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Dr. Richard Lau, MD

Dr. Richard Lau, MD

Pain Medicine*

Dr. Richard Lau, MD is a pain medicine physician in New York, NY. He is affiliated with NYU Langone Hospitals.

3.2 Star Rating
Based on 16 reviews 3.2 Star Rating (16 reviews)

Practice

240 E 38th St Fl 15 New York, NY 10016

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At a Glance

  • Areas of Expertise
    Dr. Lau specializes in the areas of Pain Medicine & Physical Medicine & Rehabilitation. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Lau's Reviews

Likelihood to recommend Dr. Lau

3.3

16 ratings, 15 with a written review
5 Star
50%
50%
4 Star
6%
6%
3 Star
0%
0%
2 Star
6%
6%
1 Star
38%
38%

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We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

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Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

RecentHighestLowestMost Helpful
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
John Thollon – Jan 29, 2025
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What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Appointment was rushed
  • Long wait times
Helpful
Not the best – Nov 24, 2024
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What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Nov 15, 2024
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What went well
  • I felt respected
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Oct 20, 2024
×Post a ResponseAre you Dr. Richard Lau, MD?
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
1 person found this helpful
Helpful
Sep 23, 2024
×Post a ResponseAre you Dr. Richard Lau, MD?
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
1 person found this helpful
Helpful
Sep 21, 2024
×Post a ResponseAre you Dr. Richard Lau, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 people found this helpful
Helpful
Dec 16, 2023
×Post a ResponseAre you Dr. Richard Lau, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 people found this helpful
Helpful
Ellen – Oct 16, 2023
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 people found this helpful
Helpful
Skinnurse – Aug 09, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
12 people found this helpful
Helpful
cynthia beebe – Apr 20, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
9 people found this helpful
Helpful
Matthew – Apr 18, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
  • Appointment was rushed
5 people found this helpful
Helpful
Apr 01, 2023
×Post a ResponseAre you Dr. Richard Lau, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
leslie Hulkower – Apr 01, 2023
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What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 people found this helpful
Helpful
NYUPatient – Mar 29, 2023
×Post a ResponseAre you Dr. Richard Lau, MD?
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 people found this helpful
Helpful
ATNYC – Jan 12, 2023
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How was your experience with Dr. Lau?

About Me

biography

Dr. Richard Lau, MD is a pain medicine physician in New York, NY. He is affiliated with NYU Langone Hospitals.
  • Pain Medicine

  • Physical Medicine & Rehabilitation

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Rutgers University / New Brunswick Campus

    Medical School
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
Pain Medicine
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office240 E 38th St Fl 15 New York, NY 10016
1

Practice

New York University333 E 38th St New York, NY 10016
2
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 5:00pm
    • Tue: 8:30am - 5:00pm
    • Wed: 8:30am - 5:00pm
    • Thu: 8:30am - 5:00pm
    • Fri: 8:30am - 5:00pm
  • Directions

Affiliated Hospitals

  • NYU Langone Hospitals

    550 1st Ave
    New York, NY 10016
    Recipient of 62
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality