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Dr. Richard Pollak, DPM
Podiatric Surgery*
45+ years of experience
Dr. Richard Pollak, DPM is a podiatric surgery specialist in San Antonio, TX and has over 45 years of experience in the medical field. He graduated from California School of Podiatric Medicine in 1977. He is affiliated with medical facilities Methodist Hospital and Texas Vista Medical Center. He is accepting new patients.
3.9 Star Rating
Based on 31 reviews 3.9 Star Rating (31 reviews)
Practice
9502 Huebner Rd Ste 201 San Antonio, TX 78240Make an Appointment
Compare with other Podiatric Surgery Specialists
Compare Dr. Pollak with our nearby Podiatric Surgery Specialists at Methodist Hospital.
Make an appointment at Methodist Hospital today at
(726) 200-3337.
Dr. Pollak is a Healthgrades Choice provider in Podiatry
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- Above average experience
- Good hospital quality
- Good patient ratings
- No healthcare sanctions
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Dr. Pollak's Reviews
Likelihood to recommend Dr. Pollak
3.9
31 ratings, 15 with a written review
| 5 star | 71% | 71% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 6% | 6% |
| 1 star | 23% | 23% |
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Thorough and patient
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Magg – Feb 06, 2023
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First time I ever had any surgery and I didn’t have any problems. I didn’t have any pain after. I had a Cheilectomy done.
What went well
No results
What could be improved
No results
Helpful
Thomas – Feb 19, 2020
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Dr. Pollak is an exceptional podiatrist. I previously went to another San Antonio podiatrist and couldn't wait to leave his office. Compassionate, empathetic, and explained everything prior to my toe surgery and even the day of the surgery came in to the surgery center to assure me that all was going to go well even telling me how many minutes I would be under anesthesia my utmost concern due to past history experiences. A most personable surgeon. I hope he never retires.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Oct 08, 2019
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I fell after surgery, an accident, and he got mad at me and wouldn't fix it then. He let it heal then wanted to redo the surgery and wouldn't do it for insurance money only and I couldn't afford it again. I've been in excruciating pain and can't wear shoes very long which has ruined my life. Then he fired me as a patient because he said he couldn't accept insurance only payment and I told him the doctor I worked for did that all of the time, so he could do that and I felt he wasn't being fair.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Apr 18, 2019
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Dr Pollak had been my husbands foot dr for many years . He has had several surgeries and each time was a success ?? Highly recommend him. Care has been excellent .Dr Pollak is the best!
What went well
No results
What could be improved
No results
Helpful
Apr 15, 2019
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Awesome Doctor!!!
He did two heel spur surgeries on each of my heels that involved extensive
removal of my Achilles tendons. They required 2 anchors.
Everything went great. He was great.
I highly recommend him. His staff was great and efficient.
Anyone that ran the NY Marathon and others is geared to getting you up and running within your capabilities. A lot depends on you....he will do his part.
I hope he continues his practice in case my family or friends need him in the future.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Joe Saldivar in San antonio, TX – Jul 27, 2018
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I had a worst experience from a doctor's office. I paid for getting orthotics, paid additional money for rush order as I had to travel. Almost a week now and the manufacturer has not yet received the cast !. They are so busy that they cannot even follow up with UPS !!!. I found that the office people have messed up the UPS billing and UPS will not deliver. The response from the doctor's office - the supervisor is out of office - call back next week ! seriously ???. I am still waiting -- will up
What went well
- Appointment scheduling
- Wait times
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
San Antonio, TX – Jun 23, 2017
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Dr Pollak to care of my dad. He had bunion surgery with excellent results
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
3 others found this helpful
Helpful
Maria Hernandez in San Antonio, TX – Oct 19, 2016
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Dr Pollak is a great doctor and I highly recommend
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
2 others found this helpful
Helpful
Abby H in Helotes,Tx – Oct 12, 2016
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So I took my 10 yr old daughter with an infected ingrown toe nail not to mention very painful. Dr. Pollak was great with her he had soooo much patients with her. I just loved how he was able to calm her down talk to her and do the procedure without her even noticing it.. we had such a great experience
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Julia C in San Antonio, TX – Oct 05, 2016
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Great office and love Dr.Pollak. Wait time is a little long but worth it .
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
3 others found this helpful
Helpful
Sheila in San Antonio, TX – Oct 04, 2016
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This doctor just doesn't care anymore. Would not recommend anyone see this doctor. 60+ minute wait multiple times. Doesn't listen. Not helpful.
What went well
No results
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
4 others found this helpful
Helpful
Sep 26, 2016
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Saw Dr. Pollack w/left ankle pain. Looking at my feet, as I stood directly in front of him, he said I had fallen arches. I pointed out my high arches. He acknowledged them and took more x-rays, noticed that I have an extra bone in both ankles (they stick out in plain sight). He said he would do open ankle surgery to go in & shave off some of the lower bone on my left ankle, 6 weeks recovery in a hard cast. No arthroscopy. He told my doctor, but not me, that he would also be doing tendon surgery.
What went well
- Office environment
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Kathy in San Antonio, TX – Sep 18, 2016
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Accurate diagnosis everytime. I saw him for various issues within 8 yrs
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 16, 2016
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No WILL NOT RECOMMEND. We waited ONE HOUR, then asked the assistant, she said another 20 minutes wait at least. My husband is wheelchair bound & there was not one handicap parking spot available. The elevator was small, & wait time very lengthy. Will not bother to go back and try again.
What went well
No results
What could be improved
- Office environment
- Staff wasn't friendly
- Long wait times
4 others found this helpful
Helpful
Phil H in San Antonio, TX – Jan 22, 2016
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Leave a review
How was your experience with Dr. Pollak?Overall Patient Satisfaction
31responses
Likelihood of recommending Dr. Pollak to family and friends is 3.903226 out of 5
About Me
care philosophy
The doctors with San Antonio Podiatry Associates are specialists in the medical and surgical treatment of conditions affecting the foot and its related structures. Our comprehensive care is aimed at foot conditions affecting patients of all ages,...read morebiography
Dr. Richard A. Pollak graduated from the University of Massachusetts in Amherst, Massachusetts in 1973. He received his Doctor of Podiatric Medicine from the California College of Podiatric Medicine in 1977. He later completed a two-year surgical...read morePodiatric Surgery
Podiatry
Podiatry Sports Medicine
Podiatric Foot & Ankle Surgery
Pediatric Podiatry
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Masters Of Science
1983Temple University School Of Podiatric Medicine
1983Northlake Community Hospital
Residency Hospital, 1979California School Of Podiatric Medicine
Medical School, 1977University Of Massachusetts
Undergraduate School, 1973
English
Spanish
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Locations
Practice
San Antonio Podiatry Associates PLLC9502 Huebner Rd Ste 201 San Antonio, TX 78240
Affiliated Hospitals
- Recipient of 57
hospital awardsAmerica's 250 Best Hospitals Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsPatient Safety Excellence Award™ (2025)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
84%Patients said they were given information about recovering at home77%Patients said that nurses always listened to them and explained things well2% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
Compare with other Podiatric Surgery Specialists
Compare Dr. Pollak with our nearby Podiatric Surgery Specialists at Methodist Hospital.
Make an appointment at Methodist Hospital today at
(726) 200-3337.