385 Palm Coast Pkwy SW Unit 5 Palm Coast, FL 32137
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Ng specializes in the area of Pediatrics. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Ng's Reviews

Likelihood to recommend Dr. Ng

3.2
40 ratings, 12 with a written review
5 star
53%
53%
4 star
3%
3%
3 star
3%
3%
2 star
0%
0%
1 star
43%
43%

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Excellent doctor
Dr Ng is a very knowledgeable, kind hearted, wonderful doctor. He explains things in great detail and spends extra time with you if needed. I trust him with my child’s care 100%.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
2 others found this helpful
Helpful
CMC – Jan 12, 2024
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Refused to see my children again after I politely mentioned I felt his treatment could have been more aggressive after my daughter was sick for over 6 weeks.Slow to prescribe antibiotics.
What went well
  • Office environment
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jul 08, 2023
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Very personable Dr
I took my 5 week old daughter to Dr Ng and he was very thorough and was genuinely caring toward her! He answered all my questions. I will be keeping him as my son and daughter’s pediatrician!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Alissa – Dec 02, 2022
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Dr.Ng is amazing doctor. He has done such an amazing job with all three of our kids. He has been their pediatrician since they were all infants. He is patient, he listens to you about any concerns you have. You would love him!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kerry Johnstone – Jul 06, 2022
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Dr. Ng and his staff have been awesome every time we’ve been there. There is little to no wait and Dr. Ng sits with us for as long as it takes to answer all our questions. I’m very happy my kids have him as their pediatrician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathleen Hammel – Apr 26, 2022
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If any of you take your children to Dr. Ng, I highly recommend you don't. My son is on prescription allergy medication, montelucast, that helps keep his asthma in check. He had no more re-fills, so I called to get it refilled. They said since he hasn't been in since in 6 months (it's been 6 1/2) , he needed to be seen. I told them I have a $6,000 deductible on my insurance that is not met yet and an office visit will cost me anywhere between $175-$300 because it's all out of pocket until we hit $6,000, since it's just allergy medicine and he still had allergies can they just re-fill. They said no, I asked to talk to the Dr, told them I'd come in if it was a free check, they said no. They'd call me back. They called me back and told me they can put me on a payment plan, I told them it's a waste of money just to get allergy medicine for an ongoing condition. They only care about the money, not the kids.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
Helpful
Lora Fickett – Sep 03, 2021
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We have been with Dr. NG for five years. We absolutely love him and the staff. They are so friendly and always helpful to work my children in when they need to be seen. We have two children and Dr. Ng has become like family to us. We absolutely love him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
The best doctor around! – May 22, 2021
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Office mgmt has always been weak. Visits always felt rushed. Now it's just a pain to even bother.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Jan 28, 2020
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Would not treat my son for the Adenovirus
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jun 13, 2019
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Dr. NG is very nice, but his visit with my children was always very short. The nurses seem like robots, they aren’t personable and some are difficult to understand. Wait times were always long. I changed pediatricians after my sons 3yo shots - I asked her to hide them from him, yet she walked in with them on a tray and just told us to hold him down. They are cut and dry, not the way to be with kids in my opinion...Halifax Children’s Med Center in PC is amazing!
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
2 others found this helpful
Helpful
Sarag in Palm Coast – Oct 17, 2018
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Dr Ng and his staff are absolutely the most dedicated dr office we have ever come in contact with. Our baby girl had some issues after birth and Dr Ng made every effort possible to make sure she was taken care of when the hospitals were not listening to us. You can trust Dr Ng and you can count on him to listen and take the time with your child. To me, that is priceless. Unfortunately we had to move but I promise you, we miss this practice. There is no better doctor out there.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tonia in Palm coast, fl – Apr 10, 2018
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Dr. Ng and his staff are incredible. My daughter was very sick in the first 30 days of her life. Dr. Ng discovered she had Pyloric Stenosis and had her treated at Wolfson's within 12 hours. The follow up and care of this office is unheard of in today's medical practices. The appointment is never rushed and the time is taken to listen, and respond to any and all questions. I would highly recommend Dr. Ng to anyone who is looking for a trustworthy, knowledgeable and compassionate pediatrician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
New Mom in Palm Coast, FL – Nov 29, 2017
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About Me

biography

Dr. Raphael Ng, MD is a pediatrician in Palm Coast, FL and has over 40 years of experience in the medical field. He graduated from Instituto Tecnologico de Santo Domingo Escuela de Medicina in 1982. He is affiliated with medical facilities Baptist...read more
  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Instituto Tecnologico De Santo Domingo Escuela De Medicina

    Medical School, 1982
American Board of Medical Specialties®
American Board of Pediatrics®
Pediatrics
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Pediatrics In North Florida PA385 Palm Coast Pkwy SW Unit 5 Palm Coast, FL 32137
1

Affiliated Hospitals

  • Baptist Medical Center Jacksonville

    800 Prudential Dr
    Jacksonville, FL 32207
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • UF Health Flagler Hospital

    400 Health Park Blvd
    Saint Augustine, FL 32086
    Recipient of 10
    hospital awards

    Surgical Care Excellence Award™ (2024, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality