Dr. Robert Jao, MD

Gastroenterology*MaleAge 59

Gastroenterology*

Dr. Robert Jao, MD is a gastroenterologist in Kailua, HI and has over 30 years of experience in the medical field. He graduated from University of Hawaii at Manoa in 1990. He is affiliated with medical facilities Adventist Health Castle and Kuakini Medical Center. He is not accepting new patients.

Dr. Robert Jao, MD

Practice

642 Ulukahiki St Ste 100 Kailua, HI 96734

Hospital Highlight

Dr. Jao is affiliated with Adventist Health Castle Kailua, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Jao specializes in the area of Gastroenterology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Jao's Reviews

Likelihood to recommend Dr. Jao

4.0

80 ratings, 52 with a written review
5 Star
73%
73%
4 Star
3%
3%
3 Star
3%
3%
2 Star
1%
1%
1 Star
21%
21%

Your trust is our top concern. Learn more.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 person found this helpful
Helpful
JL – Dec 12, 2024
×Post a ResponseAre you Dr. Robert Jao, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Claire Ierley – Nov 27, 2024
×Post a ResponseAre you Dr. Robert Jao, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Oct 05, 2024
×Post a ResponseAre you Dr. Robert Jao, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Cory – Sep 26, 2024
×Post a ResponseAre you Dr. Robert Jao, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Aug 09, 2024
×Post a ResponseAre you Dr. Robert Jao, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Joan C – May 28, 2024
×Post a ResponseAre you Dr. Robert Jao, MD?
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 people found this helpful
Helpful
Sarah – Feb 15, 2024
×Post a ResponseAre you Dr. Robert Jao, MD?
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
1 person found this helpful
Helpful
XO – Jan 17, 2024
×Post a ResponseAre you Dr. Robert Jao, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Clyde Carey – Dec 05, 2023
×Post a ResponseAre you Dr. Robert Jao, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Nov 08, 2023
×Post a ResponseAre you Dr. Robert Jao, MD?
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Aug 16, 2023
×Post a ResponseAre you Dr. Robert Jao, MD?
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
7 people found this helpful
Helpful
Aug 10, 2023
×Post a ResponseAre you Dr. Robert Jao, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 21, 2023
×Post a ResponseAre you Dr. Robert Jao, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Claudia W – Jul 19, 2023
×Post a ResponseAre you Dr. Robert Jao, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Terry Day – Jan 07, 2023
×Post a ResponseAre you Dr. Robert Jao, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
C. Ray – Dec 04, 2022
×Post a ResponseAre you Dr. Robert Jao, MD?
What went well
  • Listened & answered questions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
6 people found this helpful
Helpful
Oct 30, 2022
×Post a ResponseAre you Dr. Robert Jao, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Aug 21, 2021
×Post a ResponseAre you Dr. Robert Jao, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Babz – Jul 27, 2021
×Post a ResponseAre you Dr. Robert Jao, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
6 people found this helpful
Helpful
Jan 21, 2021
×Post a ResponseAre you Dr. Robert Jao, MD?

Leave a review

How was your experience with Dr. Jao?

Is this your profile?

Respond to reviews, add information, and reach more patients. Claiming is free and only takes a minute.

Claim your profile

About Me

biography

Dr. Robert Jao, MD is a gastroenterologist in Kailua, HI and has over 30 years of experience in the medical field. He graduated from University of Hawaii at Manoa in 1990. He is affiliated with medical facilities Adventist Health Castle and Kuakini Medical Center. He is not accepting new patients.
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Hawaii At Manoa

    Medical School, 1990
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Cantonese

  • Cantonese

  • Chinese

Locations

Practice

Office642 Ulukahiki St Ste 100 Kailua, HI 96734
1
Kuakini Medical Center347 N Kuakini St Honolulu, HI 96817
2
Kuakini Medical Center347 N Kuakini St Honolulu, HI 96817
3
Daniel F Brandt MD Inc.405 N Kuakini St Ste 1104 Honolulu, HI 96817
4

Practice

Ohana Medical Group LLC407 Uluniu St Ste 113 Kailua, HI 96734
5

Affiliated Hospitals

  • Adventist Health Castle

    640 Ulukahiki St
    Kailua, HI 96734
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    7% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Kuakini Medical Center

    347 N Kuakini St
    Honolulu, HI 96817
    Recipient of 9
    hospital awards

    Surgical Care Excellence Award™ (2025, 2024, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality