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Dr. Rebekah Costello, DO

Dr. Rebekah Costello, DO

Family Medicine*

Dr. Rebekah Costello, DO is a family medicine physician in Hoffman Estates, IL. She is affiliated with Saint Alexius Medical Center. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 14 reviews 3.6 Star Rating (14 reviews)

Advance Midwest Medical

1585 N Barrington Rd Ste 501 Bldg 2 Hoffman Estates, IL 60169
Telehealth available

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Dr. Costello's Reviews

Likelihood to recommend Dr. Costello

3.6
14 ratings, 12 with a written review
5 star
64%
64%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
36%
36%

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Excellent care
Dr. Costello is an awesome Dr and cares deeply about her patients.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Heather – Aug 22, 2023
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She's truly a doctor that is able to care and empathize with her patients. Personally, it has been quite a difficult journey with my anxiety, depression, and ADHD, however, Dr. Costello changed everything. Her willingness to listen, support, and provide me with clear next step to be able to improve my mental health will keep me as a patient of hers for years to come. Thank you Dr. Costello for everything you've done to listen, empathize and assist me with a clear care plan.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Allie V. – Feb 04, 2023
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Its been very good.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gladys P. T. – Nov 29, 2022
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Dr. Costello was amazing! Took the time to explain diagnosis and answered all questions perfectly! Went way above and beyond standard of care and make me feel comfortable and informed. Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
C. C. – Nov 12, 2022
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The care for preventative health and empathy for health conditions is the best I have experienced.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Calvin J. – Nov 11, 2022
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Excellent provider
I was new to the area & needed a new physician, she is wonderful! She listened to me & was extremely knowledgeable. She was caring, & extremely thorough! When I became acutely I’ll with kidney stones she personally checked on me everyday I was in the hospital! I feel like I hit the jackpot when I found her for my new physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Theresa – May 10, 2022
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Friendly and funny!
Just started seeing her in early 2021. She was wonderful! She listened to my symptoms and gave very helpful recommendations, including a variety of ways to heal. If those did not work, she would refer me to a specialist. She has great personality as well.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Rachel V. – May 07, 2022
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First visit was my last.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
2 others found this helpful
Helpful
Carol N Hundley – Aug 14, 2021
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Good MD. She was on time for my appointments and very helpful with my medical issues.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Dan – Apr 06, 2021
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Horrible! She walked in and didn’t even make eye contact and asked annoyed “how can I help you?” Well first of all I’d say LOOK AT YOUR PATIENTS. Make them feel like you care at least! I came in with severe sciatica pain, leg numb, neck numb and severe tmj but she didn’t even check me, not even ask me to bend and check my range of motion. NOTHING AT ALL. Said no one can help me with my tmj because she doesn’t normal get that issue so she asked the ENT across the hall then gave me info on someone that isn’t even covered under my insurance and that ONLY PERFORMS surgery! I don’t want or don’t even know if I need surgery! Then for all my pain and numbness she sends me downstairs to schedule water physical therapy. In the meantime I’m in chronic pain and am scared to go to physical therapy when I can barely move as it is! Worst doctor I’ve ever seen...
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Brittni Yurchak – May 08, 2020
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I feel so lucky to have her as my new physician, I highly recommend her. I went into my first appointment so confused and with so many questions, she answered every single one! She took so much time with me and gave great advice, but most importantly, she listened to me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Tracy T – Dec 19, 2019
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Terrible doctor. Took my elderly mom in because she had a visible ear infection. Dr. Costello cleaned her ear and told her no infection. Three days later, my mom was seen by an ENT due to worsening symptoms. ENT diagnosed a clear and now bad ear infection. Provided my mom with an antibiotic. I don’t recommend Dr. Costello at all!
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Aug 07, 2018
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About Me

care philosophy

Dr Rebekah Costello provides comprehensive primary care for patients of all ages, including women&rsquos health, birth control, osteopathic manipulation, skin lesion procedures and injections for painful joints and trigger points. She works with...read more

biography

Dr. Rebekah Costello provides comprehensive primary care for patients of all ages, including women&rsquos health, birth control, osteopathic manipulation, skin lesion procedures and injections for painful joints and trigger points. She works with...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Southwest College Of Naturopathic Medicinehealth Sciences

    Medical School
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Advance Midwest Medical

Advance Midwest Medical1585 N Barrington Rd Ste 501 Bldg 2 Hoffman Estates, IL 60169
1

Owensboro Health Family Medicine Residency Clinic in Owensboro

2

Affiliated Hospitals

  • Saint Alexius Medical Center

    1555 N Barrington Rd
    Hoffman Estates, IL 60169
    Recipient of 15
    hospital awards

    America's 250 Best Hospitals Award™ (2024)

    Top 5% in the nation for consistently delivering clinical quality

    Patient Safety Excellence Award™ (2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that nurses always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality