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Dr. Richard Hayes, MD

Dr. Richard Hayes, MD

Family Medicine*

Dr. Richard Hayes, MD is a family medicine physician in Germantown, TN. He is affiliated with Methodist University Hospital. He is accepting new patients.

4.7 Star Rating
Based on 35 reviews 4.7 Star Rating (35 reviews)

Methodist Medical Group - Primary Care

9047 Poplar Ave Ste 105 Germantown, TN 38138

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Dr. Hayes' Reviews

Likelihood to recommend Dr. Hayes

4.7
35 ratings, 35 with a written review
5 star
89%
89%
4 star
6%
6%
3 star
0%
0%
2 star
0%
0%
1 star
6%
6%

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Wonderful ppl
What went well
No results
What could be improved
No results
Helpful
Apr 04, 2025
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Dr Hayes provided a professional and competent medical checkup...
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Mar 14, 2025
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MD went over every detail of injuries and X-RAYS. Discussed treatment plan suitable for current injuries.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Feb 16, 2025
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Excellent treatment!
Great listener and intelligent Physician. Dr. Hayes and his staff are excellent and really helped. !
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 06, 2025
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Dr Hayes was professional, respectful, concerned and knowledgeable...
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Sep 10, 2024
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Very pleased! Thank you Dr!!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 23, 2024
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It was a really good experience, Dr. Hayes was really good listening anything I had to say
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 17, 2024
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Overall, the doctor exhibited excellent bedside manner, concern for his patient's well-being, and desire to be comprehensive/thorough in his preventative care.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 12, 2024
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All great
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 04, 2024
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Good
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jun 15, 2024
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Dr. Hayes was very kind and listened intently. It was obvious he truly cares about his patients.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jun 06, 2024
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I will recommend health care
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
May 03, 2024
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Cary was very professional in explaining why I had take a flu and COVID test.
What went well
No results
What could be improved
No results
Helpful
Apr 10, 2024
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Dr. Hayes was a good doctor. He answered all my questions and gave me a response what he thought was best for me.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
1 other person found this helpful
Helpful
Feb 28, 2024
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He was so thoughtful and kind to me
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Feb 23, 2024
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Very thorough explanation of issues noted, impact to me and why I needed meds.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Dec 15, 2023
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Staff / no flexible
The This was my 2nd appointment visit with Dr. R. Hayes. Due to my own experience, I rate this medical group a 1 b/c the staff's lack of professionalism, urgency, knowledge, understanding, and informative communication toward a patient. Initially, I chose Dr. Hayes b/c his online views stated that he and his staff were very supportive of patients with serious medical conditions. I’m a transplant who has to take large doses of immune suppression medication. On 12/4 I called to set up an appointment for school physical screening and make an appointment for my sore throat. The lady informed me that they had 12/7 available. I asked could call back to see if I could reschedule another appointment. 30 minutes I called bk she said the only available she had was 12/13. I took it but asked the lady if there was any way I could see him sooner for my throat because I was a transplant patient. The receptionist said I can just go to a clinic around town. I went to my transplant nurse for help. F
What went well
  • Explained conditions well
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Dec 14, 2023
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Good
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Nov 18, 2023
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I was very impressed with the service and treatment I received through out my entire visit. Dr. Richard Hayes was professional, knowledgeable and generally concerned about my health issues. I am grateful to have him as my doctor, very grateful! He took time and listened to me concerning my health issues without rushing or brushing me off! He's a great doctor and I am going to schedule my three sons as new patients.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Oct 26, 2023
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Everything was great
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Oct 01, 2023
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About Me

care philosophy

Dr Richard K Hayes is a Board certified physician in Family Medicine. He received his medical degree from St. Matthew's University School of Medicine, Grand Cayman, Cayman Islands and completed his Family Medicine Residency at the University of...read more

biography

Dr. Richard K. Hayes is a Board certified physician in Family Medicine. He received his medical degree from St. Matthew's University School of Medicine, Grand Cayman, Cayman Islands and completed his Family Medicine Residency at the University...read more
  • Family Medicine

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American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Methodist Medical Group - Primary Care

Methodist Medical Group - Primary Care9047 Poplar Ave Ste 105 Germantown, TN 38138
1

Affiliated Hospitals

  • Methodist University Hospital

    1265 Union Ave
    Memphis, TN 38104
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality