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Dr. Regina Saenz, DDS

Dr. Regina Saenz, DDS

Dentistry*

Dr. Regina Saenz, DDS is a dentistry practitioner in Homestead, FL.

2.8 Star Rating
Based on 34 reviews 2.8 Star Rating (34 reviews)

Practice

950 N Krome Ave Ste 204 Homestead, FL 33030
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Dr. Saenz's Reviews

Likelihood to recommend Dr. Saenz

2.8
34 ratings, 14 with a written review
5 star
38%
38%
4 star
3%
3%
3 star
6%
6%
2 star
3%
3%
1 star
50%
50%

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Pure negligence
This doctor extracted my wisdom teeth and it ended up being the worst experience of my life. There seems to be a recurring issue with anesthesia effectiveness and attentiveness to patients' excruciating pain, as noted in other reviews. I was injected quickly while she was on the phone and started digging my teeth out without any warning. They tell you that the pain you feel is just pressure and that it is normal even though I could clearly feel my roots being ripped off my jaw bone. She was talking gossip with the assistant while I was crying in pain. It was a torturous experience. Please do not take the risk and go to a different office.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Jan 10, 2024
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Horrible experience
Very aggressive, reckless, she broke the crown next to extraction
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Dec 14, 2023
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Rough, rushed, careless, irresponsible,untrustwort
While anesthesia hadn’t taken effect , she pulled my tooth , broke it in pieces , and broke the crown of the adjacent tooth. ( $1000 brand new crown) + The pain and suffering I’ve gone through is indescribable. But , She makes people sign a paper to accept any and all risks. Meterse a cirugía ahí es como jugar a la “ruleta rusa”.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Jul 05, 2023
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Best Oral surgeon ever
My Mom visited the office and was treated like a queen. Never had a better experience.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 30, 2023
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Jaycel office manager LACKS what it takes
Jaycel the office manager is unprofessional rude not honest. It is sad she is very unhappy and wants everybody to feel her pain. She is under investigation. there is no way to contact Dr. Regina Saenz
What went well
  • Trusted the provider's decisions
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
Helpful
anastasio julian – Mar 09, 2023
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I visited Dr. Saenz in Homestead yesterday. She extracted an impacted tooth I had. Her front office staff, the anesthesiologist and the dr were amicable, caring and professional. My anxiety dissipated due to their extreme kindness! I was very satisfied and I will definitely recommend Dr Saenz to friends and family. I suffer from very real fear and anxiety of dentists, however, many of my fears were calmed due to their family-like atmosphere and care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Alma C. Wallace – Sep 05, 2020
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Muy profesional
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
May 20, 2020
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I had a cracked tooth that need to come out. I was preparing for the wosrt in pain. Dr Saenz explained to me the shot to numb would be the most painful part. I was expecting her to take a hour to pull it out. Once the area was numb it took less than 30 seconds. I felt a light pull . It was over. Unreal , ! Man I was happy
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Eddy in Miami Fl – Feb 20, 2018
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Best Dr in South Florida. Excellent Staff Thank you Dr Regina , went to 5 others and none of them helped me like you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Hialeah, FL – Aug 11, 2017
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I was referred to Dr. Saenz to get my wisdom tooth removed, during the procedure she was on the phone the whole time planning a trip, she broke and of my teeth, if your complaint of pain while extracting your teeth she won't stop. Horrible place, very unprofessional I won't recommend her. If you have insurance please go to another Dentist.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Miami, FL – May 23, 2017
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She has two locations now and one is in Homestead FL. I had a broken tooth and am elderly. My past experiences with oral surgery were horrible, so I was very apprehensive. Her staff were warm, friendly, and kind. The doctor herself was very understanding and sympathetic. She was excellent and I would definitely recommend her. Not only did I make it through the surgery with only local pain killers, but it was over very quick.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Jo in Homestead, Florida – Nov 26, 2016
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I was referred to this Doctor by my Dentist and let me tell you that I do not comprehend why would anyone refer this place. The office is disgusting and you can hear the secretary or whatever she is gossiping and complaining to other employees from the waiting area. They did some x-rays and sent the request to my insurance for approval and for whatever reason my insurance denied it and thank God they did. I called my insurance to see why it was denied and they told me that they had sent the le
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Elicenia in Hialeah, FL – Jul 07, 2016
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I was extremely nervous for having my wisdom teeth removed because I've seen other family members go through this and had terrible experiences, incredible swelling, uncontrollable pain, and GI reactions to the narcotics. Dr Regina knew just how nervous I was and recommended IV sedation & local anesthesia so that I wouldn't have to watch and feel the whole procedure. Best idea ever because I closed my eyes and before I knew it I woke up and was asking for more sedation because I didn't feel anyth
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Steph in Miami, FL – Apr 01, 2016
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She started off with my IV sedation and the. Just ripped my tooth out so fast I felt everything worst experience ever
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
14 others found this helpful
Helpful
Jen in Miami florida – Oct 22, 2015
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About Me

care philosophy

Your smile is as unique as your set of fingerprints, which is why we treat the patient, not the insurance, with realistic results that give our patients a reason to smile.
  • Dentistry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

Locations

Practice

Regina H. Saenz DDS P.A.950 N Krome Ave Ste 204 Homestead, FL 33030
1
CMC Affiliates Inc.3695 W 4th Ave Hialeah, FL 33012
2
Palm Center for Dental Specialties7150 W 20th Ave Ste 102 Hialeah, FL 33016
3
Cutler Bay Dental Specialty PLLC20529 Old Cutler Rd Cutler Bay, FL 33189
4