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Dr. Richard Martin, MD

Dr. Richard Martin, MD

Cosmetic, Plastic & Reconstructive Surgery*
30+ years of experience

Dr. Richard Martin, MD is a plastic surgeon in Norwich, CT and has over 30 years of experience in the medical field. He graduated from University of Connecticut School of Medicine in 1992. He is affiliated with medical facilities Hartford Hospital and Backus Hospital. He is accepting new patients.

4.5 Star Rating
Based on 25 reviews 4.5 Star Rating (25 reviews)

Practice

159 Sachem St Norwich, CT 06360

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Dr. Martin's Reviews

Likelihood to recommend Dr. Martin

4.5
25 ratings, 13 with a written review
5 star
88%
88%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
12%
12%

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Great Surgen
I had surgery approximately a month ago. I found the staff very helpful, caring and professional. They where able to answer all my questions and took care of anything I needed ASAP.Dr. Martin is a very involved and compassionate surgeon. He explains everything that will happen, he spends a lot of time going over all the aspects of the surgery and recovery process.Dr. Martins surgical abilities are exceptional. He is an excellent and gifted and surgeon.As a very Type A person, I would recommend Dr. Martin!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 04, 2024
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Deepy distressing experience. Appears to have no real interest in dentistry; both the dental spaces and the staff were unprofessional. Curt, opinionated, unhelpful. It appears he prefers to work with wealthy plastic surgery clients paying out of pocket.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Uncle Robert – May 07, 2021
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From start to finish Dr. Martin and his staff were complete profession. Explaining the procedure step by step and giving me time to ask as many questions as I needed to feel at ease. Dr. Martin gave me his full attention before and after procedure. Thank you for giving me myself confident back !! Highly exceeded to see the final results !!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Ms. Bones – Dec 04, 2020
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He took out my wisdom teeth he was the best!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Jun 24, 2020
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Spent the necessary time to let me know what he could do and did exactly what he said. Phenomenal doctor and produced results beyond my expectations. Planning next event now....
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gary – Jun 14, 2020
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Horrible experience ! i had my wisdom tooth taken out almost 3 weeks ago . Martin was rude as i was skitish when getting the laughng gas he said not to be a baby and dont be ridiculous , then he yanked the tooth out not gentle at all. they wasted no time taking my payment , the nurse poked me 4 times to get IV in my arm. so a week or 10 days later i went back he didnt do anything for my pain he said it was inflamed and did nothing about it . the next day i got a 2nd opinion at UCONN they are amazing they gave me a paste and the pain went away ! the Dr was so nice he said i had an infection which Martin neglected to tell me ! several people said Martin is a Quack money hungry.
What went well
No results
What could be improved
No results
9 others found this helpful
Helpful
Aug 16, 2019
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Dr. Martin is an exceptional plastic surgeon. I have been seeing him for 10 years and have had 3 separate surgeries requiring general anesthesia. I also have Juvaderm done with him. He is caring and compassionate and has an excellent bedside manner. While the anesthesia is being administered he holds your hand until you are out. He also checks on you later in the day after you get home from surgery. His staff is top notch. His work is natural looking. I highly recommend him and his staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sophia in Old Saybrook – Oct 23, 2018
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After years of looking tired and frowning I had the surgery and I could not be happier. Dr Martin is a kind, caring and gentle surgeon. His staff are just as nice and kind. I feel like I look better now and i am not self conscious of my sad tired face anymore. Dr Martin and his staff deserve 10 stars!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Donna S. in New London – May 17, 2018
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Dr. Martin and his staff are empathetic, kind and welcoming. Dr. Martin takes his time with you and you never feel rushed. He listens to the patient and welcomes questions. He also stays on top of the latest technology to make the customer experience the best it can be. I have complete trust and faith in Dr. Martin. In addition to his many years of education and experience, my personal experience over the years has been fabulous and I plan to benefit from his services for many years to come
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Feb 08, 2018
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I cannot say enough about the care I was given by Dr. Martin and his team. It was superb as were the results. Dr Martin is kind, caring and clearly very skilled in his surgery. His staff reflects his kindness and caring attitude as well. The best compliment I can give to Dr Martin is that my husband was VERY apprehensive about the entire undertaking, but after the surgery was over he could not stop saying just how great I looked!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Annette in Norwich, CT – Oct 13, 2017
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I have had 2 surgical procedures with Dr. Martin. As a healthcare provider myself, I am strict as to what I expect from other healthcare providers. Dr. Martin is the one of the most kind, caring providers I have ever encountered. Furthermore, his bedside manner is wonderful. Both surgeries required anesthesia and the last thing I remember from both my surgeries is Dr. Martin sitting at my right side holding my hand as the anesthesia was administered. I recommend Dr. Martin to my own patients
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Christy in Niantic, CT – Feb 11, 2017
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Can't say enough wonderful things about Dr. Martin. His bedside manor is phenomenal and is he a perfectionist and very professional. The ladies in his office are the best and help make the process even easier and more pleasant. I would highly recommend to anyone who is considering plastic surgery.....Dr. Martin is your guy!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
RC in Norwich, CT – Dec 23, 2016
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I highly recommend Dr. Martin. He and his staff are very friendly, efficient, professional and it was a pleasure to be in their company. Dr. Martin is easy to speak with, compassionate, and provided me with superior care. Dr. Martin fully and clearly explained all aspects of procedures. I felt very safe in his care and the promised results are fantastic!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
M.L. in Plainfield, CT – Oct 21, 2016
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About Me

biography

Dr. Richard Martin, MD is a plastic surgeon in Norwich, CT and has over 30 years of experience in the medical field. He graduated from University of Connecticut School of Medicine in 1992. He is affiliated with medical facilities Hartford Hospital and Backus Hospital. He is accepting new patients.
  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Alderwood Cosmetic Surgery Center

    Fellowship Hospital, 1999
  • University Of Connecticut School Of Medicine

    Internship Hospital, 1995
  • University Of Connecticut School Of Medicine

    Medical School, 1992
  • Bowdoin College Medical School

    Undergraduate School, 1989
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Connecticut Surgical Arts LLC159 Sachem St Norwich, CT 06360
1

Affiliated Hospitals

  • Hartford Hospital

    80 Seymour St
    Hartford, CT 06102
    Recipient of 29
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    Surgical Care Excellence Award™ (2025)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Backus Hospital

    326 Washington St
    Norwich, CT 06360
    Recipient of 14
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality