Dr. Robert Hered, MD

I can only think the person who wrote the negative review must mistakenly be thinking of a different doctor. I have seen Dr. Hered several times. He has been so kind, so patient, so caring and knowledgeable that I think of him as the Mr. Rogers of the eye world. Dr. Hered was referred to me by a nationally acclaimed retina surgeon as being tops in his field. I trust him completely with my eyes and am very grateful for the care I have received.

I had a horrendous experience with this doctor. He was incredibly rude and condescending. He wouldn’t allow me to speak and explain why I was there or the eye problems I was having. He turned my questions back around on me and ended up blaming me for my eye problems, which is nonsensical because I’m experiencing an eye-muscle issue. He even blamed me for something he overlooked in my medical record chart and accused me of not telling him things. He called his assistant in to read it for him, he confirmed that the information was indeed there, and he rolled his eyes and never apologized to me. He was the least helpful medical professional I have ever dealt with. He prescribed me glasses and I asked if he thought that might help with xyz and he says “I have absolutely no idea what will or won’t help you.” Isn’t that his job?! I can get through someone who doesn’t have good bedside manner if he or she is a fantastic and thorough physician, but this was an absolute dumpster fire.

My appointment for my baby that we waited for several months was cancelled when we showed up. The office wouldn't reschedule and told us to call back though we were present at the office. We called the next day and were told that the next available would be July nearly 2 months later. Joshua said my baby wasn't essential to be seen and was going to hang up I asked to speak to his supervisor and he said she wasn't available and hung up on me.

I can not recommend him enough! Excellent Pediatric opthalmologist. We drive 45 minutes out of our way just to see him. Understanding and patient. Sensitive and knowledgeable on the most up to date information.