Dr. Robert Frankel, MD

Internal Medicine*MaleAge 39

Internal Medicine*

Dr. Robert Frankel, MD is an internist in Collegeville, PA and has over 10 years of experience in the medical field. Dr. Frankel has extensive experience in Esophageal Disorders and Pancreatic Disease. He graduated from Thomas Jefferson University Sidney Kimmel Medical College in 2011. He is affiliated with Paoli Hospital. He is accepting new patients and telehealth appointments.

Dr. Robert Frankel, MD

Bryn Mawr Dermatology

599 Arcola Rd Collegeville, PA 19426
Telehealth availableTelehealth services available
Telehealth availableTelehealth services available
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Accepting new patients

Dr. Frankel is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Frankel specializes in the areas of Gastroenterology & Internal Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals

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Dr. Frankel's Reviews

Likelihood to recommend Dr. Frankel

4.3
17 ratings, 15 with a written review
5 star
82%
82%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
18%
18%

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Thank you Dr. Frankel for reaching out to me!
I previously wrote a poor review and Dr. Frankel reached out to me. There were some miscommunications with scheduling apparently and he took the time to review what has transpired with me, my health concerns and made time to see me right away. We had a very good visit today and he is working with me to resolve my health issues. Thank you very much Dr. Frankel for taking the time to connect with me, listen and help me to resolve my health issues. I really appreciate your time, caring and help very much. Katy Kaiser
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathryn Kaiser – Sep 06, 2024
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BEST DOC EVER
Dr Frankel was totally listening to my story of 15 years…..he was kind, considerate, friendly and gave me great advice…..I’m so glad I had the courage to talk to him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Georgina Simpson – Jul 09, 2023
Thanks Georgina. GI problems can certainly be... Read More
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Difficult & uncaring
I was largely housebound from extreme GI symptoms after antibiotics, Frankel seemed to dismiss or not believe my issues so I ended up having to spend months and months researching and identifying my own food triggers to stall my 70 lb weight loss & extreme reflux since antibiotics. Had to get care elsewhere from a supportive Dr.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jan 12, 2023
I am sorry this was your experience and i hope... Read More
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Procedure and Patient Report
Dr. Frankel and his staff were exceptional. They were on-time, thorough, and patient with their explanations.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
Helpful
McGrath – Jun 25, 2022
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Dr. Frankel is an excellent provider and always puts the patient's needs first.
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
HCD1956 – Aug 27, 2021
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Dr. Frankel was always eager to help and listened to me and gave me excellent care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
David – Aug 25, 2021
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I randomly had Dr. Frankel when I was in hospital as a result of high liver enzymes found in my bloodwork. How lucky/ blessed was I to have be assigned such a phenomenal physician. He was extremely knowledgeable and also didn’t hesitate to consult other physicians when the area was pushing his own expertise. He was thorough, cautious, and kept my primary in the loop throughout my hospitalization. I wouldn’t hesitate to see him should I have any other issues and would highly recommend him!!
What went well
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Aug 05, 2021
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Dr. Frankel is the only doctor that has ever listened to me. I spent years unnecessarily in pain when I would tell other doctors that the treatments were not working. He figured out the solution and I feel like I’ve been given a second chance at life. He always follows up promptly and gives thorough explanations.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jillian – Jul 27, 2021
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I had the pleasure of having Dr. Robert Frankel as my physician for my medical issue. He was very professional, showed a caring concern, and provided me the time to review my medical issue and recommended what I needed. He performed an upper endoscopy and followed up with me after the procedure. I changed from another Group to Mainline and it was a great choice. I would recommend Dr. Robert Frankel to anyone that require his service. This recommedation is not being taken slightly, it is well deserved.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
William A Morris – Mar 31, 2021
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My visit with Dr. Frankel was very unpleasant. I expressed my GI concerns with him and it was clear that he didn't are about me as patient. He spoke to me with disregard and was more focused on telling me how I was wrong instead of working with me to help me understand. I took off time from work to get help. Instead, I left his office feeling frustrated and defeated.
What went well
  • Staff friendliness
What could be improved
  • Didn't explain conditions well
1 other person found this helpful
Helpful
Edward L Hill – Feb 03, 2021
Edward, i am sorry again for your experience. It... Read More
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I can say without reservation, Dr. Frankel exemplifies what every doctor should aspire to be; caring, courteous, conservative, amiable, patient, thorough, conscientious, while being an excellent diagnostician. I highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John Pappas – Nov 13, 2019
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Dr. Frankel really listened and offered different thoughts of my GI issues that no one else had. Is very friendly, kind and professional. I highly recommend him.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 15, 2019
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He was rude, condescending and rushed through the appointment. He didn’t explain things thoroughly and didn’t seem to want to answer questions.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 05, 2019
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Dr. Frankel is knowledgeable, thoughtful, caring, very through, personable, patient centric, and his follow up is exceptional/outstanding. I am sooo thankful and blessed to have found him for my mother. I will highly recommend him to all my friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Carmen Szeto in Phoenixville , PA – Sep 13, 2018
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The best doc, experienced and knowledgeable I would recommend him to all my friends
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jacqueline Spain in Malvern pa – Aug 19, 2017
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About Me

biography

Dr. Robert Frankel, MD is an internist in Collegeville, PA and has over 10 years of experience in the medical field. Dr. Frankel has extensive experience in Esophageal Disorders and Pancreatic Disease. He graduated from Thomas Jefferson University...read more
  • Internal Medicine

  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Yale New Haven Hosp-yale University

    Fellowship Hospital, 2017
  • Thomas Jeff University Hospital

    Residency Hospital, 2014
  • Thomas Jefferson University Sidney Kimmel Medical College

    Medical School, 2011
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Frankel is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

    Locations

    Bryn Mawr Dermatology

    Mainline Obgyn Associates599 Arcola Rd Collegeville, PA 19426
    1

    Main Line Gastroenerology Assoc

    Office325 Central Ave Malvern, PA 19355
    2

    Affiliated Hospitals

    • Paoli Hospital

      255 W Lancaster Ave
      Paoli, PA 19301
      Recipient of 16
      hospital awards

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home

      4% higher than the national average

      81%
      Patients said that nurses always listened to them and explained things well

      6% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality